Job Summary: We are seeking a dynamic and proactive professional with a passion for technical support to provide user support and resolve tickets. Key Highlights: 1. Opportunity for graduates with no experience in technical support 2. Support for various platforms and computer equipment 3. Team-oriented work environment focused on objectives Gender: No preference · Education: Completed bachelor’s degree (not incomplete or in progress) in Computer Science, Systems Engineering, or related field · Experience: None required · Passion for technical support · Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) · Dynamic · Strong verbal communication skills and eagerness to learn · Languages: English at reading comprehension level · Required Competencies: · Teamwork · Problem solving · Excellent service attitude · Negotiation · Working under pressure · Goal-oriented work · Tolerance · Organized · Disciplined and responsible · Honesty · Punctuality · Effective communication · Proactive · Self-taught Responsibilities: · Providing end-user support and assistance · Ticket handling · Platform support: Windows 2000, XP, Vista, XP, 2003, and 2007 (other PC applications and equipment), UNIX, Linux · Office software support: Microsoft Office, OpenOffice, Internet Explorer, Chrome, Office 365 · Computer hardware and peripheral support · Computer equipment diagnostics · Mobile device diagnostics Work Location: \* Office Salary: \* Disclosed during interview Employment Type: Full-time, Indefinite-term contract Work Mode: On-site employment