*This job posting comes from the Talenteca.com job board* ### **Job opening at Yuma Capital Humano in Tlalpan, Mexico City** ### **Position Objective** Manage and optimize collections processes within the assigned area, ensuring comprehensive payment control, timely account follow-up, and efficient recovery of outstanding balances, aligned with objectives of control, service, and operational efficiency. ### **Main Responsibilities** * Conduct timely follow-up on policy collections, ensuring correct and timely application of payments. * Monitor and manage overdue accounts receivable, identifying risks and proposing corrective actions for recovery. * Coordinate with agents, internal departments, and end clients to resolve issues related to collections, clarifications, or reconciliations. * Generate periodic reports on progress, outstanding balances, and portfolio behavior, ensuring data accuracy. * Maintain up-to-date documentary control and record all collection-related transactions in the system. * Support initiatives aimed at continuous improvement, automation, and efficiency of the collections process. ### **Requirements** * Completed or incomplete undergraduate degree in economics, business administration, or related fields. * Experience in collections (preferably in insurance or financial sectors). * Proficiency in Excel and portfolio management tools. * Strong communication, analytical, and results-oriented skills. ### **Competencies** * Focus on control and operational efficiency * Organization and follow-up * Problem solving * Teamwork * Analytical ability and information management ### **Working Hours** Monday through Friday, 9:00 a.m. to 6:00 p.m. **Desired Education Level:** Bachelor’s degree or higher — completed **Desired Experience Level:** Expert level **Departmental Function:** Human Resources **Industry:** Insurance / Insurance Company **Skills:** * Policy issuance * Reinsurance, accounting * Claims and payments *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6937040a2d00004500fa7cf9&source=indeed*