MacStore Technical Support

Description

Position Summary: We are seeking a computer and telecommunications repair technician with experience in Apple products to provide customer service and support. Key Highlights: 1. Experience in computer and telecommunications repair 2. Passion for customer service and support 3. First- and second-level support for Apple users **At MacStore, the #1 Apple distributor, we are looking for:** **COMING SOON!** ---------------------- ### **MacStore Patio Los Cabos** **Profile:** * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telecommunications repair. * Passion for customer service and support. * Residence near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and KPIs. **We Offer:** * Base monthly salary: $13,230 (gross). * Face-to-face bonus: $1,500\. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months). * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving KPIs. * 100% IMSS registration. * Direct, indefinite-term employment. * Professional stability and growth. **TRAINING AVAILABILITY AT MACSTORE PUERTO PARAÍSO BRANCH** * **Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM** If you are interested and meet the profile, apply through this channel and we will contact you shortly.