Description
Job Summary:
We are looking for an Inbound SDR to serve as the first human point of contact with interested leads, building trust and ensuring they are well-prepared for the sales process.
Key Highlights:
1. Handle inbound leads and build trust from the first contact
2. Ongoing training in sales, digital marketing, and prospecting tools
3. Real opportunity for growth into closer or account manager roles
**About Us**
RSUNION is a boutique digital marketing and content production agency with offices in CDMX, Guadalajara, Miami, and Dubai. We work with brands across industries including real estate, healthcare, entertainment, and retail. Our team of over 50 professionals is actively expanding into the U.S. market.
**The Role**
As an Inbound SDR, you will be the first human point of contact for individuals who have already expressed interest in our services—or those of our clients—leads generated through digital advertising campaigns and organic content. Your job is not to chase cold prospects: it’s to provide excellent service to those who have already raised their hand, build trust from the very first message, and ensure prospects arrive fully prepared for the next step in the sales process.
**What You’ll Do**
* Receive and handle inbound leads from Meta Ads, organic content, and other digital channels
* Initiate conversations promptly, warmly, and professionally via WhatsApp, phone call, or email
* Qualify prospects, understand their needs, and build trust from the first contact
* Schedule meetings or calls with the closing team at the appropriate time
* Log every interaction and progress in our proprietary AI-integrated CRM
* Represent both RSUNION and our client brands with equal quality and professionalism
**What We’re Looking For**
* 1–2 years of proven experience handling leads or working in inbound sales
* Advanced English — fully fluent in business conversations, both written and spoken (mandatory)
* Excellent communication skills: warmth, clarity, and the ability to quickly build trust
* Strong desire to learn and grow — you already have the foundation; we’ll take you to the next level
* Comfort using digital tools, CRMs, and platforms such as WhatsApp Business
* Impeccable response speed and follow-up — in this role, response time is everything
**What We Offer**
* Competitive base salary + commissions
* A steady flow of inbound leads — no need to go out and source them
* Access to our proprietary AI-integrated CRM
* Ongoing training in sales, digital marketing, and prospecting tools
* Hybrid work model based in CDMX
* Real opportunity to grow into closer or account manager roles within an internationally expanding agency
***If you are genuinely interested in this position****, please send an email to alejandrolopez@rsunion.com telling us a bit about your experience and why this role is right for you. That small step already tells us a great deal.*
Job Type: Full\-time
Pay: $10,000\.00 \- $100,000\.00 per month
Work Location: Hybrid remote in Ciudad de México