




Position Summary: We are seeking a professional to manage and monitor operational processes, ensuring document integrity and communication with the sales force. Key Highlights: 1. Strategic partner in recruitment, training, and human capital development. 2. Operational management and follow-up of procedures for the sales force. 3. Medium-term professional growth opportunity. **BETTER**; We are a **strategic partner** providing nationwide services in **recruitment, training, development**, and **specialization of human capital** (Sales Force). **Position Objective:** Manage and monitor operational processes related to registration, validation, and control of sales force information, ensuring accurate folio capture, document integrity, and timely communication with stores, banks, and internal departments. **RESPONSIBILITIES:** · Update and maintain databases of procedures sourced from various channels, ensuring reliability for productivity measurement and commission calculations. · Monitor folios and procedures, addressing inquiries, clarifications, and requests from the sales force. · Manage recovery of documents for incomplete procedures and coordinate their submission to the control desk. · Analyze operational data to identify inconsistencies and propose solutions. · Extract and consolidate information submitted by banking institutions. · Review procedure statuses and request updates from relevant departments. · Follow up on pending procedures. · Organize and securely store physical documentation (acknowledgments and requests). **REQUIREMENTS:** · Education: Bachelor’s degree (in progress or completed) in administrative, economic, or related fields. · Experience: Minimum 1 year in administrative tasks, data analysis, or operational follow-up. · Tools proficiency: Intermediate to Advanced Excel (mandatory), Outlook; knowledge of **Python or programming languages** is desirable. **SKILLS:** · Attention to detail · Customer service orientation · Communication · Data analysis · Frustration tolerance · Goal-oriented work · Teamwork · Problem solving and time management **COMPENSATION PACKAGE:** · Monthly salary of $9,451.00 net, paid biweekly, · Monthly productivity bonus of $1,5000.00 · Statutory benefits from day one · Paid and ongoing training · Medium-term growth opportunity within the company · Work schedule: Monday to Friday, 9:00 am to 6:00 pm, with a 1-hour lunch break · Saturdays: 10:00 am to 2:00 pm; only one Sunday per month, 11:00 am to 4:00 pm, remote work Salary: $9,451.00 \- $10,951.00 per month Benefits: * Salary increases * Free parking * Company phone Workplace: On-site employment


