Description
Job Summary:
This role involves case validation, chargeback application, initiation and tracking of clarification folios, and direct customer service with analytical and numerical skills.
Key Highlights:
1. Case validation and chargeback application
2. Clarification management and folio tracking
3. Customer service and process representation
**Key Responsibilities:**
* Validation of remittance cases.
* Application of chargebacks according to business rules.
* Initiation of clarification folios (domestic and international).
* Tracking resolution of folios and cases.
* Handling chargebacks and representation processes.
* Direct customer response (in favor or against).
* Filling out and updating the tracking matrix.
**Requirements:**
* Analytical ability
* Proficiency in handling large volumes of information
* Numerical aptitude
Employment Type: Full-time
Salary: $0\.01 \- $0\.02 per month
Benefits:
* Company parking
* Life insurance
* Free uniforms
* Grocery vouchers
Work Location: On-site employment