**PAQUETEXPRESS** National leading company in the logistics industry with the widest coverage in the country and highest growth in the sector, is looking for the best talent. We invite you to become part of our great team as: **"CUSTOMER SERVICE SUPERVISOR"** Work location: **Av de la Raza 5871, La Fuente, 32370** **Ciudad Juárez, Chihuahua, Mexico** **WE OFFER:** ¡Direct contract with the company! **Salary of $22,741 composed as follows ($19,711\.64 net \+ $1,350 in vouchers \+ $1,680 in benefits)** * Salary **$19,711\.64** bankable net income * Grocery vouchers $1,350 * Life insurance * Dental service * Funeral expense assistance * Uniform and personal protective equipment * Christmas bonus above legal requirements * Profit sharing above legal requirements * Annual salary increase above legal requirements * Annual performance bonus * Savings fund with annual returns and one-month salary loan * Financial services with preferential loans, payroll advances, and debt refinancing * Preferential medical insurance policy credit * Eyewear purchase credit * Preferential car insurance policy with 45% to 50% discount compared to market price. * 50% discount on personal shipments * Training for professional growth through digital platform * Opportunity for professional development through our Corporate University * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years. * 3 paid days off during Holy Week * Children's participation in school supplies contests. * Children's participation in Christmas contests and prize awards. * Participation in Mexican Revolution contest with cash prizes. **MAIN RESPONSIBILITIES:** Follow up on customer service and other branches. Manage foreign pickups. Handle re-shipments, returns, and credit reassignments to tracking numbers. Resolve customer service conflicts. **SCHEDULE:** Full time. 1 day off. **Day shift** **REQUIREMENTS:** * Education: Bachelor’s degree in Business Administration or related field. * Basic English level, Advanced Microsoft Office * Experience: 1 year in a similar position. OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY AND DOES NOT DISCRIMINATE IN ANY WAY. **S O C I A L L Y R E S P O N S I B L E C O M P A N Y** **G r e a t P l a c e t o W o r k C E R T I F I C A T I O N** We are interested in meeting you. Apply through this channel to continue. Good luck in your process!