Ciudad Juarez Customer Service - Customer Facing Job Listings

Employee Relation Business Partner64668298164355120

Indeed

Employee Relation Business Partner

KNOWLEDGE, SKILLS AND EDUCATION Bachelor’s degree. Minimum of 3 year of experience in resolution of employee relation issues. Industry experience a plus. Working knowledge of multiple human resource disciplines including compensation practices, employee and union relations, performance management, and employment laws. Experience in consulting skills in labor relations Experience in conflict management skills. Experience in interpersonal and negotiation skills. Strong verbal and written communication skills Bilingual\-English Spanish preferable **MAIN TASKS AND RESPONSIBILITIES:** Analyze labor relations internal trends and metrics in partnership with HR group to help develop solutions, programs and policies. Manage and resolve employee relations issues. Conducts effective, thorough and objective investigations. High involvement in the operation with production employees, group leaders and supervisors Maintain in\-depth knowledge of legal requirements related to day\-to\-day management of employees, reducing legal risks and ensuring regulatory compliance. Conduct regular governance with supervisors or group leader. Consult with line management providing HR guidance when appropriate. Works closely with supervision and employees to improve work relationships, build morale, increase productivity and retention. Provides HR Policy guidance and interpretation. Participate in evaluation and monitoring of success of training programs. Follow\-up to ensure training objectives are met. Experience actively in the employee measurement environment. Experience managing resignation process. Comply with safety rules according to the function. Identify and report any quality and compliance issues and support corrective actions. ACKNOWLEDGING THE POWER OF DIVERSITY BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs, and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. WELCOME TO BRP We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 16,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey. www.brp.com YouTube @CommunicationsBRP

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Indeed

Sales Associate

**Responsibilities:** * Provide administrative support to Regional Sales Managers to streamline and enhance field operations. * Prepare accurate and timely quotations using the company’s ERP system. * Maintain and update customer records in the CRM system, ensuring data accuracy and completeness. * Collaborate closely with Sales, Operations, and Engineering teams to address and fulfill customer requirements. * Follow up on quotations and orders to ensure clear and timely communication with clients. **Requirements:** * Bachelor's degree in Business Administration, Marketing, Commercial Relations, or a related field. * 3–5 years of experience in a similar role. * Background in the manufacturing industry. * Proficient in using ERP and CRM systems for quoting and data management. * **US Valid Visa** * **Fully Bilingual (English/Spanish)** Job Type: Full\-time Pay: $1\.00 \- $2\.00 per month Application Question(s): * What is your level of English? Spoken and written * What is your salary expectation? * Do you have US Valid Visa? Education: * Bachelor's (Preferred) Experience: * sales: 3 years (Preferred) Work Location: In person

C. Aeromoza s/n, Jardines del Aeropuerto, 32695 Juárez, Chih., Mexico

MXN 1-2/hour

Customer service representative64389301935363122

Indeed

Customer service representative

Job Description and Detailed Activities Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. A Customer Service Representative, or CSR, will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Experience and Requirements **Requirements:** * Partial bachelor's degree (completed is a plus) * 3 years of experience in a similar position * Advanced English (reading, writing, speaking) * Ability to calculate figures, amounts, interest, percentage commissions, etc. * Handling customer complaints * Teamwork. **Requirements:** * Bachelor's degree * 3 years of experience in a similar position * English level: Advanced (Reading, writing, speaking) * Calculation of figures, amounts, interests, percentage commissions, etc. * Attention to customer complaints. * Teamwork. Benefits * Benefits according to the Federal Labor Law * Life insurance * Savings fund * Medical expense insurance * On-site medical services **Number of vacancies** 1 **Area** Customer Service/Call Center/Telemarketing **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Full-time * Morning shift * Monday to Friday **Education** Professional degree **English** Spoken: Advanced, Written: Advanced **Travel availability** No

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

AT&T Sales Advisor Ciudad Juarez Plaza Valentinos64377998362115123

Indeed

AT&T Sales Advisor Ciudad Juarez Plaza Valentinos

**Do you like sales?** *Would you like to earn more than $20,000 monthly?* This is the job you've been looking for! **Our Top Advisors earn weekly commissions**, at **Prime Mx** we are seeking **SALES ADVISORS FOR AT\&T CUSTOMER SERVICE CENTERS** **LOCATIONS: PLAZA VALENTINOS BRANCH** **RESPONSIBILITIES:** AT\&T customer service, selling phone plans, customer acquisition. **WE OFFER:** * Immediate and direct hiring * Base salary * Uncapped commissions, we have the best scheme in the market * Weekly payments (salary \+ commissions) * Free uniforms * Statutory benefits from the 1st day. (IMSS, Vacation bonus, Sunday premium, Profit sharing, Infonavit, Fonacot). * New hire bonus (6 weeks) * Constant training*.* Apply here and we will contact you promptly ***IMMEDIATE HIRING!*** Job type: Full-time, Indefinite duration Salary: $12,626\.00 \- $16,626\.00 per month Benefits: * Gym discount * Option for indefinite contract * Referral program * Free uniforms Education: * Completed high school (Mandatory) Experience: * Direct sales: 1 year (Mandatory) Work location: On-site job

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

MXN 12,626-16,626/year

Customer Support - Foreign64333220607617124

Indeed

Customer Support - Foreign

Description and details of the activities **What You’ll Do:** * You will have direct contact with American clients to support them and provide solutions. * Assist clients in resolving their immediate issues. * Use technological platforms to provide the best support. * Answer messages on Facebook, Google, LinkedIn, calls, and customer orders. Experience and requirements **What We’re Looking For:** * Bachelor's Degree in Administration or related field. * Excellent English communication skills (written) * Passion for customer service * Familiarity with social platforms **What We Offer:** * Opportunities for professional development. * Salary: 30,000 pesos per month (gross salary) * A progressive company culture where your ideas are valued * Position on\-site * Monday\-Friday 6:00 am\- 2:30 pm PT. (On\-site) * Sunday\- 6:00am\-2:30pm PT. (Work from home) Benefits * Benefits according to the Federal Labor Law **Number of vacancies** 1 **Area** Administration **Contract** Temporary **Modality** In-person **Shift** Daytime **Working hours** Full time **Education** Professional degree **English** Spoken: Advanced, Written: Advanced **Travel availability** No

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

MXN 30,000/year

Indeed

Customer Service

* Attend to calls, emails, and messages from internal and external customers. * Provide clear, timely, and accurate information regarding products, services, or orders. * Follow up on customer requests, complaints, or dissatisfaction. * Record, review, and follow up on purchase orders or service requests. * Coordinate with sales, warehouse, and logistics departments to ensure correct and timely deliveries. * Verify product availability and delivery dates. * Analyze incidents and coordinate solutions with involved departments (production, logistics, quality, etc.). * Keep the customer informed about the status and resolution of their case. * Confirm customer satisfaction after delivery or service. * Identify opportunities for improvement or additional sales. Type of position: Full-time Salary: $3,500.00 per week Benefits: * Company parking * Opportunity for indefinite contract * Discounted meal service Workplace: On-site

Ojinaga 6316, Nuevo Hipódromo, 32685 Juárez, Chih., Mexico

MXN 3,500/month

NOVEMBER BAR PROMOTER CIUDAD JUAREZ64321678839425126

Indeed

NOVEMBER BAR PROMOTER CIUDAD JUAREZ

DESCRIPTION **NOVEMBER BAR PROMOTER CIUDAD JUAREZ** ============================================= **Company:** Grupo Bafar **Location:** Ciudad Juárez **Required Experience:** 1 year Hello! Are you ready to take the next step in your career and join a team that truly makes a difference? At Grupo Bafar, we are looking for a **Bar Promoter** for the Soriana Sanders store in Ciudad Juárez. If you are passionate about delivering excellent customer service and have a positive attitude, keep reading! **What will you do?** --------------- As a Bar Promoter, your mission will be to **approach** customers in a friendly and personable way, **offer and promote** our highest-quality products. We want every person passing by the bar to feel special and well taken care of. Additionally, you will be responsible for **displaying and arranging products** in an attractive and efficient manner. Presentation matters, and you will be the one ensuring our products look irresistible. So, if you have an eye for aesthetics and enjoy organization, you'll love this job. Another key part of your role will be to **prevent confiscations**. We need you to take care of our merchandise as if it were your own, since every product counts toward maintaining our standards and offering the best to our customers. Likewise, it is essential that you **take care of tools and materials** used daily. Responsibility is part of the attitude we seek in you, and we want to ensure everything remains in optimal condition to provide great service. **What are your responsibilities?** -------------------------------------- * **Check and report** any situation requiring attention. We always want to know that everything is running smoothly and that customers are satisfied. * Fulfill the **customer service role**, providing exceptional service and answering any questions customers may have about our offers and products. **What do you need?** ------------------- * At least **1 year of experience** in a similar role or in sales and customer service. We know experience matters, so bring that experience to the forefront. * A **proactive attitude**, always seeking solutions and ways to improve customer service. * Being **organized** and having the ability to work as part of a team. Together, we make the difference. * Communication skills to interact with our customers and coworkers, because teamwork is what makes everything work. **What do we offer?** ------------------- * A **dynamic work environment** where every day is different. You'll never get bored! * Opportunities for development and growth, because at Grupo Bafar we want you to grow with us. * An **attractive benefits package**, because we value our team and want you to feel good and motivated. If you're ready to join a team that values dedication, responsibility, and passion for customer service, don't hesitate to apply! This is your opportunity to work with us at Grupo Bafar and leave your mark at the Soriana Sanders bar. We hope to see you soon!

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Indeed

Component Planner

Juarez, Mexico Category Supply Chain Management Posted Date 10/31/2025 Job Id 361656 **About Signify** ----------------- Through bold discovery and cutting\-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125\+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way. **More about the role** ----------------------- This is an exciting job opportunity for you to light the way as a ( Component Planner ) in (Juarez Mexico) with Signify. * Analytical and proactive * SAP / MRP / ERP Management * 90% spoken English / 80% written English * Supply chain management * Focus on internal and external customers * Identify root causes and implement corrective actions * Effective decision\-making **More about you** ------------------ While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening: * Analytical and proactive * SAP / MRP / ERP Management * Fluent English Communication Skills * Supply chain management * Focus on internal and external customers * Identify root causes and implement corrective actions * Effective decision\-making * Bachelors Degree **Everything we’ll do for you** ------------------------------- You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000\+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light the way.

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Banamex Nte Volante Sr Distrito Cd Juárez64308280174977128

Indeed

Banamex Nte Volante Sr Distrito Cd Juárez

The Customer Service Representative 5 is an entry\-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities:** * Manage client inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards * Develop and maintain client portfolio through regular calls and face to face interaction, as needed * Provide clients with transactional and inquiry activity scorecards and host review calls with clients related to productivity and usage of self\-service tools * Inform customer about problems (system failures, market issues) and provide regular resolution updates * Escalate customer feedback, processing delays and errors appropriately * Maintain knowledge of new market and regulatory requirements affecting client portfolio/base * Ensure adherence to all departmental standards and maintain control environment * Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 2\-4 years of relevant experience * Experience in customer service and/or finance * Proficient in Microsoft Office * Proven critical thinking and crisis management skills used to problem solve and make decisions * Consistently provide attention to detail to ensure accuracy * Consistently demonstrate clear and concise written and verbal communication * Consistently deliver high\-quality customer service with focus on building client relationship and achieving results **Education:** * High school diploma or equivalent \- **Job Family Group:** Customer Service \- **Job Family:** Institutional Customer Service \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Indeed

Waiter

Requirements for dining area (waiters) Availability of schedule Minimum required experience of 4 years Knowledge of beverages Customer service Proactive Age 23 to 45 years Knowledge of table setting and cutlery Job type: Full time Salary: Up to $2,000.00 per week Work location: On-site job

Fray Marcos de Niza 333, Panamericana, 32320 Juárez, Chih., Mexico

MXN 2,000/month

Sales Executive - Plaza Victoria Cd Juarez642767101361951210

Indeed

Sales Executive - Plaza Victoria Cd Juarez

Join one of the leading telecommunications companies! PRIME MX / AT\&T, a nationally and internationally recognized company, is looking for dynamic, proactive individuals with a passion for sales to join our team as Sales Executives in Mobile Telephony. **Location:** * AT\&T BRANCH: Av. P.º De La Victoria 7003 or 32528 Chihuahua Juárez Chihuahua **Benefits:** \- Unconditional base salary $12,626\.40 monthly \- Weekly payment every Friday \- Weekly commissions with no cap \- Monthly productivity bonuses \- Statutory benefits \- Exclusive employee benefits program \- Bonus for referring candidates \- Medium-term growth opportunities **Responsibilities:** \- Promote and sell AT\&T mobile phone services, data plans, devices, and accessories. \- Provide personalized customer service at sales points or via phone. \- Acquire new customers and retain existing ones. **Requirements:** \- Minimum 6 months of experience in sales, customer service, or retail (preferably in telecommunications). \- Excellent attitude, communication skills, and results orientation. \- Minimum education: Completed secondary school (preferably high school diploma). \- Availability to work Monday through Sunday with midweek day off and rotating shifts **Prime MX is AT\&T's number one commercial partner in Mexico, with over 600 branches nationwide and we continue to grow. We are recognized as Great Place To Work and Top Company, ensuring a solid work environment with real development opportunities.** **At Prime MX, we never request money during our recruitment and selection processes.** **All our processes are completely FREE. If anyone asks you for deposits or payments on behalf of the company, do not trust them and report it immediately to the authorities.** **Your safety is our top priority.** **\#PrimeOrbio25** Job type: Full-time, Indefinite duration Salary: $12,626\.00 \- $18,626\.00 per month Benefits: * Gym discount * Option for indefinite contract * Referral program * Free uniforms Workplace: On-site job

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

MXN 12,626-18,626/year

Customer Success Representative642504171304991211

Indeed

Customer Success Representative

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long\-term success. At Integer, our values are embedded in everything we do. **Customer** We focus on our customers’ success **Innovation** We create better solutions **Collaboration** We create success together **Inclusion** We always interact with others respectfully **Candor** We are open and honest with one another **Integrity** We do the right things and do things right The primary purpose of this position is to perform customer service activities for internal and external customers. This person will be the principal contact for target customers across the breadth and depth of the Integer organization and will be knowledgeable on our product and service offerings. The Customer Success Representative will be the voice of the customer within the organization when working with multiple product categories and manufacturing sites. This position will require working collaboratively with Operations, Planning, Engineering, Quality and Sales to provide accurate and succinct solutions to customers in a timely manner. This position will be responsible for the end to end order management relationship with Global target customers as it relates to order delivery, executing on contracts and agreements, quoting for new and existing business and any projects that may require multi\-site and sales coordination. **Accountabilities \& Responsibilities:** * Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements. * Coordinate responses from various internal stakeholders as required to assist in responding to customer inquiries * Problem solve moderately complex issues and analyzes possible solutions using procedures, guides and best practices * Execute contract review for order entry process for all Integer sites where customers procure products from * Work with multi\-Site Planning and Operations to establish and communicate standard product lead times and/or temporary lead time changes * Partner with Operations and Sales to meet/exceed the needs of the customers to enable more growth * Support Operations and Sales goals while championing the requirements of customers * Communicate any customer requests to appropriate internal decision makers and escalate when necessary to resolve issues (i.e. expedite requests, recovery plans, end of life, quality, etc.) * Support and participate in any continuous improvement efforts in Customer Success to standardize and simplify processes. * Support Sales and Operations with data requirements for customer visits, business reviews and/or audits * Provide feedback to counterparts as it relates to customers’ order requirements * Performs and ensures accurate data input for quotes and quote tracking reporting. * Review and receive approval from account owner/sites and enters dates and/or change notifications to customers (Late Notification, Change Order, Parts Change, pull ins, Push Outs). * Interfaces with internal stakeholders to coordinate return good activity. * Follows and ensures compliance with multi\-site informal and Standard Operating Procedures. * Understands key performance indicators and strives to meet/exceed expectations * Performs other duties as required. **Education \& Experience:** * **Minimum Education:** Bachelor’s degree in business field or related field * **Minimum Experience**: 3\+ years of experience in medical device or related field **Knowledge \& Skills:** * **Special Skills:** + Sales and service acumen + Ability to work independently as well as within a team + Medical Device Manufacturing Customer Service experience preferred + Ability to communicate effectively across the organization throughout all levels both verbally and written + Good problem\-solving skills + Extreme responsiveness and resilient + Customer focused and ability to manage multiple tasks simultaneously. + Demonstrated ability to be organized, act with urgency and adapt to meet deadlines in dynamic environment. + Strong computer skills including Microsoft Office products * **Specialized Knowledge**: + Experience with Oracle and Vendor Managed platforms is a plus * Customer Success Representative Salary: $51,000\- $74,800 Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash\-based incentive program supporting our pay\-for\-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee\-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off. **U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.**

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

MXN 51,000-74,800/year

Senior Quality Engineer - Mexico642363698914591212

Indeed

Senior Quality Engineer - Mexico

Overview: When you join the Cordis team, you become part of an inspiring mission to save lives, impact millions of people, and expand access to life-saving cardiovascular and endovascular technologies. As a global leader for over 60 years, we are committed to being at the heart of innovation to transform cardiovascular care. At Cordis, we are teammates, not just employees. We embrace an empowered, one-team culture where teammates inspire each other to unlock their full potential. With diverse teams on a global scale, we believe the richness of our experiences and backgrounds enhances our teammates' careers, service to our customers, and ultimately, our patients' lives. If you love challenges and are ready to make a direct, transformative, and positive impact on the lives of millions, then Cordis is the perfect place for you. **We are the people behind the people who continue to save lives.** Responsibilities: The Senior Quality Engineer ensures product and process excellence through advanced quality engineering, risk management, and continuous improvement. This role supports product development, manufacturing, and regulatory compliance throughout the product lifecycle, while also leading returned device analyses related to customer complaints. **Responsibilities** * **Product and Process Quality:** Lead investigations and maintain quality metrics. Perform detailed analysis of returned devices and ensure accurate documentation of complaint-related information. * **Analysis and Reporting:** Generate analysis reports, assign and distribute PAL team workload, and escalate significant issues to management. Request and, when necessary, approve investigations with original equipment manufacturers (OEMs) and suppliers. * **Quality Systems:** Ensure accuracy and integrity of all information attached to complaint files. * **Quality and Process Improvement:** Drive continuous improvement, cost reduction, and performance optimization using quality tools such as Lean and Six Sigma. * **Compliance and Audits:** Ensure compliance with QSR, ISO 13485, and other applicable standards. Lead or support audits and implement effective corrective and preventive actions (CAPAs). * **New Product Introduction (NPI):** Collaborate with R\+D and Operations to apply design controls, risk management, and process validation during new product launches. * **Risk Management:** Identify, evaluate, and mitigate product and process risks to ensure compliance and reliability. * **Leadership and Strategy:** Guide and mentor team members, promote regulatory and quality compliance, and lead strategic quality improvement initiatives. Qualifications: * **Education:** Bachelor's degree in Engineering or related field (Master’s or PhD preferred). * **Experience:** Over 5 years of experience in quality, manufacturing, or operations within a regulated industry.

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Customer Service Representative (CSR) 3rd Shift641755106644511213

Indeed

Customer Service Representative (CSR) 3rd Shift

We are looking for a **Customer Service Representative (CSR) specialized in heavy freight transport**, with experience in route management and real-time incident resolution. **Preferably with a degree in Logistics, Transportation, or related field.** **Requirements:** **Minimum 1 - 2 years of experience** in heavy freight transport. Knowledge of **national and international routes, customs, permits, and transportation regulations**. Ability to **solve problems in real time and manage unexpected situations**. Proficiency in **Excel and digital tools** for reporting and traffic control. **Effective communication with operators, clients, and various departments**. **Availability for rotating shifts or on-call duties** as required by operations. **Responsibilities:** **Assignment and monitoring of routes** ensuring efficiency in time and cost. **Handling and resolution of incidents** with operators and clients. **Validation of necessary documentation** for each trip. **Process optimization** in coordination with the logistics team. **Key competencies:** Strategic thinking and decision-making under pressure. Organization and attention to detail. Proactivity and solution-oriented mindset. Job type: Full-time Salary: $1.00 - $11.00 per month Work location: On-site position

Nicolás Bravo LB, Salvarcar, 32575 Juárez, Chih., Mexico

MXN 1-11/hour

Passenger Service Agent641741722019851214

Indeed

Passenger Service Agent

Summary: Are you ready to take flight in a dynamic and fast-paced aviation sector? As a global leader in aviation services, Swissport provides ground handling, cargo, and passenger services to over 300 million passengers annually. Our mission is simple: "Deliver consistent, tailored solutions to the aviation industry worldwide, ensuring a better customer experience." We believe our people are what set us apart from the competition. At Swissport, we are guided by our core values of Care, Do the Right Thing, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team in various locations around the world. **Job Summary** Assist and support all passengers by providing service during check-in, boarding, and disembarkation. **Your Responsibilities:** Attendance and appearance* Report punctually for your assigned duties * Request assignments from the supervisor * Coordinate and assist in transferring equipment and paperwork Review of flight-related documentation and information* Verify boarding gate assignments, first-class vouchers, and other additional information provided by the supervisor or airline representative. * Pay close attention to the pre-flight briefing. Counter opening* Arrive at counters according to the time required by the client before aircraft arrival. * Ensure counters are clean and ready to begin check-in. * Make sure you have the necessary paperwork to start check-in. * When applicable, place announcements and/or information required by the airline and aviation authority at the counter. Check-in* Review passenger documentation according to airline policies. * Assign seats using automated systems or manually. * Weigh baggage and, if excess is detected, apply the appropriate fee collection procedure according to airline policy. * Issue boarding passes and baggage tags. * Complete the entire check-in process efficiently. Ticketing* Collect payments for tickets, excess baggage, and other applicable fees according to the airline. * Safeguard revenue generated from ticket sales and other applicable charges related to the airline. Disembarkation* Verify that information regarding the disembarkation belt and passengers with special needs is available before moving to the final waiting area. * Coordinate delivery of wheelchairs, strollers, and other passenger-owned equipment traveling in the bulk compartment. * Announce completion of disembarkation via radio. Boarding* Confirm availability of required paperwork and equipment from the client and airline to conduct boarding. * Begin boarding at the time specified by the client, making applicable announcements. * Apply relevant security procedures. * Keep stakeholders informed about closure progress and other relevant information. Flight closing* Close the flight within the timeframe established by the client. * Inform staff in lounges about any last-minute passengers. * Apply security procedures for passengers who do not board. * Generate applicable reports and paperwork to be delivered to the supervisor or airline representative. Assistance for passengers with special needs **Your Profile*** Bachelor’s degree in Tourism or related field. * Minimum of 2 years of experience in passenger service or customer service. * Intermediate to advanced level of English proficiency. * Flexible availability. * Excellent communication skills, ability to work under pressure, and strong customer service attitude. **What We Offer*** Competitive base salary * Statutory benefits * Additional benefits and perks * Ongoing training * Career development opportunities At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion, where all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at https://careers.swissport.com to learn more about life at Swissport. Join Swissport today and become part of a team that connects the aviation world.

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Accounts Payable Assistant641537606859541215

Indeed

Accounts Payable Assistant

Description and details of activities * Review documentation submitted for receipts sent by suppliers * Review payment complements * Support account statements for invoices payable * Reconciliation of accounting accounts affected by accounts payable * Teamwork * Customer service Experience and requirements * Completed bachelor's degree or recent graduate * Knowledge in accounts payable * Knowledge of tax requirements for invoice issuance * Tax regimes * Basic knowledge of taxes, * Basic knowledge of accounting, * Basic knowledge of payment complements. Benefits * Benefits according to the Federal Labor Law **Number of vacancies** 1 **Area** Accounting/Finance **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Morning shift **Studies** Professional degree **Availability to travel** No

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary

Bilingual Customer Service Representative Supervisor638417922657311216

Indeed

Bilingual Customer Service Representative Supervisor

**REQUIREMENTS** · Experience in ground transportation and/or logistics. · Written and conversational English (mandatory). · Dynamic, proactive, quick learner · Organized, able to track your activities · Capable of creating process documentation · Degree related to ground transportation and/or logistics (preferred) · Experience with AS400 (preferred) **We offer:** * Continuous training * Development opportunities * Growing company Job type: Full-time Workplace: On-site employment Job type: Full-time Benefits: * Salary increases * Savings fund * Option for indefinite contract * Life insurance * Grocery vouchers Experience: * Billing: 1 year (Desirable) Workplace: On-site employment

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Negotiable Salary