Job Summary: Coordinate the receipt, classification, assignment, monitoring, and resolution of incidents and requests to ensure operational continuity. Key Points: 1. Professional growth 2. Teamwork and organization 3. Problem solving and follow-up **ETIFLASH DE MÉXICO S.A. DE C.V.** We work Monday through Friday from 8:00 a.m. to 6:00 p.m., with a one-hour lunch break. **WORK LOCATION:** Carpinteros Street, Lot 39, in the Xhala Industrial Park, Cuautitlán Izcalli. **REQUIREMENTS** · Age: 18 to 48 years old. · Completed high school education. · 6 to 12 months of experience in a similar position. **SKILLS** · Teamwork. · Punctuality. · Courtesy. · Responsibility. \-Organization and planning **RESPONSIBILITIES** · Incident and Request Receipt: · Classification and Prioritization · Ticket Assignment · Monitoring and Follow-up · Problem Resolution **WE OFFER** · Base salary: $9,000 · $1,000 food vouchers · Statutory benefits (vacation, year-end bonus, vacation premium, and profit sharing) · Internal savings fund · Professional growth If interested, please send a **WhatsApp message to 5610010445**, attaching your full name, CV, the position you are applying for, and your preferred location. Employment type: Full-time Salary: $10,000.00 per month Benefits: * Savings fund * Food vouchers Experience: * Control panel: 1 year (Mandatory) Workplace: On-site employment