Cholul Program & Project Management Job Listings

Robotics Support Associate (Project-based)64601403869571120

Indeed

Robotics Support Associate (Project-based)

A LITTLE BIT ABOUT Boldr * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a **Robotics Support Associate** (also known as Data Services Associate), you will support the remote operation and monitoring of robotic systems using specialized tools and platforms. You will be responsible for executing processes as defined by the client and/or management, ensuring accuracy, consistency, and adherence to operational standards. The role requires strong attention to detail, the ability to maintain productivity at defined proficiency levels, and a willingness to quickly learn new systems and workflows. **This role will require you to be in the office, 5 days in a week.** WHY DO WE WANT YOU We are currently looking for impact\-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO * **Assist with backend robotic processes in fulfilling customers’ orders.** * **Provide feedback for improvements to robotic arms.** * Ensure defined productivity targets are met. * Ensure defined quality targets are met. * Identify process improvement opportunities as they arise. * Reports process deficiencies to ensure accurate execution of tasks. * Create and finish projects assigned by the client. * Collaborate with internal and external teams in completing projects. * **Control and teach our sorting robots new skills.** * Collaborate with other team members to provide user feedback, communicate issues or improvements to your shift manager. * Take initiative and ownership in identifying areas of improvement. * Work flexible shifts controlling robots. WHAT WE’LL LIKE ABOUT YOU YOU ARE… * Curious and authentic, just like us! \#beboldr. * An analytical and critical thinker, with an eye for even the most minute of details. * Passionate about client satisfaction. * Able to work well in a team environment. * Proactive and self\-motivated. * Strongly interested in learning new ideas, processes, and unique requirements. * **Strongly interested in learning about new technologies.** * **Experience with PC, console, and mobile games.** * **Interest in gaming and robotics.** * Able to focus for a long period of time. * Patient and persistent. * Flexible and able to adapt to different processes. * Flexible and able to adapt to different schedules. * Able to accept feedback gracefully. **Requirements** YOU HAVE… * Previous experience in a related field is a plus. * Basic knowledge of cloud\-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications. * Strong computer literacy skills. * Excellent problem\-solving and observational skills. * Availability to work different shifts.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Project Installation Analyst64535971255553121

Indeed

Project Installation Analyst

At Alstom, we understand trasnport networks and what moves people. From high\-speed train, metro's, monorails ants trams to turnkey systems, services, infraestructure, signallig and digital mobility, we offer our diverse custmers to broadest portfolio in the industry. Every day more than 80000 collegues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars **JOB TITLE: PROJECT INSTALLATION ANALYST** **Purpose of the Job** * Main Responsible of Data Collection * Progress Installation Data Analysys * Progress Follow Up * PPIs Data Progress **Performance Measurements** * Daily Progress and Weekly Reports * Data Bases Updated * Installation Traceability Map Updated * Material and Deviations reports **Responsabilities** * Collect Installation Progress * Support the Field team (Installation Supervisors, Sig \& Com Project Site Managers, Sig Installation team Leaders, etc…) to understand and review progress, deliverables and analyze actions to recover gap progress * Report Installation Progress through data bases * Prepare Installation material specifications \& Installation BoQ * Follow and report deviations on the Installation progress * Organize and coordinate reviews with the installation team and quality team in order to check the status of documentation deliverables (PPIs) * To report and communicate material availability issues (missing parts) * To report and communicate sites issues (external impacts) * Analyze Material Scheduling based on BOQ, Engineering Design and Warehouse Availability * Organize and coordinate reviews with Site Coordinators to check and define strategies in material control * To coordinate and report the Idle Time Project, Impacts Incidences, Civil Work Deliverable Delays * Continuous improvement: * Contribute to best practices definition and REX within the Product Line * Participate to Process / “Metier” improvement workgroup when requested, to propose update/improvement of the IE way of working, process, tools and RefLib * Report anomalies versus the reference library and / or the local standard and propose any improvement or evolution **Main Required Competences** Educational Requirements Mandatory. * College degree in Science and Engineering or similar * English fluent * Spanish (mother tongue or bilingual) Experience. * 1 year of experience on railway projects * Data Bases and Excell * Experience with Autocad **Competencies \& Skills** * Good communication, leadership, and initiative skills * Agile Thinking * Operational effectiveness/Accountability * Collaboration/Teamwork * Communication with Transparency * Problem solving skills * Sense of urgency * Microsoft Package * Autocad You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Project Support Technician-Mexico64535970498178122

Indeed

Project Support Technician-Mexico

Project Support Technician Position overview The Project Support Technician plays a key role in supporting the successful delivery of engineering and construction projects by assisting the Project Support Coordinator and Project Managers with project setup, document management, and administrative tasks. This position is responsible for organizing and maintaining project files, submitting deliverables, updating design documents, and tracking communications, ensuring that all project information is accurate, accessible, and aligned with client expectations. This role requires a proactive and collaborative individual with strong organizational skills and a commitment to quality and efficiency. At JITECH, we promote a culture of teamwork, engagement, and open communication across all departments. Key Responsibilities * **Project Setup and Configuration** + Set up new project files, ensuring accurate organization. + Ensure all initial project information is organized and accessible to the technical team. + Assist with the collection and preparation of data required for project initiation and ongoing updates. * **Document Management and Control** + Support document control for engineering projects, ensuring all documents are properly filed, tracked, and maintained. + File RFI responses, BFAs, payments, change orders, and purchase orders. + Keep project files updated in SharePoint, Bluebeam, and other relevant platforms. + Update drawings and ensure all revisions are documented and distributed appropriately. + Assist project managers in coordinating deliverables and maintaining alignment with client expectations. + Submit delivery packages to customers and document each delivery for recordkeeping. + Maintain accurate and updated logs. + Process reports for billing. * **External Communications** + Ensure all customer requests are addressed and followed up thoroughly. + Ensure consistent and clear communication is maintained with customers throughout the project lifecycle. + Follow up with customers on missing information or outstanding requests, maintaining proactive communication. + Ensure quotes are prepared and sent to customers in a timely manner, following up as necessary. + Track and ensure that payments are received from customers, assisting with collection efforts when needed. * **Quality Management** + Participate in the quality management program by supporting process improvements. Qualifications * Associate degree or higher in engineering, construction management, business administration, or a related field is preferred. * At least 12 years of experience in project support, administrative, or document control roles; however entry\-level candidates and recent graduates are also welcome to apply. * Experience or familiarity with the construction, steel detailing, or engineering industries is considered an asset. Key Competencies * Proficiency in Microsoft Office tools. * Strong organizational, time management, and attention\-to\-detail skills. * Excellent English writing and communication abilities. * Ability to work collaboratively in a fast\-paced, team\-oriented environment. * Demonstrated problem\-solving skills and a commitment to process improvement. * Ability to handle multiple priorities and meet deadlines. * High level of integrity and professionalism when handling confidential project information.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Payroll Finance Associate64523320120835123

Indeed

Payroll Finance Associate

**Company Introduction** ------------------------ WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service\-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. The Payroll Associate is responsible for managing and processing payroll, ensuring compliance with local and federal laws and regulations, and accurately recording all payroll transactions. This role plays a crucial part in maintaining employee satisfaction and supporting the overall operations of our company. Essential duties and responsibilities: Primary Functions: * Accurately process payroll data for all employees on a bi\-weekly basis, including severance and extraordinary payroll (PTU, Aguinaldo) * Collect, verify and process supplemental payroll data like commissions, bonuses, overtime, medical leave, deductions, etc. * Keep accurate and detailed records of all payroll transactions, employee data and changes * Ensure payroll related activities are performed in adherence to Mexican labor laws and tax regulations (Imss, Infonavit, Infonacot, SAT, AAFY, etc) * Administration and maintenance of food stamps platform (Edenred) which includes ensuring availability of stock cards, assigning and replacing cards, calculating and placing food stamp orders in a timely manner, etc. * Prepare payroll payment files and submit to the bank for proper and timely allocation * Accurately record payroll transactions in the accounting system * Collaborate with HR, Finance and Managers to address payroll\-related issues or changes in current process * Address and resolve employee inquiries or concerns related to payroll * Assist with payroll related audits and provide necessary documentation required Additional Responsibilities: * Participate in month\-end close * Variance analyses as needed * Ad hoc excel spreadsheet preparation * Assist Supervisor in all assignments, making sure that all members of the Finance Department have the proper resources and support * Serve on committees as requested * Work extended hours during busy season or on special projects as needed Qualifications: * Bachelor's degree in accounting or finance required . 2\-3 years' experience processing payroll for 400\+ employees, preferred . Demonstrated knowledge of federal, state, and local payroll laws and regulations . Advanced Microsoft Excel skills required * Excellent attention to detail and accuracy * Strong analytical and problem\-solving skills * Thorough understanding of payroll processes and procedures * Candidate must possess strong verbal and written communication skills in both Spanish and English * Ability to work independently and meet deadlines * Self\-motivated, needs little direct supervision, and ability to work under pressure. *WorldStrides, a global organization, is committed to* *educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, J\-1, H\-1, H\-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J\-1 or F\-1 visas.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Payroll Staff Accountant64523320136961124

Indeed

Payroll Staff Accountant

**Company Introduction** ------------------------ WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service\-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. The Payroll Accountant is responsible for managing and processing payroll, ensuring compliance with local and federal laws and regulations, and accurately recording all payroll transactions. This role plays a crucial part in maintaining employee satisfaction and supporting the overall operations of our company. Essential duties and responsibilities: Primary Functions: * Accurately process payroll data for all employees on a bi\-weekly basis, including severance and extraordinary payroll (PTU, Aguinaldo) * Collect, verify and process supplemental payroll data like commissions, bonuses, overtime, medical leave, deductions, etc. * Keep accurate and detailed records of all payroll transactions, employee data and changes * Ensure payroll related activities are performed in adherence to Mexican labor laws and tax regulations (Imss, Infonavit, Infonacot, SAT, AAFY, etc) * Administration and maintenance of food stamps platform (Edenred) which includes ensuring availability of stock cards, assigning and replacing cards, calculating and placing food stamp orders in a timely manner, etc. * Prepare payroll payment files and submit to the bank for proper and timely allocation * Accurately record payroll transactions in the accounting system * Collaborate with HR, Finance and Managers to address payroll\-related issues or changes in current process * Address and resolve employee inquiries or concerns related to payroll * Assist with payroll related audits and provide necessary documentation required Additional Responsibilities: * Participate in month\-end close * Variance analyses as needed * Ad hoc excel spreadsheet preparation * Assist Supervisor in all assignments, making sure that all members of the Finance Department have the proper resources and support * Serve on committees as requested * Work extended hours during busy season or on special projects as needed Qualifications: * Bachelor's degree in accounting or finance required . 2\-3 years' experience processing payroll for 400\+ employees, preferred . Demonstrated knowledge of federal, state, and local payroll laws and regulations . Advanced Microsoft Excel skills required * Excellent attention to detail and accuracy * Strong analytical and problem\-solving skills * Thorough understanding of payroll processes and procedures * Candidate must possess strong verbal and written communication skills in both Spanish and English * Ability to work independently and meet deadlines * Self\-motivated, needs little direct supervision, and ability to work under pressure. *WorldStrides, a global organization, is committed to* *educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, J\-1, H\-1, H\-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J\-1 or F\-1 visas.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Technical Support Engineer - (Remote – Mexico Only)64520897446018125

Indeed

Technical Support Engineer - (Remote – Mexico Only)

At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting\-edge SaaS solutions empower revenue leaders globally to design smarter go\-to\-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the *2025 Forrester Wave Report for SPM*, *2023 Ventana Research Revenue Performance Management (RPM) Value Index*, *Gartner Peer Insights*, *2024 Gartner SPM Market Guide*, and *G2\.* Our solutions are trusted by a diverse range of global industry leaders like T\-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent: * **Innovate with Purpose: Build impactful solutions for customers worldwide.** * **Join Excellence: Work in a diverse, collaborative, and innovative team.** * **Shape the Future: Lead in redefining revenue optimization.** * **Grow Together: Unlock your potential in a supportive environment.** Join us at Varicent—where your talent and ambition meet limitless opportunities for success!**The Opportunity** As part of Varicent's world\-class Technical Support Team, you will serve as the frontline of customer success, helping clients maximize the value of our industry\-leading SaaS solutions. You will troubleshoot complex issues, provide expert guidance, and collaborate closely with cross\-functional teams including Product and Engineering to ensure our users receive exceptional support experiences. Our customers span the globe and rely on Varicent to drive mission\-critical processes. Your role is essential to keeping them productive, confident, and successful. **What You'll Do** * Act as a trusted advisor by resolving technical issues through investigation, root cause analysis, and best practice guidance. * Troubleshoot incidents by gathering detailed problem descriptions, log files, error traces, and replicating issues as needed. * Provide multichannel support via CRM, email, video conferencing, and screen sharing. * Collaborate cross\-functionally with Engineering, Product, and Customer Success to escalate and resolve issues efficiently. * Maintain detailed case documentation and ensure timely updates and communication with customers. * Participate in the on\-call rotation for weekend or after\-hours coverage. * Champion knowledge sharing and help evolve our internal knowledge base. * Share best practices for configuration, deployment, and product usage to drive customer adoption and satisfaction. **What You Bring** ️ Technical Skills (Required) * 2\+ years of experience in a technical support or application support role, ideally within a SaaS environment. * Strong understanding of relational databases and SQL scripting (querying, updating, debugging). * Familiarity with client\-server architecture and web\-based application support. * Experience in log file analysis, trace review, and root cause identification. * Knowledge of browser developer tools and ability to analyze HAR files and network\-level issues. * Exposure to network fundamentals including DNS, DHCP, SSL, proxies, and firewall configurations. * Experience with APIs and REST\-based integrations. * Ability to clearly explain technical concepts to non\-technical users. * Comfortable working in a high\-volume case environment, prioritizing effectively under pressure. ➕ **Bonus / Nice\-to\-Have Skills** * Understanding of OAuth, SSO/SAML, and authentication protocols. * Experience working in a Linux environment (basic navigation, logs, environment variables). * Familiarity with cloud platforms, especially AWS. * Understanding of JavaScript \-based applications, including analyzing stack traces or exceptions. **Hiring Process** To respect your time, our process is streamlined and typically takes about **one week** if each step is completed on time. * **Application Review** — We confirm alignment on experience and salary expectations. * **HackerRank (25 min)** — Short technical assessment sent if selected to move forward. * **Recruiter Screen (20 min)** — Quick conversation to learn more about you and answer questions. * **Technical Interview (1 hr 15 min)** — Deep dive with the hiring manager. * **Decision \& Offer** **Notes** * This role requires employees to work within **Eastern Standard Time (EST)** business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders. * This position is **fully remote**. We embrace a results\-driven work culture, focusing on performance and collaboration over location. As part of our team, you'll have the opportunity to build a work\-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co\-working space we're committed to supporting you with the resources and autonomy needed to succeed in a remote environment. **Benefits** * **Market Leading** Compensation Package. * **Wellness Programs** to Support Health and Wellbeing. * Working with the latest **tools and technologies** in a fast\-paced environment. * Remote Work Flexibility. * Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. * Annual Time Off: Time off is provided in accordance with applicable legislative requirements. * Global Connected Culture: Hubs in Romania, UK, US, Canada. * Dynamic Work Culture: Thrive in our innovative and multicultural environment. * Grow with Us: Continuous development opportunities. **Want to Learn More About Us? Check out these Resources Below:** * Varicent Blog * Varicent Careers Blog * Varicent LinkedIn Page * Varicent X Page * Varicent Instagram Page * Varicent Facebook Page Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Indeed

Sr. Supervisor, WFM

**Workforce Management (WFM)** **Location** Merida, Mexico Job Title: Sr. Supervisor, WFM Job Description The Senior Supervisor WFM is responsible for leading and managing both WFM operations, internal operations and external clients. Several programs require WFM to manage Forecasting, Resource Planning, Scheduling, Reporting, Real Time Analysis and Projects.**Main Responsibilities:** * Interface with customers in delivering WFM solutions to the customer including improving efficiencies. * Supervise the work carried out by the Resource Planning area, so that the projections and calculations of the human resources and space necessary to meet the existing or future business needs are carried out. * Work in conjunction with the Implementation Department, monitoring the scheduling, supervising the monitoring team in real time, tracking the generation of reports and projects needed to make the business more efficient. * Working in conjunction with Human Resources in topics related to performance evaluation, staff promotions, motivational activities, etc. * Develop and implement strategic actions to ensure a high level of commitment and motivation of all team members with the organization, as well as effective actions to improve the engagement within WFM ensuring that each member of the team to be aware of its responsibilities and the impact of its decisions in short and long term, among others. **Requirements** * Minimum 1 year experience interfacing with senior program leadership * Flexibility of Schedules * At least 2 years experience in WFM * Minimum of 2 years in leadership positions * Experience of 1 year in personnel management \- Required. * Experience in Global WFM Operations is a plus. **For internal candidates** * No active disciplinary processes * Meeting or exceeding all metrics in your current role for the last year. **Skills** * Customer Interface. * Leadership. * Orientation to results. * Analysis and decision\-making * Planning and organization capacity * Adaptability to change. * Creativity and innovation. * Personnel management * Attention to details. **Knowledge** * English \- Advanced * Excel Advanced Level \- Required * Visual Basic \- Desirable * Excel \- Advanced * Call Center Operations Knowledge \- Advanced * Microsoft Office \- Advanced * Knowledge of software and applications such as: Avaya CMS, IEX, BluePumpkin, Cisco, CIC among others \- Desirable * Payroll Processes \- Desirable * Strategic Planning \- Advanced * Excellent verbal and written communication **Studies \& Experience** * Graduate or student in the careers of: Business Administration, Industrial Engineering, Systems Engineering or related careers \- Required. * 2 years experience in the Call Center or WFM area preferably at management levels \- Desirable * Completed WFM courses \- mandatory. (For internal candidates only) Career Path Policies: The game\-changers must have the approval of his or her immediate supervisor to apply for the call. * Required tenure: 6 months. * Required performance: KPIs or goals on target for the business unit to which they belong in the last 3\-month period (not average). * Must not have active disciplinary actions. * The game\-changer may participate in only one process at a time. * Comply with the learning paths of the Corporate University. * Must remain at least 6 months in the position to which he/she was recently promoted, to be able to apply for another call. * If it is necessary to launch the same call for applications several times, the not selected game\-changer will not be able to apply for the same position in the following 2 months. * The process is performed and/or outside working hours, which means that the game\-changer should be available in his free time in case we require it. * Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform. Location: MEX Merida \- EDIFICIO TORRE INDICO Calle 60 \#1 Av. PROL. PASEO MONTEJO COLONIA VÍA MONTEJO Language Requirements: English Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Program Coordinator (K-12 International)64414755686786127

Indeed

Program Coordinator (K-12 International)

**Company Introduction** ------------------------ WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service\-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. **Job Description:** The Program Coordinator is responsible for the management of tour details between Sales and Product Delivery teams for the K12 International lines of business. The role involves direct communication with internal staff and management and requires a close attention to detail and an ability to make business decisions confidently. The Program Coordinator is responsible for understanding sales and operational guidelines to ensure a balance in meeting suppliers' requirements, delivering quality tours, and meeting the expectations of the client. **Responsibilities:** * Assists in the coordination of tour details and ensures all deadlines between departments are met. * Assists Sales team with itinerary changes, tour customizations, general destination/product information and special requests by using knowledge of world destinations and/or communicating with global Operations teams. * Answers pricing and itinerary questions to help maximize sales, while ensuring a high margin level and maintaining the highest possible tour quality. * Acts as liaison between Production and Sales teams, ensuring that internal business rules and product standards are upheld. * Uses knowledge of products and systems to assist in improvements to operational efficiency and tour itineraries. * Develops and implements new internal processes, rules and procedures based on the needs of the business. * Manages information in all internal systems. * Assists with the maintenance of departmental databases using internal systems. * Prepares status updates or reports for the manager as appropriate. * Provides support on other projects and tasks as requested by department management. May be assigned responsibilities related to group management, pricing, or business analysis. **Qualifications:** * Ability to communicate clearly and effectively with internal staff and management. * Close attention to detail. * Extremely organized. * Keeps cool under pressure and ability to multi\-task. * Ability to solve problems and make business decisions confidently. * Capable of adhering to strict deadlines, and able to communicate urgency and inspire others to stay on track with any given deadline, project, or common goal. * Concern about how decisions impact customer experience and the bottom line. * General understanding of the student travel industry and/or the WorldStrides business model * Knowledge of world destinations, with some international travel experience preferred **Work Perks:** * Fun \& driven environment. * Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. * \+10% of gross salary as food stamps. * 1 paid volunteer day \& 25 PTO\* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. * Statutory Holidays by Mexican Federal Labor Law. * Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. * Flexible work schedule providing on\-site and hybrid opportunities. * Encouraged participation in our Employee Resource Groups and Diversity, Equity, \& Inclusion council. * Fitness opportunities. * Employee Assistance Program (EAP) * Paid statutory parental leave. *WorldStrides, a global organization, is committed to* *educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, J\-1, H\-1, H\-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J\-1 or F\-1 visas.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 10/hour

Indeed

PROJECT MANAGER

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for people who share our values and want to become part of a dynamic, committed, and innovative team. If you're seeking a new professional challenge, this is your opportunity. We'd love to meet you! ### **Open Position: Project Manager** **Location:** On-site in Mérida. **Contract Type:** Full-time **Department: Internal Control** ### **What are we looking for?** * Minimum of 3 to 5 years of experience managing projects. * Desired certifications: PMP, Scrum Master, Agile. * Experience with management tools: Microsoft Project, Jira, Trello, Asana, etc. ### **Main Responsibilities:** * Define project scope, objectives, and deliverables * Develop detailed work schedules and assign tasks * Supervise project execution ensuring compliance with quality, time, and cost requirements. * Lead, motivate, and coordinate the project team ### **What we offer:** Competitive salary Statutory benefits Additional Benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **How to apply?** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject: *"Vacancy \[Position Name] – \[Your full name]"* ### **We want to get to know you and learn what makes you unique!** Learn more about us: Home \- Macropay

C. 23 80, Col. México, México, 97125 Mérida, Yuc., Mexico

Negotiable Salary

Executive Personal Assistant64365701152387129

Indeed

Executive Personal Assistant

**Executive Personal Assistant to the CEO (Virtual \+ Occasional In\-Person, Mérida, MX)Reports to:** Amoya Shante, CEO \& Founder of the LOD Bestie Brand **Location:** Remote (Mexico City) with occasional travel to Mérida, MX **Position Overview** We’re looking for a highly organized, proactive, and detail\-oriented Executive Personal Assistant (EPA) to support the CEO of a multi–six\-figure manifestation and feminine empowerment brand. This role is ideal for someone who thrives in fast\-paced creative environments, loves both structure and aesthetics, and is passionate about helping women manifest their dream lives. You’ll serve as the CEO’s right hand… managing operations, communication, and project flow across our brand ecosystem: Gateway 21, The $ociety, and Diamond Queen Mastermind. Your goal is to protect the CEO’s time, elevate client experience, and ensure all moving parts of the business flow with ease and grace. **Key Responsibilities: Executive Support \& Operations** * Manage CEO’s calendar, schedule, and travel arrangements * Coordinate meetings, interviews, collaborations, and calls * Manage CEO’s inbox and social DMs… filtering, responding, and escalating as needed * Maintain confidentiality and professionalism at all times * Create and maintain SOPs (Standard Operating Procedures) for recurring tasks * Keep projects organized inside systems like Notion, Google Workspace, or Asana **Communication \& Client Experience** * Assist with client onboarding and offboarding for The $ociety and Diamond Queen Mastermind * Prepare and send digital welcome packets, gifts, or physical mailers * Track client milestones and ensure a seamless experience * Support community management (occasional engagement inside the membership portals or groups) * Draft or send client updates, reminders, and event details **Content, Marketing \& Launch Support** * Upload, format, and schedule social media posts and email newsletters * Repurpose existing content into reels, carousels, and short captions using Canva templates * Assist during launches (tracking applications, updating links, monitoring email automations) * Upload and organize recordings, worksheets, and resources inside GoldStar Pro * Create simple graphics or presentation slides for events and masterclasses **Offer \& Program Support** For Gateway 21: * Manage sign\-up links, onboarding, and customer support during launch cycles * Track new member sign\-ups and payments For The $ociety: * Manage backend operations… new member welcome flow, monthly content uploads, and call reminders * Support community engagement through updates and announcements For Diamond Queen Mastermind: * Track member progress, private call scheduling, and bonuses * Coordinate luxury retreat logistics (booking accommodations, welcome gifts, transportation, etc.) **In\-Person Support (When Traveling to Mérida)** * Assist with VIP events, photoshoots, or retreats (setup, décor, and logistics) * Capture behind\-the\-scenes content for marketing * Manage vendors, deliveries, and project errands * Help with content batching days or brand photoshoots **Desired Skills \& Qualities** * Exceptional communication and organization skills * Tech\-savvy (familiar with Canva, GoldStar Pro, Zoom, Google Workspace, Instagram, etc.) * Creative eye for design and brand alignment * Discretion, reliability, and emotional intelligence * Fluent in English (spoken and written); Spanish is a plus * Self\-starter with a “figure\-it\-out” attitude and willingness and eagerness to learn * Energetically aligned with personal development brand **Work Hours \& Structure** * Remote role, part\-time to start (approx. 20–25 hours/week, flexible) * Occasional in\-person work in Mérida (2–4 times per year for events or retreats) * Communication primarily via WhatsApp, and Zoom **The Mission** This isn’t just an assistant role it’s a chance to help expand a global movement of people manifesting abundance, love, and freedom. You’ll be a key part of the brand’s next evolution, helping the CEO stay in her highest creative flow while ensuring the empire runs like a dream. **COMPENSATION** The Assistant will receive: * Base Pay: $200 MXN per hour plus performance bonuses to start * Bonuses: Performance\-based bonuses during major launches at the CEO’s discretion * Travel: All travel, accommodations, and meals covered by the Company when traveling for work\-related purposes * Growth Opportunity: Compensation may increase based on performance, reliability, and the Company’s growth Payment will be made monthly via platform Remitly or Sofi on or before the 5th of each month. **HOURS \& AVAILABILITY** * Estimated 20–25 hours per week (Start at 5 hours a week but will quickly grow) * Flexible schedule, with required availability for key meetings, events, or launch periods * Communication through WhatsApp, Zoom, or other agreed\-upon platforms * Occasional in\-person work in Mérida, MX (approximately 2–4 trips per year) Job Type: Part\-time Pay: From $200\.00 per hour Expected hours: No less than 5 per week Language: * English (Required) Work Location: In person

México 261 407, Centro, 97000 Mérida, Yuc., Mexico

MXN 200/day

Accounts Payable Associate643655564166431210

Indeed

Accounts Payable Associate

**Company Introduction** ------------------------ WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service\-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. **Job description:** The position will report to the Accounts Payable Manager and may be responsible for vendor maintenance, generating payments or processing invoices received from multiple locations and vendors on a daily basis, reconciling vendor statements, responding to internal and external customer inquiries, resolving issues and working within a fast paced, deadline\-oriented environment. Provides financial, administrative and clerical support by ensuring payments are completed and expenses are controlled by receiving payments, processing, verifying and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner. **Responsibilities:** **Daily Tasks** * Review and compile payment requests received via Higher Ed/invoices: * Ensure each request includes the corresponding invoice. * Verify that invoice amounts match the Payment Request Template. * Confirm correct expense category assignment. * Check that each request includes the appropriate Trip ID. * Process manual bank payments (typically on Mondays, Wednesdays, and Thursdays; 2–3 times per week as needed). * Send payment confirmation emails on payment days. * Provide remittance details when requested. * Send ISA priorities approval emails: * Friday for Monday processing * Tuesday for Wednesday processing * Wednesday for Thursday processing **Weekly Tasks** * Process SG\&A \& COS check requests submitted via Higher Ed/invoices, including category assignment and submission via NetSuite. * Send COS Totals reports from CP when requested. * Create new vendor requests whenever a new vendor is needed, to ensure invoices can be uploaded to NetSuite by month\-end. **Monthly Tasks** * Monitor and control payments to ISA subsidiaries, ensuring invoices are not duplicated and match the intercompany balance * Upload invoice payments made during the month (twice a month). * Upload JE for ISA intercompany transfers. **Other tasks:** * Accurately reviews, processesand keys (or uploads) a large volume of invoices for multiple locations, to ensure timely and accurate This includes but is not limited to performing two\-way match to purchase orders, processing non\-po invoices and ensuring proper business unit and GL account coding, and/or appropriate approval has been obtained. * Process multi\-currency Accounts Payable transactions for the Company's International entities * Process employee T\&E reimbursement requests * Complies withaccounting and department policies, adapting to changes directed by AP Management, including system, policy and procedures. * Fields incoming questions and issues, andensures timely response and resolution. * Team player, work in a team environment helping as a backup to the other AP Associates when assistanceis needed in the day to day department functions * Develops and maintainsrelations with internal and external parties by providing excellent customer service. * Performs vendor statement reconciliations. * Supports month end processes. * Create and maintainvendor profiles and may be involved in annual 1099/1042 process * Special projects and other duties may be assigned * Reconcile processed work by verifying entries and comparing system reports to balances * Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries * Pay vendors by monitoring discount opportunities, verifying federal id numbers, schedulingand preparing checks, resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos, issuing stop\-payments or purchase order amendments * Pay employees by receiving and verifying expense reports for advances; preparing checks * Verify credit card charges/ accounts by reconciling monthly statements. * Provide accurateand effective document preparation and records management relative to the AP function in accordance with records retention policies and procedures * Protect organization's value by keeping information confidential * Update job knowledge by participatingin educational opportunities **Qualifications:** * High School Diploma or equivalent. * Three to five years of progressive A/P experience in an automated environment is preferred. * Relevant experience or equivalent combination of education and experience is also acceptable. * Proficiencywith MS Office Suite required (Excel and Word), Epicor or NetSuite AP system experience is a plus. * Knowledge and understanding of finance, accountingand financial controls required. **Work Perks:** * Fun \& driven environment. * Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. * \+10% of gross salary as food stamps. * 1 paid volunteer day \& 25 PTO\* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. * Statutory Holidays by Mexican Federal Labor Law. * Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. * Flexible work schedule providing on\-site and hybrid opportunities. * Encouraged participation in our Employee Resource Groups and Diversity, Equity, \& Inclusion council. * Fitness opportunities. * Employee Assistance Program (EAP) * Paid statutory parental leave. *WorldStrides, a global organization, is committed to* *educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, J\-1, H\-1, H\-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J\-1 or F\-1 visas.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Build Project Coordinator642800659700511211

Indeed

Build Project Coordinator

**Contract Role (Part\-Time, with potential to grow into Full\-Time)** EcoNidoMX is on a mission to redefine housing in Mexico with **modern, sustainable, and affordable steel homes**. We are builders, innovators, and community\-driven creators—and we’re still in our first chapter. This role is a chance to help write the story. We’re looking for a **greenfield builder of systems and structure**—someone who thrives in motion, loves a challenge, and gets a spark from bringing order to chaos. You will coordinate every moving piece of our **build projects**, ensuring materials, timelines, teams, and vendors are aligned so each home is delivered with excellence. If you’re a **Swiss Army knife of operations** who can organize, communicate, track, schedule, and proactively solve issues, then this role has your name on it. **Why You’ll Love Working With Us** * You get to **help build the machine**, not just run it * A **highly collaborative team** where your ideas matter * A **100% inclusive and supportive workspace** * The thrill of startup energy with very real community impact * A role that **grows as we grow**—with leadership pathways as we scale * Work that improves lives by making dignified housing possible **Your Core Mission** Keep our **construction projects moving on time, on budget, and in sync**. **What You’ll Own** * **Build Coordination \& Scheduling** Plan and maintain project timelines, schedule construction phases, coordinate calendars with builders, and ensure milestones are met * **Procurement \& Material Tracking** Confirm availability, delivery dates, and quantities of steel, finishes, fixtures, and supplies with vendors * **Construction Task Tracking** Maintain a clear build tracker (Notion, Sheets, Trello, etc.)—updating progress, dependencies, and delays in real time * **Vendor \& Supplier Follow\-Ups** Coordinate via WhatsApp, email, and calls to keep materials, quotes, and deliveries on schedule * **Deadline \& Accountability Management** Proactively flag risks, bottlenecks, or delays—and help re\-align the schedule fast * **Document Control** Organize blueprints, permits, invoices, contracts, site photos, and change orders in a clean digital system * **Meeting Prep \& Summary Notes** Prepare agendas, capture decisions, and assign action items from calls with architects, engineers, and builders **✅ This Role Is For Someone Who:** * Is **driven by structure, clarity, and momentum** * Loves being the person who “makes sure nothing falls through the cracks” * Communicates quickly and clearly * Thrives in environments with **movement, pressure, and purpose** * Enjoys creating order, systems, and repeatable processes * Wants to grow into a **full\-time Build Operations leader** as we scale **Role Details** * **Type:** Contract (Part\-Time to start) * **Focus:** Build project coordination (procurement, scheduling, tracking, vendor follow\-ups) * **Location:** Remote \+ optional onsite support (Yucatán) * **Growth Path:** Operations Manager → Build Operations Lead → Potential Chief of Staff (as company scales) **Salary** MXN $6,000–$17,000 per month. Based on experience and abilities. This position begins as part\-time, with the opportunity to grow into a full\-time role based on performance and company needs. **Ready to Build With Us?** If the idea of coordinating real homes, real teams, and real impact excites you—and you want to grow with a mission\-driven company—we’d love to meet you. Tipo de puesto: Tiempo completo, Medio tiempo Sueldo: $6,000\.00 \- $17,000\.00 al mes Lugar de trabajo: Empleo presencial

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 6,000-17,000/year

Project Controller-Mexico642421276318751212

Indeed

Project Controller-Mexico

Position Overview The Project Controller plays a key role in supporting project execution by ensuring effective planning, monitoring, and reporting across all phases of the project lifecycle. This role focuses on maintaining accurate schedules, monitoring progress, and providing timely project insights to support decision\-making. The Project Controller works closely with project managers, engineers, and other stakeholders to ensure projects are delivered on time, within scope, and in alignment with organizational goals. Key Responsibilities * **Planning and Scheduling** + Prepare and keep current schedules to provide visibility to project stakeholders. * **Monitoring and Reporting** + Participate and keep current project status reports, dashboards, or scorecards to provide visibility to project stakeholders. + Assign tasks to team members such as modeling, checking, detailing, erection views, RFIs, ECNs, client approvals, and revisions using Microsoft Planner. + Collect and document historical project schedule and performance data for future reference. + Monitor deadlines and ensure project milestones are completed on time. + Actively follow up on open items (Assignments, Revisions, BFAs, RFIs, ECNs, pending approvals) until closure. * **Team Communication and Collaboration** + Track progress across all project stages: modeling, checking, detailing, erection views, RFIs, ECNs, client approvals, and revisions. + Identify bottlenecks, delays, or workflow gaps and resolve or escalate them to project's team or stakeholders for timely resolution. + Conduct and document project coordination meetings. + Work closely with modelers, checkers, detailers, project support technicians and project managers to ensure smooth project execution and delivery. * **Continuous Improvement** Identify areas where the existing workflow processes may be optimized. + Qualifications * Bachelor's degree in engineering (such as Industrial, Civil, or related), Construction Management, Business, or a similar field. Equivalent practical experience or relevant training will also be considered. * Entry\-level candidates and recent graduates are encouraged to apply; however, prior experience in project control, planning, or scheduling is an asset. * Exposure to the construction, steel detailing, or engineering industry is an asset. * Proficiency in Microsoft Office tools. * Excellent English writing and communication abilities. Key Competencies * Strong knowledge of project scheduling and control methodologies. * Proficiency with project management software (e.g. MS Project, Planner, or equivalent). * Analytical skills to monitor performance and identify variances. * Strong organizational and time management skills. * Excellent communication and reporting abilities. * Ability to work collaboratively across teams and disciplines.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Indeed

Program Coordinator

**Company Introduction** ------------------------ WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service\-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. The Program Coordinator provides support to Sales, Account Management, and Operations teams by ensuring completeness and accuracy on all new opportunities. They serve as the primary operational support for developing itineraries, building pricings, finalizing proposals, and coordinating with colleagues in Land \& Air Operations, Visas, Health \& Safety, and Curriculum \& Academics teams. Goals center around growing sales and maximizing customer experience. **Key Responsibilities:** * Collaborates with Sales, Account Management, and Operations to optimize Program Development functions and ensure the appropriate processes, systems, and controls are in place to price and produce high\-evaluated, top\-quality custom programs with healthy margins and quick turnaround times. * Supports Sales and Account Management teams with itinerary changes, tour customizations, general destination/product information, answers to pricing and itinerary specifics, and special requests by using knowledge of world destinations and/or communicating with global Operations teams. * Acts as liaison between Production and Sales/Account Management teams, ensuring that internal business rules and product standards are upheld. Uses knowledge of products and systems to assist in improvements to operational efficiency and tour itineraries. * Reviews, develops, and audits tour requests, ensuring logistical feasibility and accuracy. * Communicates with clients via phone conversations (proposal walkthrough calls) and emails as requested by Sales and Account Management, while maintain excellent customer service and understanding of client needs. * Develops and implements new internal processes, rules and procedures based on the needs of the business. * Provides support on other projects and tasks as requested by management. May be assigned responsibilities related to program development, pricing, or program operations/management. * Prepares status updates or reports for manager as appropriate. **Qualifications:** * Previous experience in customer service, or sales preferred * Excellent verbal communication and listening skills * Comfortable speaking on the phone for extended periods * Basic computer proficiency and familiarity with Windows basics like Excel and Word, and preferably on CRM tools as well * Strong organizational skills and attention to detail **Work Perks** * Fun \& driven environment. * Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. * \+10% of gross salary as food stamps. * 1 paid volunteer day \& 25 PTO\* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. * Statutory Holidays by Mexican Federal Labor Law. * Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. * Flexible work schedule providing on\-site and hybrid opportunities. * Encouraged participation in our Employee Resource Groups and Diversity, Equity, \& Inclusion council. * Fitness opportunities. * Employee Assistance Program (EAP) * Paid statutory parental leave. *WorldStrides, a global organization, is committed to* *educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, J\-1, H\-1, H\-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J\-1 or F\-1 visas.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Indeed

Benefits associate

*Esta vacante viene de la bolsa de empleo Talenteca.com* ### **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán** **Benefits Specialist** **The Benefits Specialist** provides essential daily support to clients and employees via emails and phone calls. Coordinate daily benefits administrative processing such as qualifying life events, eligibility questions, ID card requests, coverage confirmations, and disability forms. Receive on\-call inquiries related to benefit billing/employee payroll deductions, Cobra \& retirement. Additionally, benefit\-related project assistance, database maintenance, and assistance during Open Enrollment will be required. Provide support to the team, following instructions from the supervisor and adhering to operational metrics and SLA (Service Level Agreements). **The main functions include, but are not limited to the following:** Provide daily support for the Benefits Administration team by actively monitoring and responding to employee inquiries via the departments Zoom phone queue. Prepare Open Enrollment (OE) workbooks and support the execution of all OE tasks and responsibilities as assigned. Respond to employee benefit\-related questions and concerns via email, cases, or task management systems. Process life insurance, Short\-Term Disability (STD), and Long\-Term Disability (LTD) claims, and assist with claims resolution, plan changes, and enrollment updates with benefit carriers. Ensure all employee benefit enrollments and payroll deductions are entered accurately and in a timely manner. Set up and maintain employee deductions and employer contributions within the payroll system to align with benefit elections. Resolve urgent payroll deduction discrepancies. Accurately process qualifying life events (QLEs) in accordance with plan guidelines and company policy. Perform audits of employee benefit deductions; calculate arrears for missed deductions as needed. Assist employees in resolving unpaid claims or issues related to master benefit plans. Communicate directly with insurance carriers to resolve plan\-specific questions and support issue resolution. Process manual benefit enrollments, updates, and terminations directly with carriers when necessary. Support clients with benefit administration processes, offering guidance and assistance to ensure smooth operations. Generate reports from Prism and respond to payroll or benefit\-related audit requests. Handle system updates, benefit enrollments, changes, and terminations. Access carrier portals for manual changes, updates, enrollment confirmations, and ID card requests. General knowledge in other benefits departments, Billing, Reconciliation, COBRA, and Retirement. Adhere to KPIs and other operational metrics required in the benefits department. Participate in special projects assigned by leadership in support of the Benefits Administration function. **Knowledge, Skills, and Abilities** Intermediate proficiency in Office tools. Costumer service skills. Organizational Skills, Teamwork, Frustration tolerance, Meticulous, Willingness to learn, Flexibility, Proactivity. Advance English Level (90% Reading, Writing, Conversational). **Education \& Experience** **Desirable**: Academic Background Professional degree related to Business administrative and/or Accounting Sciences. Accounting degree **Experience** 3 to 5 years of professional experience. Suggested: 2 years of experience in Benefits Administration. 2 to 5 years of experience in customer service /Client facing roles or administrative assistance. Suggested: IT experience / certifications. **Nivel de educación deseada:** Superior \- cursando **Nivel de experiencia deseada:** Nivel Medio **Función departamental:** Recursos humanos **Industria:** Administración Gubernamental, Pública **Habilidades:** * Inglés * Benefits *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=68c8302c5000003a0073f771\&source\=indeed*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary