IT Systems Support

Description

Job Summary: We are seeking an IT support technician to diagnose and resolve hardware and software issues, provide technical support, and manage systems. Key Highlights: 1. Opportunities for professional growth and development. 2. Hardware and software problem diagnosis and resolution. 3. Server and security system maintenance. Compensation: * Competitive monthly salary ranging from $13,441 to $18,441 * Performance-based bonuses (KPIs). * In-house opportunities for professional growth and development. * Work schedule: Monday to Friday, 8:00 AM to 6:36 PM. Job Description: * Advanced knowledge of Microsoft Office. * Diagnose and resolve end-user hardware and software issues. * Install and configure hardware and software on computing devices. * Knowledge of and ability to maintain servers and security systems. * Provide technical support via CRM and ERP systems, email, or phone. * Prepare quotations and follow up with IT vendors. * Schedule software updates on servers. * Assist users with remote connections. * Travel to branches as required. * Install and configure security cameras and DVRs. * Familiarity with operating systems and networks. Employment Type: Full-time, Indefinite-term contract Salary: $13,441.56 \- $18,441.56 per month Benefits: * Meal vouchers Work Location: On-site employment