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Business/Systems Analysts in Ciudad Nezahualcoyotl

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Business/Systems Analysts

Ciudad Nezahualcoyotl

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Location:Ciudad Nezahualcoyotl

Category:Business/Systems Analysts

Project Coordination Leader64674184384131120

Project Coordination Leader

A leading Telecommunications / Digital Signage company is seeking a "Project Coordinator." *** **TO COVER A 3-MONTH LEAVE OF ABSENCE WITH POTENTIAL FOR PERMANENT HIRE.*** **REQUIREMENTS:** * Academic level: Completed Bachelor's Degree * Academic background: Architecture, IT Engineering, Industrial Engineering, Communications and Electronics Engineering * Years of experience: 3 to 5 years * Required certifications: SCRUM * English: Intermediate – Advanced **REQUIRED KNOWLEDGE FOR THIS POSITION:** * Electrical installations * Voice and data installations * Architectural design * Systems * AutoCAD * Advanced Excel * Project coordination * Power BI **JOB RESPONSIBILITIES:** * Provide operational support to the commercial department during client demonstrations and implementations. * Implement and manage pilot test activations jointly with the commercial department. * Coordinate and execute activities related to new activations, migrations, and deinstallations. * Generate necessary purchase orders for new installations. **WE OFFER:** * Salary: $25,000 MXN (tax-free) * Statutory benefits * Company-provided parking * Excellent work environment * Work location: POLANCO (on Ejército Nacional Avenue, near the Red Cross) Job type: Temporary or project-based position Contract duration: 3 months Salary: $24,000.00 – $25,000.00 per month Benefits: * Company parking * Eligibility for indefinite-term contract Workplace: On-site employment

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

MXN 24,000-25,000/year

Business Intelligence Analyst64674184337410121

Business Intelligence Analyst

**Business Intelligence Analyst** Are you passionate about the chance to bring your experience to a world\-class company that is market\-leading for both content and technology? If yes, we are looking for you! To provide the Corporates Professional Services business with the processes, reporting, tools and employee experience they need to do their jobs. The Business Operations Consultant will successfully run operations processes and reporting, while driving process improvement efforts across the business unit to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. The members of our Project \& Operations Management team are professionals from diverse backgrounds who have built their careers by fostering leading practices in professional services both through client\-facing delivery, as well as business transformation and innovation – constantly working to enhance the future of services\-related processes and technology in an age where business interests are increasingly taking on more complex and global dimensions. **About the Role** In this opportunity as a Business Intelligence Analyst, you will be responsible to: * Serve as a key subject matter expert supporting critical operational functions for Professional Services, including order processing, time entry and billing, access requirements, quality assurance, governance, and operational reporting. * Independently develop, deliver, and continuously enhance comprehensive operational reports (historical, real\-time, and forecast), providing actionable insights and data\-driven recommendations to business leaders. * Build out trend analysis for operational and revenue reporting * Conduct analysis of operational KPIs, proactively identifying business risks and opportunities, evaluating performance trends, and supporting process optimization initiatives across the organization. * Collaborate with global counterparts to ensure consistency, alignment, and efficiency in daily business operations, acting as a primary point of contact for operational reporting needs. * Identify, propose, and implement initiatives to drive operational excellence and improved business performance across all customer segments and within the broader Professional Services organization. * Demonstrate creativity and initiative by providing feedback and suggestions to enhance operational reporting, analytics, and business processes. * Produce, review, and maintain high\-quality operational documentation and communications, ensuring accuracy and clarity. * Participate in and occasionally lead special projects or cross\-functional initiatives that are critical to the Project and Operations Management (POM) business enhancements. * Actively engage in Operations conversations, tools, and resources, ensuring timely and relevant input into key discussions and initiatives **About You** You’re a fit for the role of Business Intelligence Analyst if your background includes: * 3\-5 years of experience * Exhibit strong oral and written communication skills, delivering complex information and analysis effectively to both technical and non\-technical stakeholders. * Technology expertise on multiple tools with a key ability to learn new technologies quickly * Advanced working knowledge of Microsoft Office tools (Word, Excel PowerPoint and Power BI) * Experience in Financial Reporting * Intermediate to Expert knowledge of O365 and Power Platforms * Strong interpersonal and presentation skills * Proven track record of results from the application of process improvement \#LI\-FZ1 **What’s in it For You?** * **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2\-3 days a week in the office depending on the role) for our office\-based roles while delivering a seamless experience that is digitally and physically connected. * **Flexibility \& Work\-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work\-life balance. * **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real\-world solutions. Our Grow My Way programming and skills\-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI\-enabled future. * **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company\-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. * **Culture:** Globally recognized, award\-winning reputation for inclusion and belonging, flexibility, work\-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. * **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro\-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * **Making a Real\-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. \&\#xa; **About Us** Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug\-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Treaty Underwriting Analyst, Mexico City (MX)64674184353283122

Treaty Underwriting Analyst, Mexico City (MX)

**Location:** Mexico City, MX You could be pioneering a new role with us within Reinsurance Business Operations. Your challenge would be increasing our support for Reinsurance Property \& Casualty Markets underwriting and client management. You would be energized by managing multiple priorities and deadlines with potential for high financial impact and choosing where and how you work. **ABOUT THE ROLE** You would work closely with Underwriting, supporting with deal acquisition activities/analysis and portfolio overviews, and ensuring that decisions are made based on the most up\-to\-date and reliable information. You would also be responsible for overall business coordination of an assigned business segment, including ensuring statutory and internal control guidelines are met. Key Responsibilities * Check contract terms and conditions, analyze submission data, investigate, and resolve data issues, review, and report treaty exposure data (Year\-over\-Year developments, material changes) and load information to costing tools * Communicate directly with clients, clarify, and follow up on any issues and potentially be part of negotiations * Enter contractual deal information into systems for consumption by other functions, such as Finance, Accounting, Claims and Reserving **ABOUT THE TEAM** We are a friendly and diverse group of individuals located in U.S., Canada, Mexico, and Brazil with varying levels of experience in the reinsurance industry. We support North America Property and Casualty Reinsurance teams and units in delivering on their core mandates. We are part of a global team called Reinsurance Business Operations, and we work closely with our colleagues all over the globe. **ABOUT YOU** You’re a strategic and creative thinker when dealing with challenges and opportunities. Your strong interpersonal skills make it easier for you to work within a team. Flexibility and curiosity play a role in your ability to learn new skills quickly. Essentials * University graduate with a degree in natural science or a quantitative field (Economics, Statistics, Engineering, Actuarial Sciences) * Minimum one year of experience within the Property \& Casualty (Re)insurance industry * Data savviness and attention to detail, high level of confidence/practical know how in working with large data files (e.g., NatCat data), MS excel expert skills * Competent in Microsoft 365 suite, i.e., Power BI, Sharepoint, Powerpoint and Word Nice to Haves * Data modelling and/or previous underwriting experience * Ambitious and energetic, seeking out new solutions and ways of working * Adaptable thrive in a work environment where new relationships and projects constantly emerge * Adeptly prioritize competing tasks and manage timelines **About Swiss Re** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance\-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting\-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. **Keywords:** **Reference Code:** 136296 Open Job\_Advertisement\_Benefits\_Mexico in overlay

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Industry Data Analyst64674184320897123

Industry Data Analyst

**Industry Data Analyst Jr.** ============================= Are you passionate about the chance to bring your experience to a world\-class company that is market\-leading in both content and technology? If yes, we’re looking for you. Join our team! The Industry Data Analyst will support professional market customers (legal, tax, corporates, and government) by analyzing, preparing, and disseminating data through unique and thought\-provoking insights and ensuring customers are receiving the highest possible value from their interactions with Thomson Reuters Institutes’ Thought Leadership. **About the Role** ------------------ In this opportunity as **Industry Data Analyst Jr** , you will: * Design and deliver in\-depth financial benchmarking analyses for Strategic Insights customers, as well as the broader professional markets the company serves. * Conduct data and industry presentations for managing partners, C\-level executives, and firm leaders at client firms, as well as the broader professional markets and internal groups. * Identify business development opportunities through high\-level interactions with the marketplace, referrals, and relationship building strategies. * Collaborate with sales and implementation teams to ensure the timely and professional delivery of services to manage and exceed client expectations. * Validate data to ensure consistent reporting of defined business metrics. * Develop content driven by insights derived from data analysis, extensive research, and thorough industry knowledge across legal, tax, corporate and government spaces. * Project manage the final production of content with internal and external stakeholders. * Establish yourself as a subject matter expert by articulating industry data analysis \& insights through multiple mediums including client facing content, webinars, speaking engagements, and written blog posts and whitepaper reports. * Support new team members, contributing to onboarding and team growth * Plan and participate in predictive analytics and automation projects, with measurable efficiency targets. **About You** ------------- You’re a fit for the role of **Data Analyst Jr.** if your background includes: * Bachelor’s degree in economics, finance, statistics, data science/engineering, computer science, applied mathematics, business analytics or related field preferred. * 1\-2 Years of experience. * Familiarity with any professional service industry knowledge preferred. * Demonstrated ability to organize data and communicate results effectively both orally and in writing. * Financial acumen and interpersonal skills to connect with management and associated business issues. * Personable, polished presence and professional image. * Ability to produce work of the highest quality under tight deadlines. * Strong attention to detail. * Strong analytical skills, e.g. descriptive statistics, predictive statistics, and exploratory data analysis. * Proficiency with Microsoft Office, in particular Excel and PowerPoint skills. * Preferred experience with Power BI, Power Pivot and Power Query. * Familiarity with AI tools, e.g. prompt engineering and artificial neural networks concepts * Experience needed in SQL, Alteryx and Python. * Experience preferred Predictive Modeling software, and R. * Preferred experience in Git and GitHub * Requirement would be to speak English and Spanish. * Bilingual in English and Spanish, and fluency in speaking, spelling, grammar, and punctuation in both languages. * Familiarity with cloud analytics platforms (Azure, AWS, Google Cloud) is a plus * Familiarity with Portuguese would be a bonus. \#LI\-DD3 **What’s in it For You?** * **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2\-3 days a week in the office depending on the role) for our office\-based roles while delivering a seamless experience that is digitally and physically connected. * **Flexibility \& Work\-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work\-life balance. * **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real\-world solutions. Our Grow My Way programming and skills\-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI\-enabled future. * **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company\-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. * **Culture:** Globally recognized, award\-winning reputation for inclusion and belonging, flexibility, work\-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. * **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro\-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * **Making a Real\-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. \&\#xa; **About Us** Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug\-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Customer Success Data Operations Analyst64674184304641124

Customer Success Data Operations Analyst

**Customer Success Data Operations Analyst** As a Customer Success Data Operations Analyst, you will support the Scaled Customer Success team by ensuring customer and account data is accurate, complete, and ready for campaigns, lifecycle plays, and reporting. As part of the CS tools and reporting team, you will focus on data setup, cleanup, and ongoing maintenance, enabling program owners and analysts to build effective playbooks and dashboards. You'll collaborate with customer success, product, analytics, and technology teams to implement data standards, resolve quality issues, and keep core reports running smoothly. **About the Role** As a Customer Success Data Operations Analyst, you will: * Ensure accuracy and completeness of customer and account data to support campaigns, lifecycle plays, and reporting. * Set up, clean, and maintain data in CRM and Customer Success tools, including routine hygiene tasks like de\-duplication and normalization. * Execute data loads and updates, following quality assurance and rollback procedures. * Monitor data pipelines and report refreshes, escalating and resolving issues as needed. * Build and maintain basic dashboards and reports, validating accuracy for leadership and program owners. * Apply data standards, naming conventions, and validation rules to enforce consistency and quality. * Collaborate with cross\-functional teams and manage data support requests to keep core reports and processes running smoothly. **About You** You're a fit for this role if you: * Have 1–3 years of experience in data operations, reporting, RevOps/CS Ops, or BI support (internships/apprenticeships welcome). * Proficient in SQL and spreadsheets for data cleansing, joins, and validations. * Experience with Python, CRM platforms (e.g., Salesforce), and/or customer success tools (e.g., Gainsight). * Skilled in BI tools (e.g., Tableau, Power BI, Looker) for building and maintaining reports/dashboards. * Strong attention to detail and adherence to documented procedures. * Clear communicator, able to document steps and collaborate with non\-technical stakeholders. * Organized, dependable, and able to manage ticket queues and meet SLAs. \#LI\-FP2 **What’s in it For You?** * **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment (2\-3 days a week in the office depending on the role) for our office\-based roles while delivering a seamless experience that is digitally and physically connected. * **Flexibility \& Work\-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work\-life balance. * **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real\-world solutions. Our Grow My Way programming and skills\-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI\-enabled future. * **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company\-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. * **Culture:** Globally recognized, award\-winning reputation for inclusion and belonging, flexibility, work\-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. * **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro\-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * **Making a Real\-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. \&\#xa; **About Us** Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug\-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Administrative Analyst/Technician64674183439874125

Administrative Analyst/Technician

MASS RECRUITMENT NOTICE FOR THE LAUNCH OF A NEW PROJECT Please note that this current application and profile validation pertains to a **Mass Recruitment Process**, the sole purpose of which is to **assemble the technical and professional staff required for the initiation and execution of a New Project**. Hiring is contingent upon official project approval and launch. Administrative Analyst/Technician **Job Objective** To perform operational and/or administrative support activities, ensuring achievement of departmental objectives through the application of technical or professional knowledge in public or private sectors. **Educational and Training Requirements** Applicants must meet one of the following criteria: * **Completed Bachelor’s Degree:** Degree certificate and/or Professional License. * **Incomplete Bachelor’s Degree** and/or **Completed Technical Program:** Supporting documentation. **Preferred Fields of Study** * **Administration** (Public or Business), **Accounting**. * **Law**, **International Relations**, **Political Science**, **Social Sciences**. * **Economics**. * **Engineering**, **Systems**, **Computer Science**, **Computer Systems**, **Communications**, **Mathematics**. * **Biology**, **Chemistry**, **Geology**, **Geography**, **Ecology**. **Experience Requirements** Required experience varies depending on the level of education verified: * **If holding a completed Bachelor’s Degree (degree certificate and/or professional license):** No prior specific experience required. * **If holding an incomplete Bachelor’s Degree or a completed Technical Program:** * Must demonstrate a **minimum of 1 year of relevant experience**. * Experience must be in **similar or related activities**, such as: * Public or private administration. * Specific tasks to be performed within the assigned department. **Typical Duties (Suggested)** * Organize, classify, and manage administrative information and documentation. * Support the execution and monitoring of internal departmental processes. * Use software and IT tools for data entry and control. * Participate in preparing reports and presentations. * Collaborate with the team on tasks assigned by the immediate supervisor. Employment Type: Full-time Salary: $30,000.00 – $31,728.00 per month Work Location: On-site employment

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

MXN 30,000-31,728/year

Cost Analyst for OFFSET and FLEXOGRAPHIC Graphic Arts64674183487491126

Cost Analyst for OFFSET and FLEXOGRAPHIC Graphic Arts

1. Analysis of quotations requested by Sales 2. Integration of material and labor costs, as well as other costs generated in the project 3. Analysis and identification of machinery (internal or external) and processes (internal or external) required and sufficient for each quoted project, in order to provide the best cost to the client. 4. Analysis and identification of raw materials required and sufficient for each quoted project, in order to provide the best cost to the client. 5. Suggest and contribute expertise to generate a solution for the client regarding cost and/or raw materials 6. Use of Metrix system 7. Quotation for offset and flexographic printing Job type: Full-time, Indefinite-term Salary: $14,000.00 – $16,000.00 per month Work location: On-site employment

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

MXN 14,000-16,000/year

IT Service Management Analyst (ITIL)64674183329795127

IT Service Management Analyst (ITIL)

Atalait is the platform that connects strategic business requirements that can be addressed through technological solutions, enabling organizations to focus on their market relevance through Operations, Innovation, and Protection. "At Atalait, we promote equal opportunities and development; our talent selection and development processes are based on performance and potential criteria without gender distinction. At Atalait, pregnancy or HIV tests are not requested." We are currently seeking our next IT Service Level Management Analyst. What are we looking for? * Bachelor’s degree in Computer Systems Engineering. Degree certificate and professional license required. * Minimum 1 year of experience in a service desk role. * Knowledge of ITIL. Responsibilities: * Actively collaborate with related departments to ensure quality of deliverables to clients. * Generate reporting templates. * Create and manage the Planner dedicated to each client’s deliverables. * Coordinate with various departments during the report generation process. * Conduct style and quality reviews of reports. * Actively participate in change control tracking. * Perform initial review of RFCs to be evaluated during CAB meetings. * Identify types of changes requested from departments. * Monitor progress of changes approved by CAB. * Actively participate in incident and request tracking and review. * Review quality of incident and request documentation. * Participate in problem tracking and review. * Coordinate with various departments regarding problem documentation. This is a 100% on-site position. Employment type: Full-time Salary: MXN $17,000.00 per month Work location: On-site employment

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

MXN 17,000/year

Accounting Analyst – Retail Fashion Sector64674183106562128

Accounting Analyst – Retail Fashion Sector

Major retail company seeks a qualified Accounting Analyst. **Responsibilities and Functions:** 1\. Sales Review and Timely Reporting. * Review sales from assigned branches and, where applicable, report and resolve inconsistencies identified in operations. * Monitor daily that all sales transactions—whether conducted at branches, online, or via marketplaces—are correctly and fully collected. * Review daily, track, and report cash sales deposits. * Extract necessary information from internal company systems for generating reports and reviewing sales. * Verify that banks process deposits on time and in accordance with established deadlines. * Verify that bank fees charged by financial institutions are applied at negotiated rates. * Immediately report any alert situations related to chargebacks—such as discrepancies in sales deposits or unauthorized increases in bank fee rates—and follow up until resolution. * Record sales-related transactions and collected bank fees in the accounting system, supported by appropriate tax documentation, both physically and electronically. * Perform bank reconciliations. * Analyze, review, and control accounting accounts related to sales review. * Conduct weekly pre-closings to finalize data cutoffs and validate that information is up-to-date and all incidents have been resolved. * Deliver month-end closing on the second business day of the following month. * Develop and/or update policies and procedures. * Fulfill tax obligations arising from Electronic Accounting, including XML attachment to accounting entries. * Provide bi-monthly virtual training to branches. * Conduct monthly branch visits for follow-up, addressing questions or reinforcing training. 2\. Delivery and reporting of sales information for various meetings. * Prepare required information for weekly, monthly, committee, and board meetings. 3\. Reporting to Treasury Department regarding incidents related to deposits or fee collections arising from sales. * Report to Treasury any issues detected with sales deposits, chargebacks, or incorrect bank fee collections, and maintain control over these items. * Report failures in payment platforms or Point-of-Sale (POS) terminals. * Confirm invoices for American Express, Kuesky, and Fintoc commission payments. 4\. Establish efficient procedures and systematize accounting, financial, and tax activities. * Establish efficient procedures that achieve departmental objectives. * Implement improvements for activity execution using available system tools, aiming to deliver accurate accounting, financial, and tax information while reducing delivery times. * Develop and/or update policies and procedures. 5\. Prepare information for monthly tax returns. * Identify all CFDIs generated by operations under your responsibility within the master file containing all CFDIs received during the month. * Enter the Informative Declaration of Transactions with Third Parties, ensuring alignment between the VAT credit movements for the month being declared and the records generated by your operations. * Administrative tasks. * Archive sales-related documentation received weekly from branches and follow up on missing information. * Review, monitor, and track signed electronic vouchers, as well as those generated by POS terminals. * Maintain the digital file up to date. 7\. Other additional activities. * Other activities arising from sales operations and/or accounting department operations. * Support departmental projects. **Requirements / Position Profile** **Technical Competencies:** * ® Bachelor’s degree in Public Accounting. * ® Proficiency in SAT platform, accounting software packages, and Microsoft Office suite (Excel, Word, PowerPoint). * ® Minimum two years’ experience in tax and accounting roles covering the following areas: * o Analysis and interpretation of accounting and tax information. * o Knowledge of audit controls. * o Accounting knowledge, tax legislation, and tax calculation. * o Knowledge of Digital Tax Receipts (CFDIs). **Experience:** * ® Calculation and filing of federal and state taxes. * ® Knowledge, analysis, and interpretation of accounting and tax information. * ® Knowledge of Digital Tax Receipts (CFDIs) and their various addenda. * ® Participation in tax audits. **Functional Competencies:** * ® Communication * ® Administrative Management **Expected Outcomes:** ® Generate and deliver reliable, timely fiscal and accounting information compliant with current accounting and tax regulations. ® Contribute proposals and recommendations for improved tax practices, always aligned with current tax regulations. **Required Skills and Strengths** **Fundamental:** * Analytical * Proactive * Problem-solving * Organized * Responsible * Trustworthy * Ability to prioritize tasks * **Important:** * Decisive * Works effectively under pressure * Positive attitude * Negotiation skills * Teamwork * Ability to prioritize tasks * \- Base Monthly Gross Salary: $15,000–$17,000 (based on experience) * \- Monthly food vouchers: $3,300 * \- Statutory and enhanced benefits: * \- Life insurance * \- Savings fund: 3% * \- 30 days’ year-end bonus * \- 12 vacation days starting from the first year * \- Direct employment contract with the company * \- 100% IMSS registration * \- Job stability — indefinite-term contract after evaluation period. Apply only if you meet the profile. Employment type: Full-time Salary: $16,000.00–$19,000.00 per month Benefits: * Life insurance * Food vouchers Work location: On-site

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

MXN 16,000-19,000/year

PAYROLL ANALYST64674105379714129

PAYROLL ANALYST

**Job Requirements Education** * Bachelor's Degree in Accounting or Administration (preferred). **Experience** * Minimum **2 years** of experience in payroll processing. * Proficiency in payroll systems (e.g., Fortia, Nomipaq). * Knowledge of **IMSS, INFONAVIT, FONACOT, ISR**, the Federal Labor Law (LFT), and the Social Security Law (LSS). **Technical Knowledge** * Calculation of earnings and deductions. * Proficiency in **SUA, IDSE, SIPARE, CFDI**, and the SAT platform. * Calculation of payroll taxes. * Intermediate–advanced Excel (pivot tables, formulas, data validation). * Handling of key metrics: **payroll costs, absenteeism, turnover, headcount**. * Termination and severance processes. **Competencies** * Results-oriented * Confidentiality and professional ethics * Numerical analysis * Attention to detail * Ability to work under pressure * Organization and time management * Effective communication * Internal customer service Employment type: Full-time Salary: $16,500.00 – $18,000.00 per month Benefits: * Grocery vouchers Work location: On-site

Parque Toreo, Manzana 004, Residencial Lomas de Sotelo, 53390 Naucalpan de Juárez, Méx., Mexico

MXN 16,500/year

Systems Analyst Programmer646741053643531210

Systems Analyst Programmer

*This job posting originates from the Talenteca.com job board* ### **Job opening at CRYOINFRA in Naucalpan de Juárez, State of Mexico** CRYOINFRA, certified as a Great Place To Work and a Socially Responsible Company, invites you to join our team as: **SYSTEMS ANALYST PROGRAMMER** Location: Naucalpan, State of Mexico Requirements: * Education: Bachelor’s degree in Computer Systems Engineering, Computer Science, or related field. * Professional degree certificate Experience and Knowledge: * Minimum 3 years’ experience in developing and implementing web applications. Job Responsibilities: * Software development, web applications, Android mobile applications * Crystal Reports generation, system testing * Implementation of IT solutions, data migration, integration with other systems * Project planning and tracking We offer: * Base salary * Benefits exceeding statutory requirements * Grocery vouchers * Restaurant vouchers * Major medical expense insurance * Life insurance * Performance bonus ONCE YOU APPLY, YOUR SELECTION PROCESS WILL CONTINUE ON THE "EVALUAR" PLATFORM, WHERE YOU WILL BE REQUIRED TO COMPLETE, DEPENDING ON THE POSITION: GENERAL INFORMATION, COMPETENCY ASSESSMENTS, AND A VIDEO INTERVIEW. No payment or compensation of any kind will be requested before, during, or after any talent acquisition process. Thank you for your interest in this position, and we wish you great success in your job search. We reaffirm our commitment to respecting human rights and children’s rights; therefore, we refrain from hiring minors. Likewise, we promote and value inclusion and diversity, ensuring equal opportunities across all our employment practices. **Desired education level:** Bachelor’s degree or higher — degree holder **Desired experience level:** Mid-level **Departmental function:** Technology / Internet **Industry:** Chemical Products *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6936f4413100003200c34426&source=indeed*

Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico

Negotiable Salary

FINANCIAL INFORMATION ANALYST646741052110091211

FINANCIAL INFORMATION ANALYST

At CIE/CREA/CREAMEDIC, requesting medical certificates of non-pregnancy and human immunodeficiency virus (HIV) is strictly prohibited as a requirement for hiring or continued employment. CIE is one of the most important companies in Latin America and worldwide within the out-of-home entertainment industry; we are a company renowned for producing and organizing special and corporate events in the Mexican market. Description **COMMERCIAL INFORMATION ANALYST (Financial)** Requirements: · Bachelor’s degree in Administrative Economics, Finance, or Banking. · Two years of experience preparing executive reports. · Two years of experience analyzing high-volume data. · Knowledge of finance. · Advanced proficiency in Microsoft Office. · Proficiency in SAP. · Proficiency in Power BI dashboards. Specific job responsibilities: · Budgetary control management. · Prepare, monitor, and update databases for budgetary control. · Knowledge of forecasting and P&L. · Monitor and control travel expense reports. · Generate purchase requisitions and order requests via the Salesforce (SAP) system. · Prepare and track customer invoices. WE OFFER: · Competitive salary. · Statutory benefits. Employment type: Full-time, indefinite-term contract. Salary: MXN $23,000.00 – $25,000.00 per month. Education: * Completed bachelor’s degree (preferred) Experience: * Financial information: 1 year (preferred) * Forecasting and P&L: 1 year (preferred) * Salesforce SAP: 1 year (preferred) Work location: On-site employment

Av Mario Colin 10, Hab Rancho San Antonio, 54060 Tlalnepantla, Méx., Mexico

MXN 23,000-25,000/year

Junior Tax Analyst646741051776011212

Junior Tax Analyst

Education: Bachelor’s degree in Accounting or Certified Public Accountant (degree holder). Experience: 2 years of experience in tax-related roles as a tax analyst. JOB RESPONSIBILITIES AND AUTHORITIES. * Responding to and managing audit requests from SAT, IMSS, or other government agencies. * Preparing, calculating, reviewing, and filing federal and state taxes (Income Tax, VAT, Third-Party Withholdings). * Preparing and filing informative returns (e.g., DIOT, electronic accounting, etc.). * Preparing annual calculations for group companies, including tax-accounting reconciliations, annual inflation adjustments, tax depreciation, Net Tax Profit Account (CUFIN), Capital Contribution Account (CUCA), tax losses, etc. * Managing and mass-downloading CFDIs. * Operating the SAT portal and various tax-filing software. * Filing and managing tax procedures before SAT, either in person or online. * Keeping tax obligations updated in SAT databases, such as branch openings/closures, renewal of invoicing certificates and electronic signatures, etc. * Reviewing Transfer Pricing Studies. * In-depth knowledge of regulatory laws and their respective regulations. * Preparing information and calculations for internal and external audits. * Submitting various official requests, e.g., questionnaires to INEGI, Foreign Investment Economic Reports, among others. * Calculating, determining, and filing state-level payroll taxes. * Performing tax account reconciliations. * Preparing refund and credit application requests. * Handling procedures before government authorities. 2. Authorities. * Problem resolution: Providing responses or options to improve methodologies for potential problems or conflicts. * Process improvement in tax calculation procedures. * Supporting various departments to identify solutions enabling appropriate information flow. * Timely submission of official requests to government authorities. We offer: Gross monthly salary. Statutory benefits. Life insurance. Grocery and restaurant vouchers. Hybrid work schedule. Position type: Full-time. Salary: $19,000.00 – $21,000.00 per month. Benefits: * Life insurance. * Grocery vouchers. Work location: Hybrid remote work in Miguel Hidalgo, CDMX

Av. Pdte. Masaryk 2442, Polanco, Polanco I Secc, Miguel Hidalgo, 11510 Ciudad de México, CDMX, Mexico

MXN 19,000-21,000/year

Sales Force Data Hygiene Analyst646672425376031213

Sales Force Data Hygiene Analyst

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Job Summary:** We're seeking an experienced Salesforce Data Hygiene Analyst to join our team. As a Data Hygiene Analyst, you will be responsible for ensuring the accuracy, completeness, and consistency of our Salesforce data. You will work closely with our sales, marketing, and IT teams to identify and resolve data quality issues, develop and implement data hygiene processes, and provide reporting and analytics to support business decision\-making. **Key Responsibilities:** * \*Data Quality Management\*: Ensure the accuracy, completeness, and consistency of Salesforce data, identifying and resolving data quality issues, and implementing processes to prevent future issues. * \*Data Analysis\*: Analyze Salesforce data to identify trends, patterns, and inconsistencies, and provide insights to support business decision\-making. * \*Reporting and Analytics\*: Develop and maintain reports and dashboards to track data quality metrics, sales performance, and other key business indicators. * \*Data Hygiene\*: Develop and implement data hygiene processes to ensure data accuracy, completeness, and consistency, including data validation, data cleansing, and data standardization. * \*Collaboration\*: Work closely with sales, marketing, and IT teams to understand data requirements, identify data quality issues, and implement data\-driven solutions. * \*Excel and MS Office\*: Utilize Excel and other MS Office tools to analyze data, create reports, and develop dashboards. **Requirements:** * Experience\*: 2\+ years of experience in Salesforce data analysis, data hygiene, or a related field. * Salesforce\*: Strong knowledge of Salesforce data management, including data import, export, and manipulation. * Excel\*: Advanced Excel skills, including data analysis, reporting, and dashboard creation. * MS Office\*: Proficiency in MS Office, including Word, PowerPoint, and Outlook. * Reporting\*: Experience with reporting and analytics tools, including Salesforce reporting and dashboard creation. * Analytical Skills\*: Strong analytical and problem\-solving skills, with the ability to identify and resolve complex data quality issues. * Excellent communication and collaboration skills, with the ability to work effectively with cross\-functional teams. **Nice to Have:** * Salesforce certifications (e.g., Administrator, Developer) * Experience with data visualization tools (e.g., Tableau, Power BI) * Knowledge of data governance principles and best practices. \#LI\-AL1 Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on\-premises. Within this structure, you may have teams or departments split between working remotely and working in\-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at \+1\-510\-713\-4866 for assistance and we will get back to you as soon as possible.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Finance Analyst646672423801631214

Finance Analyst

**Job Description** **Key Requeriments:** **Experience/Education: IT** college background desired, programming experience **Knowledge** : SAP, ARM, Microsoft Office (Visio and Excel mandatory), Macros, Power BI, Knime, basic accounting knowledge. **Skills** : Desktop automation, Ability to understand processes and divide them into tasks, English skills, customer focus, sense of urgency. **Competencies** : Effective listening to understand and propose solutions based on customer needs, Deal with ambiguity, Focus to results, integrity and trust. * **Desktop automation based on the team requirements** – Automation of process performed by peers to eliminate risk, waste and eliminate nonvalue added steps performed manually. * **Develop solutions to transform and maintain operational metrics for the site** – Support maintenance to dashboards, files, macros, and other tools used by the site to keep operation running without any delay or problem due to improper operation of them. * **Increase quality in processes and deliverables by using information technologies** \- Increase the quality and standardize process taking advantage of previous deployments. Proactive contribution with other members to transform an idea into a solution quickly. **Activities:** * **NON\-PO Payment Processing** * **Incentive Payments Validation** * **SAP Systems (PE1 and PE0\)** * **Billing Processes at GM Mexico Level** * **Tenant Billing for GM Tower** * **Coordination with Insurance Providers** * **Mainframe Operations** * **Intercompany Balance Reconciliations** * **Advanced Knowledge of Business Intelligence and Automation Tools (Power BI, Python Knime etc.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors. If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter \&\#xa;\&\#xa;GM does not provide immigration\-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.\&\#xa;\&\#xa;This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.\&\#xa;\&\#xa;This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.\&\#xa;\&\#xa; **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Non\-Discrimination and Equal Employment Opportunities** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role\-related assessment(s) and/or a pre\-employment screening prior to beginning employment. To learn more, visit **How we Hire** . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, **email** us or call us at 800\-865\-7580\. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Full Stack Developer646672424281631215

Full Stack Developer

**Location: Mexico City (Hybrid)** (remote work with one day per week onsite) **Position Type:** Full-time **Required Experience:** +2 years At Cantera Digital, we are seeking a **Full Stack Developer (.NET + React)** with experience in ***web application development, backend services, and integration components***. The ideal candidate is proficient in modern Microsoft ecosystem technologies and frontend frameworks, and also possesses knowledge of **DevOps practices, security, and cloud services. If you meet the requirements, please send your CV to apply!** The candidate will be responsible for designing, developing, implementing, and maintaining robust, secure, and scalable technological solutions, collaborating closely with development teams, analysts, and DevOps engineers. **Key Responsibilities** * Develop and maintain web applications using .NET 9.0, ASP.NET Web API, and React v19. * Build user interfaces using Material UI v6.4.2 and, preferably, DevExtreme v24.2. * Design efficient, secure, and scalable RESTful services. * Implement integrations with enterprise platforms, including SAP Connector for Microsoft V3.1.5.0 exposed via REST API. * Develop mobile solutions using Xamarin or .NET MAUI. * Implement multi-factor authentication and token management using Microsoft Entra (Azure). * Consume and manage Azure cloud services: Blob Storage, Key Vault, SQL, Cosmos DB (geolocation). * Participate in CI/CD processes, version control, and task tracking using Azure DevOps. * Integrate VSTO extensions for Microsoft Office tools when required. * Collaborate with cross-functional teams to define requirements and ensure high-quality deliverables. * Perform application testing, debugging, and optimization. **Technical Requirements** Core Technologies Frontend: * .NET 9.0 (Visual Studio) * React v19 * Material UI v6.4.2 * (Preferred) DevExtreme v24.2 * Backend: * ASP.NET 9.0 (REST Web API) Integrations: * SAP Connector for Microsoft V3.1.5.0 for .NET Core (REST) Security: * Multi-factor authentication * Token-based authentication * Microsoft Entra (Azure) DevOps and Management: * Azure DevOps (Repos, Pipelines, Boards) * Cloud (Azure): * Blob Storage * Key Vault * Azure SQL * Cosmos DB (geolocation) * Data & BI: * Microsoft Fabric * Power Apps Extensions: * VSTO for Office integration **Required Experience** * **Minimum 2 years of development experience with .NET /.NET Core in:** * **Web applications with React** * **Mobile applications (Xamarin, .NET MAUI)** * **Web services (REST, OData)** * **SAP integration experience is preferred.** * **Solid understanding of Azure services and architectures.** * **Proficiency with Azure DevOps for project management and CI/CD.** **Competencies** * Collaborative teamwork and solution-oriented mindset. * Strong analytical skills and logical programming ability. * Attention to detail and adherence to best development practices. * Effective communication and time management. Position Type: Full-time Work Location: Hybrid remote work in Miguel Hidalgo, Mexico City

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

Negotiable Salary

Principal Consultant -Technical Director (Mexico)646672423644191216

Principal Consultant -Technical Director (Mexico)

Position Overview ERM Digital Services designs and delivers the data and digital solutions that clients need to navigate the evolving sustainability landscape. Our digital tools and transformations help organizations reduce reputational risk and boost operational performance, establishing a unified source of sustainability data. ERM is seeking a Principal Consultant (PC) to join our Digital Services team. This role will manage in digital transformation projects, ensuring successful implementation of platforms such as Enablon, Sphera, Workiva, Salesforce Net Zero Cloud, and other ESG/EHS systems. The PM will manage the full project lifecycle and deliver measurable client outcomes aligned with ERM’s sustainability vision. This is a client\-facing consulting role, requiring strong communication, problem\-solving, and relationship\-building skills. Key Responsibilities* Project Planning \& Execution + Develop detailed project plans, timelines, and resource allocations using ERM\-approved tools. + Ensure team members understand their responsibilities and deadlines, using clear expectations and agreed\-upon deliverables. + Monitor and track progress, manage risks, and ensure projects meet scope, schedule, and budget. + Work closely with ERM Partners to align project delivery with client strategy and ERM’s quality standards. * Budget \& Forecast Management + Use ERM systems to track budgets, forecasts, and financial performance. + Support team members in forecasting consultant hours by tracking progress and ensuring accurate projections to maintain budget compliance. + Maintain accurate documentation and reporting for internal governance and client transparency. + Manage client invoicing processes accurately and on time, ensuring compliance with contractual terms and maintaining clear communication with stakeholders. * Client Engagement + Build and maintain strong client relationships by fostering trust, ensuring clear communication, and proactively addressing needs to support successful project outcomes. + Lead client meetings, facilitate workshops, and act as the primary point of contact. + Translate client requirements into actionable deliverables and ensure alignment throughout the project. * Tool \& Technology Adaptability + Utilize a variety of project management tools (e.g., MS Project, Planner, Smartsheet, ADO, Azure DevOps or others) based on client needs. + Demonstrate adaptability by quickly learning and effectively using ERM and client\-specific tools and systems, including Microsoft Office, SharePoint, Google Workspace, DocuSign, Power BI Dashboards, and other platforms. + Ensure integration with ERM’s internal systems for governance and reporting. * Digital Implementation + Coordinate configuration, deployment, and sustainment of digital platforms. + Work closely with technical teams to ensure readiness and quality delivery. * Change Management + Partner with ERM’s Change Management team to ensure activities such as training and communications are accurately scoped. + Align project plans with change plans throughout the project lifecycle to maintain consistency and stakeholder readiness. Required Qualifications* Education: Bachelor’s degree in project management, Information Systems Management, Computer Science, Digital Transformation, or related field. * Experience: + 6\+ years in project management, preferably in digital transformation or ESG/EHS systems. + Proven experience in client\-facing consulting roles. * Skills: + Strong PM fundamentals (planning, risk management, stakeholder engagement). + Proficiency with PM tools and ERM systems for budget/forecast tracking. + Tech\-savvy and detail\-oriented with strong analytical skills. + Excellent communication and collaboration skills in English and Spanish. * Certifications: PMP or equivalent preferred; PROSCI certification is a plus. Behavioral Competencies* Consulting mindset: ability to build trust, influence decisions, and deliver value. * Collaborative and adaptable in global delivery models. * Commitment to ERM’s values of quality, accountability, and sustainability

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Human Resources Specialist - focus on Data Analytics646672422528021217

Human Resources Specialist - focus on Data Analytics

ARE YOU PASSIONATE ABOUT PEOPLE´S ENGAGEMENT AND ANALYTICS? AS AN HR SPECIALIST IN MEXICO, YOU WILL TURN INSIGHTS INTO ACTION AND HELP US SHAPE A BETTER WORKPLACE. This role leads and delivers HR programs that enhance employee experience, strengthen talent capabilities, and align initiatives with business growth and customer value. The position covers Hilti employees and management groups across Mexico. WHAT YOU'LL DO Key Responsibilities: * Workforce Analytics \& Insights: Use data to optimize talent strategies and business performance. Develop reports and dashboards, including a Power BI solution for Mexico, to provide real\-time workforce visibility. * Internal Communication: Design and execute annual communication plans that connect employees to business priorities and culture. Manage channels, editorial calendars, town halls, and engagement surveys. * Engagement Programs: Execute and Implement initiatives and recognition programs to foster collaboration and customer\-focused behaviors. * Learning \& Development: Identify capability gaps with HRBPs, manage training programs, budgets, and vendor relationships to build skills that impact operational excellence. * Onboarding \& Internship Programs: Deliver exceptional onboarding experiences and manage the full internship lifecycle, ensuring alignment with business priorities. * DEI \& Employee Resource Groups: Develop and implement DEI strategies, coordinate campaigns, and support ERGs to promote an inclusive, innovative culture. * Well\-being \& Benefits: Oversee Gympass benefit, uniform distribution, and related engagement activities. * Event Management: Collaborate with our execute major events such as Kick\-Off celebrations, Long Service Awards, and annual holiday gatherings. WHAT YOU’LL BRING * Bachelor’s Degree * Advanced English proficiency * At least 2 or 3 Years in similar roles * Skills: Excellent communication skills, Time management, Project management, Customer Service Orientation, Adaptability and Proactivity * Power Bi \- Advance, Excel – Advance are required * Workday \& internal communications experience are a plus WHAT’S IN IT FOR YOU We really value our people, and we've worked hard to develop a reward package that reflects this. Some of our benefits include: * Annual Bonus * Meal vouchers * Saving funds * Private Health Insurance * Paid leave to work on charitable projects * Hybrid scheme of work with 50% of flexibility * Employee resource groups focused on gender, mental health, race, disability, LGBTQ\+ and sustainability topics * Among others When applying to a position at Hilti, you can expect a people\-centric recruitment process where every application is reviewed by a human (automated notifications are triggered by our recruiting team). Personalized feedback isn’t provided for applications that don’t reach hiring manager interview stage, the overall process—including evaluations and interviews—typically takes 3 to 6 weeks, with most applicants hearing back within 2 to 3 weeks. For tips and more information, you’re encouraged to explore Hilti’s career FAQ section. WHY HILTI Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. COMMITMENT TO INCLUSION At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti is committed to hiring a diverse workforce. Qualified applicants will receive consideration regardless of their race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. **APPLY NOW** **Share****Save**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Administrative Assistant646672422984991218

Administrative Assistant

A prominent gasoline and services company, operating in the market for over 20 years, is currently hiring. **Administrative Assistant.** ***Location:*** Industrial neighborhood, Gustavo A. Madero, Mexico City (CDMX). ***Responsibilities:*** * Invoice registration. * Reporting. * Scale verification. * Administrative tasks. ***We offer:*** * $10,000 per month (starting salary) * Statutory benefits. * Weekly payroll payments. * On-site cafeteria included. * Salary growth opportunities. ***Requirements:*** * Completed bachelor’s degree in Administration or Accounting. * Updated 4.0 certification. * Experience with Power BI or intermediate-level Excel. * Demonstrable experience in accounting or administrative roles. ***Work schedule:*** Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, half-day. Send your ***CV*** via this channel or to ***55/46/05/60/84*** to schedule an interview. Employment type: Full-time Salary: $9,000.00 – $10,000.00 per month Benefits: * Salary increases * Savings fund * Option for indefinite-term contract * Cafeteria service Workplace: On-site employment

Calz. San Juan de Aragón 439, DM Nacional, Preparatoria 3, Gustavo A. Madero, 07450 Ciudad de México, CDMX, Mexico

MXN 9,000-10,000/month

Institutional Alliances Coordinator646672422053131219

Institutional Alliances Coordinator

**Institutional Alliances Coordinator** **Requirements:** * Experience: 3 years managing partnerships with educational institutions and companies. * Preferred: Power BI or statistical and reporting tools * **Schedule: Monday to Saturday (Saturday morning only)** * **Valid driver’s license** **Responsibilities:** We are seeking a proactive professional to develop alliances with companies, institutions, and external organizations. The selected candidate will be responsible for maintaining communication with partners, managing agreements, coordinating visits, participating in institutional events, and supporting activities that strengthen the institution’s image. If you possess strong communication skills, articulate expression, enjoy interacting with people, and have experience in institutional management, this opportunity is for you. **We offer:** * Salary: $20,500–22,000 gross monthly * Statutory benefits Employment type: Full-time, indefinite-term contract Salary: $20,000.00–$22,000.00 per month Benefits: * Option for an indefinite-term contract Application question(s): * Hello! Please note that the salary is non-negotiable. Best regards. License/Certification: * Professional degree (Mandatory) * Valid driver’s license (Mandatory) Work location: On-site employment

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico

MXN 20,500-22,000/year

IN HOUSE/Import Analyst646670510225941220

IN HOUSE/Import Analyst

* **REQUIREMENTS** * Gender: Not specified * Schedule: Availability required * Languages: Intermediate English * Minimum Experience: 6 months in Import Traffic area * Education: High school diploma or technical degree * Must reside in Toluca * **PERSONALITY:** * Analytical * Communicative * Proactive * Service-oriented * Responsible * Adaptability * Job stability * Common sense * **KNOWLEDGE:** * Traffic and customs documentation software * Document data entry and scanning * Preparation of Export Shipper documents * Generation of Classification Sheets * Intermediate English * SAP or traffic management systems * **WE OFFER:** * Job stability * Corporate career development plan * Savings fund * Grocery vouchers * Weekly payment * Statutory benefits * Salary commensurate with experience Employment type: Full-time, Contract-based Salary: $13,000.00 – $15,000.00 per month Benefits: * Grocery vouchers Work location: On-site

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 13,000/year

Inventory Control Analyst646670510686731221

Inventory Control Analyst

*This job posting originates from the Talenteca.com job board* ### **Job Opening at HR CONNECT S.A. DE C.V. in Zumpango, State of Mexico** ### **INVENTORY CONTROL ANALYST** ### **Hiring Bonus $4,500** ### **Requirements** * Minimum **6 months of inventory experience** (both system-based and physical inventory in a CEDIS). * Education: Completed High School Diploma. ### **Responsibilities** * Inventory analysis. * Cyclical counts. * Reconciliation of system inventory vs. physical stock. * Control of product inflows and outflows. ### **Benefits** * Statutory Benefits (IMSS, INFONAVIT, FONACOT). * Vacation: 12 days; Vacation Bonus: 25%; Year-end Bonus: 15 days. * Profit-sharing. * Sunday Premium: 25%. * Subsidized Cafeteria $23. * Parking. * Uniform: T-shirt, vest, safety boots. **APPLY THROUGH THIS CHANNEL** **Desired Education Level:** Basic **Desired Experience Level:** Interns **Departmental Function:** Manufacturing / Operations **Industry:** Food Production *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693336e13200004400a8f2ed&source=indeed*

Av. Jesus Carranza 9, San Juan, 55600 Zumpango de Ocampo, Méx., Mexico

MXN 4,500/month

Guarantee Process Analyst646670510536981222

Guarantee Process Analyst

*This job posting originates from the Talenteca.com job board* ### **Job Opening at AGVS in Cuajimalpa de Morelos, Mexico City** **IMPORTANT: COMPANY IS SEEKING:** **Guarantee Process Analyst** **Requirements** * Bachelor’s degree in Accounting, Finance, International Business, or Logistics. * Intermediate/Advanced English (spoken and written). * Excellent appearance and service-oriented attitude. * Proficiency in Microsoft Office and ability to quickly learn internal systems. * Ability to work under pressure. * High level of organization. * Strong telephone presence. * Creative, analytical, intelligent, and proactive individual. * Multitasking ability. **Responsibilities:** * Confirm guarantee deposits in banks and in the internal system. * Apply guarantee deposits to shipments and confirm them to clients. * Collect documents required to process guarantee refunds. * Process refunds in the internal system. * Communicate with clients. **We Offer** * Salary: MXN $18,000–$23,000, depending on experience. * Statutory and above-statutory benefits. * Monthly and annual bonuses. * Transportation allowance. * Gym membership support. * Job stability and an excellent working environment. **Schedule:** Monday to Friday, 8:30 AM to 5:30 PM Work location: **Santa Fe** **Please attach your updated CV.** **Desired Education Level:** Bachelor’s degree — completed **Desired Experience Level:** Expert level **Departmental Function:** Accounting / Finance **Industry:** Transportation, Logistics, Supply Chain, and Warehousing *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6933229c3900003100c4fc28&source=indeed*

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 18,000-23,000/year

Payment Analyst646670511328031223

Payment Analyst

A prestigious company is seeking a Financial Analyst **Requirements:** * ASPEL (SAE, COI, and BANCOS) * Knowledge of CFDIs: income, expense, and payment * Handling of foreign currency records **Responsibilities:** * Uploading invoices to client portals * Preparing invoices and payment supplements * Invoice cancellation * Sending account statements to clients * Collections activities, follow-up, and recovery of overdue receivables * Balance reconciliation * Requesting payment integrations from clients * Applying payments * Performing accounting entries in ASPEL systems, month-end closing for billing and collections * Executing bank transfers (tax payments, payroll, supplier payments, etc.) * Foreign currency buying and selling * Conducting bank reconciliations * Monitoring bank account balances **Working Hours:** * Monday–Friday, 9:00 AM–6:00 PM **Salary:** * $23,000 + Performance Bonus * Savings Fund **Work Location:** * Naucalpan, Alce Blanco Employment Type: Full-time Salary: $23,000.00–$23,500.00 per month Benefits: * Savings Fund Workplace: On-site employment

Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico

MXN 23,000/year

BI, Junior Data Analyst646670507846431224

BI, Junior Data Analyst

**BI, Junior Data Analyst** We are seeking a professional to perform data analysis and develop/program reports and dashboards for BI, and eventually CRM and SFE. On-site work in the Mexico City Metropolitan Area (CDMX), with the possibility of transitioning later to a hybrid work model, subject to performance results. Monday to Friday, 8:00 AM to 5:00 PM. **Responsibilities** Generate reports and analyses to support effective interpretation and decision-making using BI platforms and other reporting and analytics systems. **Requirements** * Engineering or bachelor’s degree in technology-related fields (computer science, programming, AI, computational sciences, etc.). * Advanced knowledge of Python, SQL, Postgres, etc. * Minimum 1 year of proven experience. * Analytical ability. * Proactivity. * Adherence to standards. * Teamwork skills. * Experience handling pharmaceutical industry audits (preferred but not mandatory). * Approachability and desire for professional development. * Gender: unrestricted. **Sector** * Pharmaceutical product manufacturing **Employment Type** Full-time Job Type: Full-time Salary: $19,000.00 – $25,000.00 per month Work Location: On-site

Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

MXN 19,000/year

Support Executive–Service Analyst646670507534091225

Support Executive–Service Analyst

***Company participating in payment networks and electronic transaction systems is seeking:*** ***Support Executive–Service Analyst.*** * **SALARY: $8,300 NET** * **SCHEDULE:** Monday to Friday: 9:00 a.m. to 4:00 p.m., and Saturdays: 9:00 a.m. to 2:00 p.m. * Statutory benefits ***REQUIREMENTS:*** * Gender: Unrestricted * Education: High school diploma or incomplete undergraduate degree * Experience: Not mandatory, but desirable in similar roles, call centers, telephone support, or service desks ***RESPONSIBILITIES:*** * Address operational needs that support the daily service area closing processes, ensuring no services remain unclosed, unvalidated, or lacking corrective or supplementary actions * Validate evidence uploaded into the system * Report inconsistencies between records and supporting evidence * Monitor the closure process for all services attended or currently being handled * To standardize the team supervisors’ working hours, manage service closures, status changes, model changes, report modifications, client communications, and any other operational activities enabling timely closure within service windows Employment type: Full-time Salary: $8,300.00 per month Benefits: * Savings account * Option for an indefinite-term contract Work location: Onsite

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico

MXN 8,300/month

Junior Payroll Analyst646670508476171226

Junior Payroll Analyst

*This job posting originates from the Talenteca.com job board.* ### **Job Opening at Reclutamiento IT, Azcapotzalco, Mexico City** **Who Are We?** * We specialize in franchise management and consumer services (Retail) globally, operating within major consumer hubs or high-traffic areas. Having experienced sustained growth across multiple divisions, we are now seeking a Junior Payroll Analyst for our offices in Polanco, with an on-site work arrangement and hybrid option available. **Why Join Us?** We focus on people and their professional development; therefore, with us you can: * Enjoy an excellent work environment, strong team integration, and collaboration. * Work with diverse multicultural teams—geographically and generationally. * Gain substantial learning opportunities and hands-on management (high level of involvement). **Our Offer** Financial stability and solidity, genuine professional development and growth, as well as challenging assignments to foster advancement. Our offer includes: * **Compensation:** MXN 13,000 net monthly. Direct employment contract and statutory benefits, plus enhanced benefits (e.g., Life Insurance). * **Working Hours:** Monday to Friday, with three shift options: 7:00 AM–4:30 PM, 8:00 AM–5:30 PM, and 9:00 AM–6:30 PM. * **Work Location:** Polanco neighborhood, Miguel Hidalgo. Four blocks from Polanco Metro Station. **What We’re Looking For** * Minimum 2 years’ experience as: Accounting Analyst, Accounting Assistant, Payroll Specialist, or Payroll Assistant. * Bachelor’s degree in Accounting or Business Administration (graduated or final-year student). * 1–2 years’ experience managing payroll for 250–300 employees, including receipt, control, and review of payroll incidents; payroll review (ISR, IMSS contributions, Infonavit); calculation and preparation of ISN, Fonacot, IMSS variability, bonuses, occupational risk, vacation accruals, disability leave, etc. * 1–2 years’ experience handling payroll settlements and severance payments, Christmas bonus (aguinaldo), Profit Sharing (PTU), and loan calculations (Infonavit, Fovissste, Fonacot). * 1–2 years’ experience performing tax reconciliations: Tax determination and filing, and Worker-Employer Contribution reporting. Proficiency with IMSS systems (SIROC, IDSE, SUA, Sipare), including employee onboarding, offboarding, and modifications. * 1–2 years’ experience in accounting: Bank reconciliations, invoice tracking, preparation of accounting entries, expense/income/daily journal entries, vendor and creditor balance consolidation, data analysis, operational support, report delivery, payment voucher preparation, and income reconciliation. * Familiarity with accounting software such as Tigo, Aspel NOI, Contpaq, QuickBooks, or ERPs like Oracle, Dynamics, Microsip, SAP, etc. * Intermediate to advanced Excel skills for reporting and data analysis. **Desired Education Level:** Higher Education — Incomplete **Desired Experience Level:** Entry Level **Departmental Function:** Accounting / Finance **Industry:** Financial Services **Skills:** * Accounting, Christmas Bonus (Aguinaldo), VAT (IVA) * ISN, Contributions, Infonavit, Bonuses * Taxes, Tax Filings, PTU * Payroll, IMSS, Incidents * Payments, Reconciliations, Severance Payments *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6934bcac36000028008e9bc8&source=indeed*

Antigua Calz. de Guadalupe 73, San Marcos, Azcapotzalco, 02020 Ciudad de México, CDMX, Mexico

MXN 13,000/year

Junior Business Analyst646670507216651227

Junior Business Analyst

We are looking for a **Business Analyst** to join an innovative team. If you are passionate about technology, information analysis, and supporting process improvement projects, this is your opportunity. **Desired profile:** * Passionate about technology and information analysis * Self-taught with knowledge of AI and systems * Proactive and initiative-driven * Ability to support technology and process improvement analysis projects **Requirements:** * Industrial Engineering, Process Engineering, or Systems Engineering degree * Intermediate technical English * Competencies: initiative, self-learning, problem-solving **We offer:** * Gross monthly salary: $20,000 MXN * Statutory benefits * Food vouchers and VRIM vouchers * Working hours: Monday to Friday, 9:00–19:00 * Work location: **Tecamachalco** Job type: Full-time, indefinite-term contract Salary: $20,000.00 – $25,000.00 per month Benefits: * Food vouchers Workplace: On-site employment

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 20,000/year

Back Office Support Executive–Analyst646670507383071228

Back Office Support Executive–Analyst

***Company participating in payment networks and electronic transaction systems is seeking:*** ***Back Office Support Executive–Analyst*** * **SALARY: $8,300 + productivity bonus** * **Schedule:** Monday to Friday: 9:00 a.m. to 5:00 p.m.; Saturdays: 9:00 a.m. to 2:00 p.m. * Statutory benefits ***Requirements:*** * Gender: Unrestricted * Education: High school diploma or incomplete undergraduate degree * Experience: Not mandatory, but desirable in similar roles, call centers, telephone support, or control desks ***RESPONSIBILITIES:*** * Address operational needs that complement the daily closing processes of the service area, ensuring no services remain unclosed, unvalidated, or lacking corrective or supplementary actions * Validate evidence uploaded into the system * Report inconsistencies between records and evidence * Monitor the closing process for all services—whether already attended or currently being handled * To standardize the team supervisors’ working hours, manage service closures, status changes, model updates, report modifications, client interactions, and any other operational activities required to ensure timely closure within service windows Job type: Full-time Salary: $8,300.00 per month Benefits: * Savings fund * Option for indefinite-term contract Work location: Onsite

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico

MXN 8,300/month

CAZ QUALITY ANALYST646670506741781229

CAZ QUALITY ANALYST

**Zurich, a leading international insurer, invites you to join its team as:** **\-CAZ QUALITY ANALYST\-** **Your skills and experience:** * **Education:** Bachelor’s degree in Industrial Engineering, Industrial Administration, or related fields. Additional training in quality management, data analysis, or continuous improvement is desirable. * **Experience:** Minimum of 1 year of experience in quality evaluation within contact centers (call centers or customer service departments). Participation in continuous improvement projects and automation initiatives. Knowledge of performance metrics (AHT, TNPS, FCR, service quality) and ability to translate data into action plans. Experience in claims or service areas within the insurance sector is desirable. + **Technical knowledge:** Proficiency in database management, intermediate or advanced Excel, and analytical tools. Knowledge of processes and quality tools. Familiarity with call analytics tools. + **Key competencies:** Analytical thinking and process orientation, information management and prioritization skills. Results-driven mindset, effective communication, cross-functional collaboration with technical and operational teams, sustainable thinking, and proactive attitude toward continuous improvement. **Responsibilities:** * Evaluate call quality at the Contact Center (CAZ), verifying compliance with protocols, time standards, customer treatment, and corporate standards. * Identify error patterns or deviations in telephonic handling that lead to operational or service failures, and propose improvement actions. * Prepare monthly performance and quality reports including trend indicators, root causes, and action plans. * Participate in working sessions with CAZ, QA, and Governance leaders to validate findings and follow up on commitments. * Document findings and maintain traceability of critical cases in relevant platforms, ensuring robust evidence for internal and external audits. * Promote a culture of continuous improvement and excellence in telephone service, ensuring the customer voice is integrated into decision-making processes. **Requirements:** * Minimum of 1 year of experience in quality, process, or contact center roles. * Knowledge of voice analytics tools (AWS, NICE, Talkdesk, Verint, or equivalents). * Ability to interact with multidisciplinary teams and present operational results. * Satisfactory performance evaluation. * Six months completed in your current position. * Notify your People Manager. **We offer:** * Attractive compensation scheme. * Benefits exceeding statutory requirements. * Work location: Toreo 4 Caminos. Zurich recognizes the diversity of our workforce as a strength; therefore, we have diversity and inclusion policies and programs aimed at ensuring equal opportunity regardless of age, ethnicity, gender, sexual orientation, gender identity or expression, disabilities, etc. As an inclusive employer, we strive to ensure all candidates feel comfortable and able to perform at their best during interviews. **Why choose Zurich?** At Zurich, we think creatively and challenge the status quo. We adopt an optimistic approach by focusing on the positive and constantly asking ourselves: “What could go right?” We are an equal opportunity employer who values the uniqueness of every employee — making our team the best! Join us as we continuously explore new ways to protect our customers and the planet.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

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