* Applies varied and moderately complex clerical procedures, methods, and techniques to support business functions and processes. * Works with the organizational team on various projects or special tasks as needed. * Creates reports and documents for various projects and coordinates questions regarding processes and procedures. * Manages schedule coordination and maintains calendars, meeting agendas, and travel itineraries. * Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. * Performs other duties as directed. * Applies varied and moderately complex clerical procedures, methods, and techniques to support business functions and processes. * Assists the organizational team with various projects or special tasks as needed. * Assists in preparing reports, typing documents, filing, and answering questions regarding processes and procedures. * Communicate with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements. * Acts to address client concerns and to resolve client issues. * Provides technical assistance to clients in reference to product inspection and follow\-up services. * Coordinates laboratory activities by preparing data sheets and instructions to laboratory technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates. * Coordinates administrative aspects of project management. * Communicates project status and results to clients through frequent contact and by preparing reports. * May schedule, coordinate and maintain calendar, meeting agendas, and travel itineraries. * Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. * Performs other duties as directed. * 2\-year university degree preferred. * Experience working with external ISO/IEC 17025 accredited laboratories to request test quotes and review of their report. * Familiarity with quality management systems (ISO/IEC 17025, and ISO/IEC 17065\) * One year of technical experience with Wire \& Cable products * One\-year customer service experience. Advanced English proficiency * \#LI\-PH1 \#Onsite