Salary: $4,820.00 (MXN) per week Job Description: Job Posting: Bilingual Call Center Agents VERVENT, a leading company in the financial sector strategically located across from Parque Morelos, is seeking qualified professionals to join our team as Bilingual Call Center Agents with proven experience in call center operations. Positions and Campaigns Position: Bilingual Call Center Agent Required Experience: Minimum experience in call centers. Company Industry: Financial. Campaign Focus: Primarily Soft Collections (Friendly Collections). Expansion: We have recently added a new portfolio of financial services, complementing our current campaigns and offering opportunities for growth and task diversification. Work Schedules Currently, we operate under the following shift schedule; although schedules are subject to possible redefinition, FULL AVAILABILITY is required at this time: Monday through Saturday, with multiple shifts available (e.g., 8 AM–5 PM, 9 AM–6 PM, 10 AM–7 PM); Saturday work hours are only from 7 AM to 12 PM. Note: These schedules may change. Gross Weekly Salary: $4,820 (pre-tax). Incentives: Attractive monthly performance bonuses (in USD). Gender/Age: No restrictions. Languages: Conversational English. Structured conversational Spanish (NO Spanglish). Excellent diction is mandatory. Experience: Minimum 6 months in call center roles (recent experience within the current year). Availability: Full availability Monday through Saturday (assigned shifts determined by operational needs—not candidate preference). TECHNICAL SKILLS (PC SKILLS): Candidates must demonstrate proficiency navigating without reliance on the mouse: Switching between windows (Alt+Tab). Using text commands (Copy/Paste via keyboard). Basic file downloading and management. Typing speed: 20–25 words per minute. Required Documents: INE (Official ID), Birth Certificate, Proof of Address, CURP, Tax Status Certificate, NSS, Criminal Background Check. Education: Secondary school certificate, high school diploma/transcript, or GED. Employment Type: Full-time Salary: $4,820.00 per week Benefits: * Salary increases * Complimentary beverages * Savings plan * Discounts and preferential pricing * Company parking * Free parking * Employee referral program * Life insurance * On-site cafeteria * Discounted cafeteria service * Grocery vouchers Work Location: On-site employment