*This job posting comes from the Talenteca.com job board* ### **Job opening for the company BACK OFFICE DE CHIHUAHUA in Chihuahua, Chihuahua** ### **We are hiring! Intake Specialist in Chihuahua, Mexico** Do you have **customer service** experience and speak **English and Spanish**? This opportunity is for you! **Location:** Chihuahua, Mexico **Schedule:** Availability from Monday to Sunday (two consecutive days off, NON-rotating). Fixed shifts within the range **6:00 a.m. \- 10:00 p.m.** **Salary:** Competitive **Benefits:** * Monthly lunch sponsored by the client ️ * Evaluation at 6 months with a 2% to 3% salary increase (up to 5% annually) * Quarterly bonus of $50 USD for meeting performance metrics ### **Essential Requirements** ️ Experience: 1\+ year in **customer service** or **call center (BPO)** ️ Languages: **Bilingual (English and Spanish)** ️ Skills: * Attention to detail * Organization and multitasking * Proficiency with Microsoft Word, Outlook, DocuSign * Empathy and excellent customer service ### **Main Responsibilities** Answer calls professionally and empathetically Document and resolve inquiries Review customer emails and calls ️ Enter information into the system Coordinate appointments and communication with partner firms **Desired education level:** Basic **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Customer Service * BPO * English * Customer Support *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6914f0925e00003600008498\&source\=indeed*