Job Summary: Coordinate and schedule installation, maintenance, and repair services, supervising technicians and communicating with customers to ensure quality standards. Key Responsibilities: 1. Coordination of technical services and team management. 2. Direct communication with customers and quality supervision. 3. Incident resolution and staff training. Coordinate and schedule installation, maintenance, and repair services. * Assign work orders to technicians based on priority and location. * Track service reports and response times. * Supervise compliance with quality and safety standards. * Maintain direct communication with customers regarding progress and outcomes. * Manage technician routes and daily schedules. * Validate diagnoses and quotations before sending them to customers. * Control spare parts, tools, and equipment. * Review technical reports and close service orders. * Manage warranties and claims. * Serve as the liaison between customers, technicians, and the administrative department. * Train staff on processes and protocols. * Resolve technical incidents or emergencies. Employment Type: Full-time Salary: $4,500.00 per week Benefits: * Company-provided mobile phone * Complimentary uniforms Work Location: On-site employment