We are looking for an **Operational Supervisor** with experience in private security, team leadership, and customer service. You will be responsible for coordinating guard personnel, verifying service compliance, and maintaining direct communication with clients and the operations center. **Location:** Puebla, Pue. **Position Type:** Full-time **Schedule:** Availability to work rotating shifts (12-hour and 24x24\) **Responsibilities:** * Supervise and coordinate security personnel across various services. * Conduct site visits, roll calls, and operational reports. * Verify staff appearance, punctuality, and performance. * Handle incidents and coordinate replacements when necessary. * Prepare daily and weekly activity reports. * Maintain constant communication with clients and the administrative department. **Requirements:** * Minimum of 1 year of experience as a supervisor or shift leader in private security. * Knowledge of logs, reports, and guard control procedures. * Valid driver's license (mandatory). * Education: High school diploma minimum. * Flexible availability and ability to travel within the city. Position Type: Full-time Salary: $12,000.00 \- $13,000.00 per month Work Location: On-site