Indeed
Front Desk & Experience Host – Verata Studio
Job Summary:
We are seeking a warm, empathetic, and organized Front Desk & Experience Host to directly impact students’ experience and studio operations.
Key Highlights:
1. Key role with direct impact on students’ daily experience.
2. Warm, human-centered work environment focused on holistic well-being.
3. Close support for the community and studio operations.
At Verata, we seek a warm, empathetic, and organized individual to join our team as **Front Desk & Experience Host**. This role goes beyond traditional front desk duties: it is a key position with direct impact on students’ daily experience, studio operations, and close support for our community.
**Main Responsibilities**
* Greet and assist students with a warm, approachable, and professional attitude. • Give studio tours to new students and explain how the space operates. • Provide clear information about classes, packages, pricing, and schedules.
* Sell and follow up on studio packages, memberships, and products.
* Communicate with students via WhatsApp and social media.
* Execute campaigns, promotions, announcements, and reminders according to studio guidelines. • Responsible for opening the studio.
* Track student attendance per class and maintain attendance records.
* Check-in on relevant platforms.
* Perform daily cash reconciliation and provide basic administrative support.
* Provide operational support to coaches for basic needs.
* Maintain order, light cleaning, and proper presentation of the studio.
**Schedule**
Monday to Friday: 6:00 a.m. to 2:00 p.m. / 2:30 p.m.
Saturday: 6:00 a.m. to 12:00 p.m.
Sunday: Day off.
The day off may be adjusted (Saturday or Sunday) based on operational requirements.
**Compensation & Payment**
* Base salary + commissions * Paid biweekly
**Benefits**
* 10 Pilates classes per month
* 30% discount on Verata Activewear
* Warm, human-centered work environment focused on holistic well-being
**Requirements**
* Minimum education: Completed high school
* Minimum 1 year of experience in customer service, sales, or similar roles • Excellent attitude, responsibility, and organizational skills
* Strong verbal and written communication skills
* Interest in wellness, health, and movement
* Availability for the scheduled hours
Employment type: Full-time
Salary: $10,000.00 – $12,000.00 per month
Benefits:
* Employee discount
* Gym access
* Complimentary uniforms
Education:
* Completed high school (Preferred)
Work location: On-site

Buenavista 184, Lindavista, Gustavo A. Madero, 07300 Ciudad de México, CDMX, Mexico
$MXN 10,000-12,000/year