Position Summary: Capital Humano Laguna is seeking an IT Systems Supervisor to ensure the operational continuity of the technological infrastructure and provide efficient support. Key Highlights: 1. IT Technical Team Supervision and Leadership 2. Comprehensive Management of Technological Infrastructure and Cybersecurity 3. Preventive and Corrective Maintenance and Incident Resolution **Capital Humano Laguna seeks an IT Systems Supervisor in Downtown \- Monclova, Coahuila de Zaragoza** ----------------------------------------------------------------------------------------------------- **Job Profile: IT Systems Supervisor** **Functional Competencies (Technical and Administrative):** * Knowledge of preventive and corrective maintenance of computer equipment * Hardware diagnosis and repair * Installation, configuration, and updating of operating systems * Administration and maintenance of networks * Configuration of network devices and connectivity * User, permission, and information security management * Installation and administration of enterprise software and licenses * Data backup and recovery * Basic cybersecurity knowledge * Technological infrastructure monitoring and incident resolution * Server management * Documentation of processes and technological assets **Soft Skills:** * Technical team leadership and supervision * Analytical thinking and problem-solving * Organization and time management * Effective communication with non-technical users * Service-oriented attitude * Proactivity and initiative **Main Responsibilities and Requirements:** * Supervise the proper operation of the company’s technological infrastructure. * Perform preventive and corrective maintenance on computer equipment. * Diagnose and resolve hardware and software failures. * Install, configure, and update operating systems and applications. * Administer internal networks, ensuring service connectivity and stability. * Configure and maintain network devices. * Manage access, users, and permissions in internal systems. * Implement information security and data protection measures. * Conduct periodic backups of critical information. * Provide technical support to internal company users. * Coordinate the technical support team and assign tasks. * Maintain control of equipment and technological asset inventory. * Document incidents, solutions, and systems department processes. **We Offer:** * Competitive salary * Statutory benefits * Excellent work environment * Working hours from Monday to Friday **Job Objectives:** Ensure the operational continuity of the company’s systems and technological infrastructure, guaranteeing the proper functioning of networks, equipment, and software. Deliver efficient user support, minimize downtime, and protect information through sound information security practices, thereby contributing to the achievement of organizational objectives. **Desired Education Level:** Higher Education \- Degree holder **Desired Experience Level:** Expert Level **Departmental Function:** Manufacturing / Operations **Industry:** Mining and Metals **Skills:** * Honest * Teamwork * Service-oriented attitude *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d3dbca430000270000743c\&source\=indeed*