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Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.\n\n\nContactPoint360 is a Canadian, people first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within proof that growth isn’t just a promise, it’s our culture.\n\n\nFrom day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people and we’re big believers in building futures, not just filling roles.\n\n\nIf you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one.\n\n\nThis is where potential turns into progression. welcome home.\n\n **Responsibilities**\n\n* Answering customer questions as they come through email, chat, or phone.\n* Assisting with customer questions.\n* Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.\n* Making sales or recommendations for services that may better suit customers’ needs.\n* Maintaining a positive, empathetic, and professional attitude toward customers at all times.\n* Keeping records of customer interactions, transactions, and comments.\n* Knowing our products inside and out so that you can answer questions.\n\n **Position Requirements**\n\n\nOur customers are at the heart of what drives us as a company. As a customer service representative, you’ll work directly with our customers over email, chat, and phone. Our customer service team focuses on helping our customers with our products.\n\n* 6 months\\-1 year of BPO customer service experience (preferred)\n* Previous Sales Experience (Call Center and or B2B a plus)\n* Demonstrates effective, clear and professional written and oral communication.\n* Education level\\- High School Diploma or equivalent (min.)\n* Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.\n* Manage Calls, Chat and emails solving customer issues, complaints, and inquiries on the first call, with customer satisfaction as your primary goal\n* Build relationships with customers and engage them by going the extra mile\n\n\nWhat we offer\n\n* Great base salary plus bonuses up to $21,000 per month\n* **Law Benefits**\n* **Life Insurance**\n* **Pantry Vouchers**\n\n\n**At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences.** As the fastest\\-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting\\-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long\\-term, and build a team of smart, driven professionals who thrive in a high\\-growth, high\\-impact environment. We’re not just a service provider—we’re a partner in driving real results. **ContactPoint360 is where innovation, execution, and customer obsession meet.**\n\n \n\nWe are one of the fastest\\-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? 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If you are a professional passionate about sales and have experience in telemarketing, **this is your opportunity!**\n\n **Requirements for the position:**\n\n \n\n* Minimum 1 year of experience and enthusiasm for sales, preferably in sectors such as telemarketing, call centers, finance, automotive, real estate, or intangible products.\n* Minimum education: completed high school.\n* Easy access to the work area **(Chepevera neighborhood, 10 minutes from Plaza Galerias Monterrey).**\n\n **Job description:**\n\n \n\n* Attend to and advise potential customers provided by the company, with the goal of closing new sales.\n* Additional prospecting.\n* Contact and schedule customer appointments at the branch.\n* Generate quotations.\n* **100% office-based work.**\n\n **We offer:**\n\n \n\n* Monthly salary of $10,000 MXN (paid biweekly).\n* Attractive commission structure (NO CAPS).\n* Sales bonuses.\n* Goal-based bonuses.\n* Statutory benefits.\n* Direct employment with the company.\n* 12 vacation days starting from the first year.\n* Mobile phone.\n* Ongoing training from day one.\n\n \n\nWork schedule: Monday to Friday, 9:00 am to 6:00 pm, and Saturdays, 9:00 am to 2:00 pm.\n\n \n\nIf you are interested in joining a dynamic and growing team, **we invite you to apply and become part of the AQUAClyva family!**\n\n **Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nCommercial / Sales\n\n\n**Industry:** \n\nMachinery Manufacturing\n\n\n**Skills:** \n\n* Sales\n* Customer service\n* Telemarketing\n* Communication skills\n\n \n\n \n\n*This job posting originates from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6953ef4d3e00006000dada4a&source=indeed*","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767517327000","seoName":"sales-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ciudad-benito-juarez/cate-sales-inbound/sales-executive-6496221785651512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"50d83642-85b2-4b1f-9991-ce30ebdf5611","sid":"d8fd2ef4-21f7-4ef6-930a-6f0f3d8a731e"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Monterrey,Nuevo León","unit":null}]},"addDate":1767517327005,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1623","location":"Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico","infoId":"6496221769996912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Counter Sales","content":"Are you passionate about sales and customer service? 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Diagnosticar y solucionar fallas técnicas básicas, como problemas de conectividad, configuración de dispositivos, acceso a plataformas, funcionamiento de software, etc. Escuchar activamente a los clientes, comprendiendo sus necesidades, preocupaciones y emociones antes de ofrecer una solución. Brindar un trato amable, paciente y profesional, generando confianza y asegurando que el cliente se sienta valorado en todo momento.\n \n \n\nDescripción\n \nMás de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo!\n \n \n\nSoporte técnico y ATC (HO)\n \n \n\nRequisitos\n \n \n\nExperiencia previa en atención a clientes (centro de llamadas) o soporte técnico (mínimo 6 meses, deseable). Capacidad para diagnosticar y resolver problemas. Escucha activa, paciencia y empatía al tratar con clientes. Resolución de problemas con enfoque centrado en el cliente. Capacidad para trabajar bajo presión y gestionar múltiples casos simultáneamente. Actitud positiva, disposición para aprender y mejora continua.\n \n \n\nBeneficios\n \n \n\n**Ofrecemos:** \n\nAguinaldo.\n \nSeguro de vida.\n \nVales de despensa.\n \nCursos y capacitaciones gratuitas.\n \nDescuentos y tarifas promocionales.\n \n \n\nEn OpenService cuidamos la protección de tus datos personales. La información proporcionada será utilizada únicamente para fines de reclutamiento y selección. Para más información, consulta nuestro Aviso de Privacidad disponible en la página oficial de OpenService, dentro de la sección “Aviso de Privacidad”.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767513180000","seoName":"technical-support-and-atc-ho-copy-copy","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ciudad-benito-juarez/cate-sales-outbound/technical-support-and-atc-ho-copy-copy-6496168716211412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"de645b94-08c9-4132-8bce-616d461c7e3c","sid":"d8fd2ef4-21f7-4ef6-930a-6f0f3d8a731e"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad Apodaca,Nuevo León","unit":null}]},"addDate":1767513180953,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico","infoId":"6496063395776112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Client Service Representative","content":"**Join Our Team!** We’re looking for motivated professionals ready to deliver outstanding client experiences and grow with us.\n\n **Job Description:**\n\n\nClient service representatives manage client relationships and provide customer support. They may field customer inquiries, process documents, schedule appointments, and connect clients with other departments when needed. \n\n\n\n \n\n \n\n**Key Responsibilities:**\n\n* Regularly communicate with clients to request and review documentation related to the case.\n* Communicate via phone call, email and text with clients to gather required information to further qualify them for cases.\n* Confirm that all clients are being reached on a consistent basis.\n* Accurately file documents in the appropriate database with all required information and notes.\n* Perform a variety of file maintenance tasks for electronic files in compliance with the firm's policies. This includes creating and retrieving files when necessary.\n* Assist clients with the discovery phase of a case and provide pre\\-determined answers to their questions, refraining from providing legal advice.\n* Other duties as assigned.\n\n **Requirements:**\n\n* Strong communication skills (oral \\& written)\n* Problem\\-solving mindset and **critical thinking**\n* Empathy and ability to support clients in diverse situations\n* Excellent organization, time management, and attention to detail\n* Team player who can also work independently\n* Tech\\-savvy with Microsoft Office (Word, Outlook, Excel)\n\n \n\n✨ If you thrive in dynamic environments and enjoy making a real impact, we’d love to hear from you!\n\n \n\n\n**At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences.** As the fastest\\-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting\\-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long\\-term, and build a team of smart, driven professionals who thrive in a high\\-growth, high\\-impact environment. We’re not just a service provider—we’re a partner in driving real results. **ContactPoint360 is where innovation, execution, and customer obsession meet.**\n\n \n\nWe are one of the fastest\\-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? 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This position is essential to ensure rapid and efficient customer service during critical moments.*\n\n### **Requirements**\n\n* Availability to work the **night shift.**\n* High school education incomplete or completed.\n* Minimum 6 months of experience in phone support.\n\n### **Responsibilities**\n\n* **Answer customer calls** regarding received alarm signals, ensuring clear and effective communication.\n* **Correctly follow established security protocols** during each call, guaranteeing the integrity of our customers and their information.\n* **Provide basic technical phone support** to resolve common concerns or issues our users may have.\n* **Generate service tickets for technical visits** for the customer, providing detailed information about the situation and next steps.\n\n### **We Offer**\n\n* Base salary of **$2,695 weekly net.**\n* **Grocery vouchers** up to $1,300 per month.\n* **Productivity bonus** of $1,500 per month.\n* **Life insurance.**\n* Comprehensive training for the position.\n* **Salary increases** up to $3,010 weekly net.\n* **Statutory benefits** from day one.\n\n ***We invite you to join us and contribute to our mission of delivering exceptional service to our users. 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Call Center & Customer Service in Ciudad Benito Juarez