Technical Support - MacStore Pabellon Bosques

Description

Job Summary: We are seeking Technical Support staff for MacStore who have a passion for Apple technology, with a focus on customer service and sales. Key Highlights: 1. Opportunity for professional growth in a leading company 2. Ongoing training and Apple certification 3. Dynamic work environment with a focus on technology Vacancy: Technical Support at MacStore!! · At MacStore, we want you to join this great team and begin your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Pabellon Bosques MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed service requests. Recommending additional services and promotions. Meeting performance metrics and KPIs. We Offer: Gross monthly salary: $9,900.00 (salary growth and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent employees) Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification. Direct employment contract with the company. 17-day Christmas bonus, increasing based on seniority. 12 vacation days. Vacation premium. Profit-sharing of up to 3 months. Life insurance and funeral expense assistance. Uniforms. Career advancement opportunities. Ongoing training. Additional Benefits after 3 Months (Permanent Employment): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple brand products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly days off).-Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist