Control Desk Coordinator

Description

Job Summary: Zinergia is seeking a Control Desk Coordinator to supervise document validation, ensure compliance with client requirements, integrate service files, and coordinate operational closures. Key Responsibilities: 1. Supervise document validation for transportation services. 2. Ensure compliance with client documentation requirements. 3. Coordinate administrative processes and operational closures. At Zinergia, we are a team of professionals aligned with our corporate mission and vision; their commitment is the driving force that propels our continued growth within the freight transportation industry. We are seeking a CONTROL DESK COORDINATOR. Requirements: * Completed bachelor's degree in Administration, Logistics, Industrial Engineering, Accounting, or related field. * 1 to 3 years of experience in document control for transportation or logistics. * Experience coordinating teams. * Experience in administrative processes with financial impact. * Proficiency in ERP systems or operational platforms. Responsibilities: * Supervise validation of digital and physical evidence for each trip. * Verify that documentation meets client-specific requirements. * Ensure proper integration of service files. * Coordinate correct classification of services in the system. * Ensure compliance with SLA for document validation. * Coordinate with Operations for document closure of services. * Authorize or block services lacking complete evidence. * Restrict trip assignments to operators with pending items. * Ensure implementation of operational locks. * Monitor non-compliance and process deviations. * Validate documentation prior to trip settlement. * Supervise receipt of physical documents. * Ensure proper safeguarding of service files. We Offer: * Statutory benefits: * Christmas bonus: 15 days * Savings fund: $100 per week * Vacation premium: 25% * Statutory vacation days * 100% IMSS registration * Weekly payroll payment via Banorte * Grocery vouchers: 269 (already included in salary) Work Schedule: Weekdays (Monday–Friday) 8:30 AM–6:00 PM Saturdays: 8:30 AM–1:30 PM (Remote work) Employment Type: Full-time Salary: $20,000.00 per month Benefits: * Savings fund * Cafeteria service * Grocery vouchers Work Location: On-site employment