Field Collections Officer

Description

Position Summary: Totalplay is seeking committed and responsible Field Collections Officers to recover portfolios, serve and negotiate with customers, and ensure service continuity. Key Highlights: 1. Portfolio recovery and follow-up 2. Customer service and negotiation 3. Job stability and growth opportunity At Totalplay, a leading telecommunications company, we are looking for committed, responsible, and service-oriented Field Collections Officers to join our team. This position focuses on portfolio recovery and follow-up, as well as customer service and negotiation to ensure service continuity. Responsibilities * Conduct field collections * Recover equipment * Portfolio follow-up and maintenance * Customer negotiation * Service retention * User support and follow-up Requirements * Minimum education: completed junior high school * Experience in collections, customer service, or field work (preferred) * Strong verbal communication and negotiation skills * Availability for field work * Responsible attitude and results-oriented mindset We Offer * Base salary of $11,000 MXN per month * Statutory benefits * Uncapped bonuses * Company-provided motorcycle * Gasoline vouchers * Life insurance * Complimentary uniforms * Exclusive discounts * Job stability and growth opportunity Work Schedule Monday to Sunday, 9:00 AM to 6:00 PM, including one hour for lunch; weekend rest day rotates between Saturday and Sunday. Work Location: On-site employment At Totalplay, we promote labor inclusion and equal opportunity, and therefore do not discriminate for any reason. Apply via Indeed, and our recruitment team will contact you by phone call or WhatsApp to proceed with the hiring process. 5 5 6 4 2 1 0 7 7 9 Lic. Michel Flores Salary: $11,000.00 MXN per month Benefits: * Company vehicle * Employee discount * Life insurance * Complimentary uniforms License/Certification: * A2 (Mandatory) Work Location: On-site employment