Senior Manager Engineering

Description

Summary: One Call is seeking a Senior Manager, Engineering to lead high-performing teams, drive technical strategy, and deliver scalable technology solutions with real impact. Highlights: 1. Lead and shape teams, platforms, and outcomes with real leadership impact. 2. Influence both people and technology strategy with ownership at scale. 3. Build and lead globally distributed, empowered teams in a collaborative culture. **We’re Hiring: Senior Manager, Engineering** Monterrey, Nuevo Leon Work mode: Hybrid At **One Call**, we’re looking for a **Senior Manager, Engineering** to lead high\-performing teams, drive technical strategy, and deliver scalable, high\-quality technology solutions that power real impact. This role is ideal for a people\-first engineering leader who thrives in modern, cloud\-native environments and enjoys partnering across Product, Design, and the business to turn vision into execution. ### **Must Have** * **7\+ years of engineering leadership experience**, managing multiple teams and product areas * Proven experience leading teams in **cloud\-native environments** (AWS, Azure, or GCP) * Strong background in **Agile delivery, DevOps, CI/CD, and test automation** * Experience working with **remote\-first and globally distributed teams** * Track record of delivering **enterprise\-grade systems** in **regulated environments** (e.g., SOC2, HIPAA) * Ability to define technical direction and align engineering execution with business outcomes * Strong leadership, communication, and stakeholder management skills * Passion for building high\-talent, high\-accountability engineering cultures ### **Nice to Have** * Experience managing **offshore or nearshore teams** * Hands\-on familiarity with tools like **Jira, Azure DevOps, GitHub** * Experience driving **platform modernization, automation, or technical debt reduction** * Comfort using **engineering metrics and KPIs** to guide decisions * Prior experience spanning both **cloud and on‑prem environments** ### **What You’ll Do** * Lead 1–2 product areas with **10–15 engineers** across multiple teams * Partner with Product, Design, and Architecture on roadmaps and delivery * Drive operational excellence: availability, reliability, and incident response * Own hiring, coaching, performance management, and career development * Champion engineering excellence, quality, and continuous improvement ### **Why Work at One Call** * **Real leadership impact**: your decisions directly shape teams, platforms, and outcomes * **Ownership at scale**: influence both people and technology strategy * A culture that values **trust, autonomy, and accountability** * The opportunity to build and lead **globally distributed, empowered teams** * Meaningful work in an environment that values **speed, quality, and collaboration** **Interested or know someone great?** Apply directly or reach out via email to: mvillelaquiroga@onecallcm.com to start the conversation.