Description
We are a proudly Mexican company with over 12 years of experience in the hospitality industry, operating at Mexico City airports (AICM / AIFA), and internationally recognized as the best VIP Lounge in North America and certified under ISO 9000\.
We are hiring a **BILINGUAL HOSTESS** (Intermediate English required) for our **VIP LAST-TO-BOARD LOUNGE** at AICM
* Requirements:
* Prior experience as a Hostess/Concierge/Assistant Manager or in a similar role.
* Excellent communication and customer service skills.
* Ability to work rotating shifts and flexible hours.
* Proficiency in English and preferably other languages.
* Ability to work under pressure and remain calm in stressful situations.
* Discretion and professionalism at all times.
* **Responsibilities:**
* Greet VIP customers and ensure their comfort.
* Manage reservations and assign seating.
* Ensure customers’ needs are met at all times.
* Collaborate with the service team to guarantee a high-quality experience.
* Promptly and professionally resolve any customer issues or complaints.
* **We offer:**
* Base salary of 12k \+ $720 in food vouchers
* Statutory benefits
* Opportunity to receive tips
* A pleasant and professional work environment.
* Opportunities for growth and development within the company.
* **Additional benefits.**
If you are interested in this opportunity, **apply through this channel or call 5579424021**