Description and details of the activities **Your Impact** In this role, you’ll work directly with clients to help them regain financial stability by providing expert advice and facilitating debt settlement. Your contributions will directly impact our clients' financial freedom while helping Equivity maintain its standing as a leader in the industry. **What You’ll Do:** * Manage inbound calls from high\-quality, pre\-screened leads * Prospecting and following up on past qualified leads * Assist clients with understanding their debt relief options and guide them through the settlement process * Maintain a high level of customer satisfaction by providing empathetic, clear, and accurate communication * Build and maintain a strong sales pipeline using CRM tools * Collaborate with the team to continuously improve strategies for client success and retention Experience and requirements **What We’re Looking For:** * Experience in debt settlement is preferred * Sales experience is a plus * Strong communication and negotiation skills * Ability to manage high\-volume calls and work effectively in a fast\-paced environment * Self\-motivated with a goal\-driven attitude * English 90% * Previous experience in phone sales or customer service is required **What We Offer:** * Salary: 18,000 \- 25,000 MXN pesos per month (gross salary) * **Commission Opportunity:** Earn up to **MX$20,000** in additional commissions starting in the 2nd month * Paid online English courses for language development. * Enjoyment of proportional vacation days! * Full\-time position * A progressive company culture where your ideas are valued Benefits * Benefits according to LFT **Number of vacancies** 1 **Area** Customer Service/Call Center/Telemarketing **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Education** High School **English** Spoken: Advanced, Written: Advanced **Travel availability** No