MacStore Martin Carrera Technical Support

Description

Job Summary: Join MacStore, the leader in Apple products and services distribution, for a role focused on technology repair, customer service, and technical advisory support. Key Highlights: 1. Join the leading Apple products and services team in Latin America 2. Professional development in computer and mobile phone repair 3. Customer service and advisory support for Apple device configuration MacStore is the leader in Apple products and services distribution across Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. · Monthly gross salary: $9,900 Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 monthly base) Savings fund. Commission scheme for services: 9% to 20% Grocery vouchers Savings fund. Job stability. Direct employment with MacStore. Schedule: Monday through Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or related engineering degree Experience in software and hardware maintenance and repair of computers and mobile phones Service-oriented attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computing and mobile devices (iPad, Laptops, iPhone) Use of service and warranty platform. Tracking of customer service processes. Warranty claim follow-up and handling. Advisory support for Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, bachelor, degree, bachelor's degree