Description
Job Summary:
INFONAVIT Housing Advisor responsible for contacting, advising, and resolving queries from beneficiaries interested in acquiring housing.
Key Highlights:
1. Key role in INFONAVIT housing advisory and management.
2. Opportunity to make a social impact through housing access.
3. Promotes teamwork and excellent customer service.
We are committed to being a diverse and inclusive workplace that provides equal opportunities and does not discriminate based on race, national origin, gender, sexual orientation, disability, age, or any other legally protected status.
Therefore, we invite you to participate in our recruitment process to join us as an **INFONAVIT Housing Advisor.**
**EDUCATION:** Completed undergraduate degree in economics, administration, or engineering fields.
**WORK EXPERIENCE**
* Minimum 2 years of experience in credit or financial advisory/promotion and customer service.
**OTHER REQUIREMENTS**
* Flexible availability of working hours.
* Service-oriented attitude.
* Organization, activity follow-up, and results orientation.
* Intermediate Excel proficiency.
**CORE COMPETENCIES:**
* Social awareness and teamwork.
* Service-oriented attitude.
* Organization, activity follow-up, and results orientation.
* Excellent customer or user service.
**MAIN RESPONSIBILITIES:**
* Contact beneficiaries (via calls and messages).
* Advise beneficiaries interested in acquiring INFONAVIT housing.
* Generate databases of beneficiaries interested in acquiring INFONAVIT housing.
* Schedule appointments for housing developments.
* Provide information on required documentation to access the Housing Program for Well-being.
* Resolve beneficiaries’ questions and concerns regarding the Housing Program for Well-being.
**SALARY**
* Monthly gross income of $16,000.00 plus benefits exceeding statutory requirements.
**BENEFITS**
Additional income beyond your salary:
* Transportation allowance.
* Grocery vouchers.
Benefits that grow with you:
* Savings fund (increases with tenure).
* Year-end bonus exceeding statutory requirements.
* Vacation premium exceeding statutory requirements.
Your well-being matters:
* Life insurance.
* Vacation days exceeding statutory requirements.
* Eyeglass assistance after one year of service.
Support for your growth:
* Educational support to continue or complete your studies after one year of service.
And more.