Multi-Platform Monitor Operator

Description

Job Summary: Responsible for unit tracking, delivery recordkeeping, customer and operator support, route creation and management, and report generation. Key Highlights: 1. Monitoring and tracking of units on location platforms 2. Route and geofence management in geolocation systems 3. Support for incidents and operational decision-making Main Responsibilities · Shift-by-shift monitoring of units on location platforms · Recording of delivery, arrival, and departure times with customers · Validating compliance with authorized stops and checkpoints. · Customer support via email, WhatsApp, and phone calls · Supporting operators in reporting incidents · Updating and submitting reports at scheduled times · Sending supplier locations · Sending instruction sheets · Shift handover · Defining safe stops, gas stations, rest areas, optimal routes, toll booths · Creating routes and geofences in geolocation systems · Creating travel instructions for routes · Generating reports o Security protocols for deviations, accidents, thefts o Requesting empty equipment o Toll booths o Idling o Speed · Creating routes and geofences · Reports · Route plotting in Global Maps · Incident support · Document scanning (weekends) · Decision-making in absence of operational staff · Identifying route deviations · Identifying speeding violations And others Salary: Up to $12,000\.00 per month Benefits: * Company parking * Flexible working hours * Cafeteria service * Discounted cafeteria service * Company phone * Free uniforms Workplace: On-site employment