Job Summary: We are seeking a strategic, results-driven professional to lead operations and contribute to the organization’s sustainable growth in telecommunications/IT. Key Highlights: 1. Opportunity for professional development and internal growth. 2. Strategic participation in decision-making. 3. Professional, collaborative, and results-oriented environment. Are you passionate about optimizing processes, leading teams, and making a real business impact? We seek a strategic, results-driven professional to lead operations and contribute to the organization’s sustainable growth. ##### **Job Objective** To direct, coordinate, and optimize the organization’s operations in the telecommunications and/or IT sector, ensuring efficiency, regulatory compliance, and results orientation—thereby guaranteeing customer satisfaction and business profitability. #### **Required Profile** **Academic Qualifications** * Bachelor’s degree in Business Administration, Industrial Engineering, or related field. * Postgraduate studies or specialization in operations management, strategic planning, or telecommunications/IT is desirable. **Skills and Competencies** * Excellent organizational, leadership, and communication skills. * Attention to detail and focus on conflict resolution. * Effective decision-making under pressure. * Results orientation and management of multidisciplinary teams. * Assertive communication and negotiation skills. * Analytical ability and strategic thinking. * Strong teamwork and collaboration mindset. ##### **Required Knowledge** * Strategic planning applied to telecommunications and/or IT. * Experience in sales and team management. * Knowledge of the ICT market and client relationship management (system integrators and end users). * Proficiency in CRM, ERP, and MS Office. * Proven experience in the telecommunications and/or IT industry. ##### **Main Responsibilities** * Implement operational processes and practices that drive efficiency. * Develop growth strategies and continuous improvement initiatives. * Monitor and enhance operational performance. * Manage procurement of materials and required resources. * Administer inventories and ensure compliance with applicable regulations. * Streamline commercial operations and guarantee quality control. * Optimize supply chain logistics. * Prepare, manage, and track budgets and forecasts. * Maintain strong relationships with customers, system integrators, and end users. * Ensure alignment of operations with the company’s strategic objectives. #### **Success Metrics** * Achievement of operational and financial targets. * Cost reduction and resource optimization. * Increased customer and strategic partner satisfaction. * Continuous improvement in internal processes and response times. * Sustainable growth in sales and market share. #### **What We Offer** * Competitive salary commensurate with experience. * Statutory benefits. * Job stability. * Opportunity for professional development and internal growth. * Strategic participation in decision-making. * Professional, collaborative, and results-oriented environment.