Are you a proactive person with negotiation skills and a passion for challenges? Then this opportunity is for you! What you will do: \- Manage client portfolio \- Conduct follow-up and recovery of overdue payments (Over 90 days past due) \- Provide personalized service with a focus on solutions \- Assess payment capacity to initiate executive-commercial proceedings \- Meet monthly recovery targets What we are looking for: ✔ Experience in in-person collections (minimum 1 year) ✔ Ability to negotiate with different types of clients ✔ Clear communication, empathy, and results-oriented mindset ✔ Knowledge of Chilpancingo and surrounding areas ✔ Preferably own a car or motorcycle and/or know how to ride a motorcycle What we offer: * Base salary \+ commissions * Bonuses for meeting targets (8\-15% of recovered amount) * Continuous training and professional development * Excellent work environment * Statutory benefits \+ additional benefits Join a team that values your talent and helps you grow! ***At FORTALEZA A MI FUTURO, we make you STRONG!*** Job type: Full-time, Indefinite duration Salary: $8,400\.00 \- $15,000\.00 per month Benefits: * Salary increases * Option for indefinite contract * Life insurance * Company phone * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Education: * Completed high school (Desirable) Experience: * Collections management: 1 year (Desirable) Work location: On-site job