We are looking for a **Technical Support Engineer** for **Seguritech Privada Capital Humano**, based in **Chihuahua, capital.** **Position Objective** **Main Responsibilities** * Maintain service levels by performing preventive and corrective maintenance on various technologies to comply with the technical annex of the project * Timely documentation of assigned tickets through the monitoring and control system, adhering to policies and processes. * Analyze failures reported by the client to ensure proper operation. **Professional Profile** **Education** * Engineering degree (in progress or completed), technical career. **Experience and Required Knowledge: Minimum 6 months** * Configuration of computing equipment * Telecommunications networks, link configuration, switches * Structured cabling * Electronics, low and medium voltage, neutrals and phases * Use of multimeter, physical grounding * Working at heights (18 meters), 60-meter towers * Desired knowledge in CCTV, DVR, IP cameras * Standard car handling **Competencies and Skills** * Clear communication and user orientation. * Technical analysis and diagnosis. * Accurate documentation and incident tracking. * Working under pressure and task prioritization. * Collaboration with multidisciplinary teams. * Focus on service and continuous improvement. **Position Conditions** * **License:** Standard driver's license. * **Location:** Onsite in Ciudad Juárez, Chihuahua. * **Schedule:** Monday to Friday from 8:30 to 18:00 h; Flexible schedule (may require covering shifts and/or on-call duties), Sundays (worked rest days, an additional day will be paid) **Additional Aspects** * Availability for mobility within the state. * Occasional work at heights. Employment type: Full-time Salary: $21,000.00 per month Workplace: Onsite employment