





We are part of the Talent Attraction team at *Grupo Hotelero Habita*, and we cordially invite you to join our team for the opening of our next hotel located in **Colonia Centro, Mérida, Yucatán.** We are looking for candidates interested in the ***Night Auditor*** position. **Position Objective:** Efficiently carry out auditing and front desk operations, ensuring exceptional customer service. **Requirements:** \-Bachelor's degree in Administration, Tourism, or related field. \-Intermediate English proficiency. \-Minimum of 1 year of experience as a Front Desk Agent / Night Auditor. \-Required knowledge of the OPERA system. \-Full-time availability. **Job Responsibilities:** \-Review daily reservations and become familiar with potential VIPs and regular guests. \-Send pre\-arrival emails to guests (including information about weather, traffic, area details, and requirements for efficient check\-in). \-Prepare welcome letters for arriving guests. \-Record events and pending tasks in the logbook. \-Perform guest check\-in and check\-out procedures. \-Answer phone calls and emails professionally and courteously. \-Close extranet in the Siteminder and SynXis systems. \-Constantly use the switchboard. \-Run audit procedures in the OPERA system. \-Verify that all income recorded in the OPERA system matches charges made at the hotel, including point-of-sale and cash transactions. \-Ensure that service provided by the front desk staff meets high quality standards. **Competencies:** \-Efficiency \-Teamwork \-Attention to detail \-Customer orientation If you are interested in this vacancy, please apply through this platform or send your resume to the following contacts: \* reclutamiento@grupohabita.mx \* WhatsApp at 55 8537 3395 Employment type: Full-time, Indefinite term Salary: $12,000.00 \- $13,000.00 per month Benefits: * Dining services * Free uniforms Workplace: On-site


