Site and Field Network Engineer

Description

Job Summary: People Hackers is seeking a Site and Field Network Engineer to provide specialized technical support for Wi-Fi networks, serving clients in metropolitan areas. Key Highlights: 1. Innovative company continuously growing in network and security solutions. 2. Medium- and long-term professional development with certifications and coaching. 3. Excellent work environment and continuous training. **People Hackers is seeking a Site and Field Network Engineer in Guadalupe, Nuevo León** ------------------------------------------------------------------------------- **About Us** * A rapidly growing, expanding, and nationally present company integrating solutions—especially in networks and security—a different, unique, and above all innovative enterprise, and a partner of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are seeking a specialist in field and site technical support for Wi-Fi networks, serving clients in metropolitan areas, with per diem allowances. **Our Value Proposition** An excellent work environment, real medium- and long-term career growth, certifications, coaching, plus extensive training and hands-on experience—we offer: * **Starting salary** of MXN 13,000 (direct contract) \+ MXN 1,500 monthly bonus. Statutory benefits, fully nominal, per diem payment. * **Working hours**: Monday to Friday, 8:00 AM to 5:00 PM (to be confirmed), and Saturdays until noon. * **Work location**: MTY (Airport, Valle Oriente neighborhood; San Pedro Garza García, N.L.) and areas near the airport. **What We Are Looking For:** * 6 months to 1 year of experience in roles such as: Technical Support, Help Desk, Service Desk, Systems Assistant, Systems Analyst, Telco Engineer, Telecommunications Consultant, Cisco Engineer, Network Engineer, NOC Engineer, Network Consultant, Network Technician, Network Engineer, Network Engineer, Network Consultant, Network Analyst. * Availability for field and site work, including travel to specific locations. A valid driver’s license is mandatory for vehicle assignment for transportation and service delivery. * Minimum 6 months to 1 year of experience in LAN/WAN/VLAN networks, handling 2.4 GHz and 5 GHz frequencies, site surveys, heatmaps, network topologies, device configuration, network change implementation, etc. Knowledge of Access Points, Routers, Switches, Wireless equipment, Codecs, Modems, etc. * Familiarity with brands such as Cisco or Brocade, and Ruckus or Brocade antennas focused on Wi-Fi. * 6 months to 1 year of basic knowledge of Firewalls (administration, support, configuration, ticket handling) for brands such as Fortinet, SonicWall, Juniper, etc. * 6 months to 1 year of experience installing and supporting structured cabling (using tools such as punch-down tools, * Experience and schedule availability for maintenance windows, and Level 1 and Level 2 support, as required. * Reporting of evidence, activity descriptions, and third-party escalations. * Desired proficiency with service management platforms for request intake, description, and resolution (tickets), such as BMC, Zendesk, Tivilo, WhatsApp Business, etc. * Strong customer service orientation. **Desired Education Level:** Higher education — incomplete **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Wi-Fi, LAN, VLAN, IP networking fundamentals * Firewall, security, VPN * WAN, routing, routers, switches * Wireless support, access point expertise * Cisco AP, TCP, field and site support *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a037e962c00002d00ff79b2\&source\=indeed*