Collections Manager

Description

Position Summary: Manage the resources of the Collections Center to ensure its proper operation and achievement of objectives, providing efficient customer service. Key Responsibilities: 1. Manage resources and operations of the Collections Center 2. Develop strategies and manage personnel 3. Ensure achievement of objectives and efficient customer service The origins of Coppel stores date back to 1941, when Mr. Luis Coppel Rivas, together with his son Enrique Coppel Tamayo, decided to move from Mazatlán to Culiacán, Sinaloa, to establish a small shop named "El Regalo," which eventually began selling radios and watches. After World War II, customers lacked liquidity to make cash purchases, giving rise to their desire for credit. Thus, Mr. Luis Coppel and his son Enrique decided to invest all their savings to sell furniture on credit through convenient weekly installments. Consequently, trusting the customer’s word transformed "El Regalo" into a furniture store operating under a credit system—and it was precisely then that it adopted the name "Coppel," as customers had begun calling it. Over time, new product lines were introduced, including apparel. The rest is a story of hard work and dedication grounded in solid principles such as simplicity, trust, and open dialogue with customers. Purpose Support your needs and aspirations by bringing you a world of possibilities to improve your life. Values * Trust * Responsibility * Customer Attention and Service * Efficiency and Simplicity * Innovation JOB DESCRIPTION Manage the resources of the Collections Center to ensure its proper operation in alignment with objectives set by the Regional Manager, delivering timely and efficient customer service. REQUIREMENTS * Reside in Nezahualcóyotl (with access to Zaragoza Avenue, Texcoco Avenue, Cuarta Avenida, Rojo Gómez Avenue, Pantitlán Avenue, Sor Juana Avenue, López Mateos Avenue) * Gender: Unrestricted * Marital status: Unrestricted * Completed bachelor’s degree with official diploma and professional license—MANDATORY * Knowledge of standard vehicle operation * Experience managing personnel and developing strategies * Proficiency in office equipment and computer use, as well as numerical operations Interested candidates must apply through this channel. Employment Type: Full-time, Indefinite-term contract Salary: Starting at $28,000.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Maternity leave exceeding statutory requirements * Option for indefinite-term contract * Complimentary uniforms * Additional vacation days or paid leave * Grocery vouchers Work Location: On-site employment