Description
IMPORTANT TELECOMMUNICATIONS COMPANY IS SEEKING TECHNICAL SUPPORT STAFF TO WORK IN THE NÁPOLES NEIGHBORHOOD
Job Offer:
Monthly base salary, tax-free, commensurate with experience
Monday to Friday, 9 AM to 6 PM, on-site
Two Saturdays per month on-call duty from home office
Statutory benefits
Timely payments
Medium-term career growth opportunities
Responsibilities:
Configure VPN
Configure IP telephony
Administer dialing platform
Information analysis
Network configuration
Server maintenance
Ticket creation and tracking
Maintenance of internal applications
On-site and remote technical support
Requirements:
Education: Bachelor's degree or Engineering in Computer Systems or Telecommunications (incomplete degree acceptable if accompanied by relevant experience)
Age: 22 years or older
One year of experience in the position (preferably supporting a telecommunications company and/or contact center)
Proficiency in Excel
Skills:
Strong sense of urgency
Customer service orientation
Responsibility
Problem-solving ability
Quick response time
Goal-oriented performance
Attention to detail
INTERESTED CANDIDATES WHO MEET THE PROFILE SHOULD APPLY THROUGH THIS CHANNEL
Employment type: Full-time
Salary: $15,600.00 - $16,000.00 per month
Benefits:
* Discounts and preferential pricing
* Option for indefinite-term contract
* Company-provided mobile phone
Work location: On-site employment