Chihuahua Sales - Outbound Job Listings

Indeed

Customer Service

Job Summary: Participate in corporate expansion, analyze operational data, develop business processes, and manage daily operations, including customer service and shipment coordination. Key Highlights: 1. Participate in corporate expansion plans and market analysis. 2. Consolidate and analyze operational data for executive decision-making. 3. Manage daily commercial operations and customer relationships. Description and Details of Activities * Participate in corporate expansion plans by providing strategic information and market analysis reports. * Consolidate and analyze operational data to support executive-level decision-making. * Assist in developing business processes and customer management standards, ensuring operational efficiency and regulatory compliance. * Coordinate with cross-functional teams to oversee execution and track business performance. * Manage and handle confidential operational information to ensure data security and confidentiality. * Responsible for daily commercial operations: Accurate entry of sales orders and system management. * Coordinate and manage shipments, and provide customers with relevant shipping documents and invoices. * Monitor accounts receivable and assist the finance department with collections. * Serve as the primary point of contact for customers and communicate with accounts to maintain positive relationships. Experience and Requirements * Completed Bachelor’s degree * Advanced English * Customer-facing experience * Experience handling documentation * Monitoring of daily operational performance * Management of invoice and document dispatch * Management of operational activities * Proficiency in Microsoft Office Benefits * Benefits in accordance with the Federal Labor Law (LFT) * Life insurance * Savings fund * Medical expense insurance * On-site medical services **Number of vacancies** 1 **Department** Customer Service/Call Center/Telemarketing **Contract type** Permanent **Work modality** On-site **Shift** Day shift **Working hours** Full-time **Working schedule** Full-time **Education** Professional degree **English** Spoken: Advanced, Written: Advanced **Willingness to travel** No

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Customer Service Representative (Night Shift)65158875401089121

Indeed

Customer Service Representative (Night Shift)

Summary: Join our team as a Customer Service Representative to provide solutions and support to American clients, ensuring exceptional service in a collaborative environment. Highlights: 1. Support American clients and provide solutions 2. Collaborative and supportive environment 3. Progressive company culture where your ideas are valued **Join Our Team as a Customer Service Representative (Night Shift) !** We believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment. **Your Impact** In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry. **What You’ll Do:*** You will have direct contact with American clients to support them and provide solutions. * Assist clients in resolving their immediate issues. * Answering incoming calls, paging on\-call doctors and technicians. * Accurately document messages and ensure they are delivered to the correct personnel on time. * Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference. * Use technological platforms to provide the best support. **What We’re Looking For:*** Passion for customer service. * Preferably with experience in a call center. * 90% proficiency in written and spoken English. * Familiarity with Microsoft Office suite. * Shift availability. **What We Offer:*** Shifts: 8:00 pm to 6:00 am \-Monday\-Friday (40 hours) and Friday\-Monday 8:00 pm to 7:00 am (33 hours). * $13,500 \- $17,000 pesos per month (base salary). * Weekly Bonuses and incentives based on performance (average based on history of $1,800 pesos per week). * Working from home (must have great Internet). * A progressive company culture where your ideas are valued We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Let’s achieve great things together!**Apply Now.** E04JI802n1q2408jl7s

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

$MXN 13,500-17,000/year

Representante de Servicio al Cliente (No es un centro de llamadas)65107846359939122

Indeed

Representante de Servicio al Cliente (No es un centro de llamadas)

**Responsabilidades:** * Brindar apoyo administrativo a los Gerentes Regionales de Ventas para optimizar y mejorar las operaciones en campo. * Preparar cotizaciones precisas y oportunas utilizando el sistema ERP de la empresa. * Mantener y actualizar los registros de clientes en el sistema CRM, garantizando la exactitud y completitud de los datos. * Colaborar estrechamente con los equipos de Ventas, Operaciones e Ingeniería para atender y cumplir con los requisitos de los clientes. * Seguimiento de cotizaciones y pedidos para asegurar una comunicación clara y oportuna con los clientes. **Requisitos:** * Licenciatura en Administración de Empresas, Mercadotecnia, Relaciones Comerciales o área afín. * 3–5 años de experiencia en un puesto similar. * Experiencia previa en la industria manufacturera. * Capacidad comprobada para utilizar sistemas ERP y CRM en la elaboración de cotizaciones y gestión de datos. * Visa estadounidense válida * **Bilingüe completo (inglés/español)** * Horario de trabajo: lunes a viernes, de 6:30 a. m. a 4:00 p. m. Tipo de puesto: Tiempo completo Lugar de trabajo: Empleo presencial

C. Aeromoza s/n, Jardines del Aeropuerto, 32695 Juárez, Chih., Mexico

Indeed

Call Center Agent

If you have experience in Customer Service and are looking for a professional growth in the sales area, this opportunity is for you: **Responsibilities:** * Provide administrative support to Regional Sales Managers to streamline and enhance field operations. * Prepare accurate and timely quotations using the company’s ERP system. * Maintain and update customer records in the CRM system, ensuring data accuracy and completeness. * Collaborate closely with Sales, Operations, and Engineering teams to address and fulfill customer requirements. * Follow up on quotations and orders to ensure clear and timely communication with clients. **Requirements:** * Bachelor's degree in Business Administration, Marketing, Commercial Relations, or a related field. * 3 years of experience in Customer Service * 2 years of experience in a similar role (desirable) * Proficient in using ERP and CRM systems for quoting and data management. * **US Valid Visa** * **Fully Bilingual (English/Spanish)** Job Type: Full\-time Pay: $1\.00 \- $2\.00 per month Application Question(s): * What is your level of English? Spoken and written * What is your salary expectation? Education: * Bachelor's (Preferred) Experience: * Customer Service: 3 years (Preferred) License/Certification: * US Visa (Preferred) Work Location: In person

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

$MXN 1-2/hour

Technical Support Agent 2 Hybrid64850067411970124

Indeed

Technical Support Agent 2 Hybrid

**Join DATAMARK, as a Technical Support Agent!** Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary responsibilities will include troubleshooting software and hardware issues, guiding users through step\-by\-step solutions, and documenting technical processes. You will play a key role in maintaining high customer satisfaction by providing clear communication and effective problem resolution. **Key Responsibilities:** * Troubleshoot and resolve technical issues related to software, hardware, and networking. * Respond to customer inquiries via phone, email, and chat with professionalism and empathy. * Guide users through the installation and configuration of software or hardware solutions. * Document ongoing issues and resolutions in our ticketing system to track progress. * Work collaboratively with other team members to share insights and solutions. * Stay updated on the latest technology trends and product information. If you're ready to leverage your technical skills and contribute to a dynamic team, we encourage you to apply! **Requirements** * Associates degree in Computer Science or related discipline with computer classes. Equivalent experience may be considered in lieu of formal education. * Minimum of two (2\) year of programming experience in and strong knowledge of one or more of the following technologies: SQL Database, Read system log files, PHP, Sharepoint. * Demonstrated analytical skills with the ability to problem\-solve with customers by listening, understanding and responding to the needs of the customer. * Knowledgeable about Help Desk activities, including define, implement and monitor escalation process. * Customer relationship skills in a call center environment and the ability to collaborate with all business units. * Strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals. * Effective verbal and written communication skills with the ability to listen and communicate with technical and non\-technical clients. * Bilingual (Spanish/English C1\). **Benefits** * All legal benefits * Life Insurance * Savings fund * Paid Training

Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico

Indeed

General Nurse

Every adventure begins with an intelligent choice. Working with us means choosing to join competent teams focused on delivering comprehensive health services designed to meet the needs of our business partners and exceed their expectations. For two consecutive years, we have been ranked among **TOP COMPANIES** for our outstanding work environment and our commitment to fostering a diverse and inclusive workplace. Our core values—Honesty, Commitment, Respect, and Loyalty—define our corporate DNA. We comprehensively develop and train all our employees to enhance their performance and foster a strong sense of belonging. We are seeking our new **ADMINISTRATIVE NURSE** to conduct hospital visits. **What skills and experience do you need?** * Bachelor’s degree in Nursing, with official degree and professional license (MANDATORY) * Experience in patient monitoring and control tower operations * Flexible availability, service-oriented attitude, and ability to handle emergencies **What will you do?** * Conduct introductory meetings with physicians to present yourself and agree upon scheduled visit days * Validate with the physician the checklist items to be included in the patient file * Inform patients about the support they will receive from you and the communication protocol with the Call Center team * Obtain patient signatures on the Privacy Notice * Review daily schedules to ensure compliance * Deliver the patient file to both the physician and the patient via encrypted USB drive * Submit biweekly status reports for each patient * Maintain a patient follow-up log * Provide feedback to the process coordinator * Submit EA reports within the timeframe established by GSK Pharmacovigilance **What do we offer and why should you join us?** * Compensation: Paid per hour of visit * Service provider arrangement * Work tools provided **What schedule will you follow?** Flexible schedule / Schedule based on pre-arranged appointments. **Where will you work?** Av. Vicente Guerrero 8560, Las Quintas, 32424 Juárez, Chihuahua.

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Bilingual Customer Service Agent64525336995586126

Indeed

Bilingual Customer Service Agent

* Bilingual at least 75% (reading, writing and speaking) * MEDICAL KNOWLEDGE * Excellent customer service * Letter of employment recommendation * Work under pressure * Basic computer knowledge * Keyboarding skills * Punctuality * Letter of recommendation * Flexible schedule availability * No transportation issues * Good attitude Job Type: Full\-time Pay: From $21,900\.00 per month Application Question(s): * Do you have a letter of recommendation from your current/previous job? Experience: * Call Center: 1 year (Required) Language: * English (Required) Work Location: In person

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

$MXN 21,900/year

Indeed

HR ADMIN COORDINATOR

**Position Summary:** Responsible for assigning, delegating and monitoring the day\-to\-day work of Recruiting Operations Coordinators, Screeners, and Administrative Specialists. Makes sure the team delivers Recruitment support and Customer service in an efficient and profitable manner; increasing Candidate satisfaction, decreasing time to hire, and improving the overall recruitment process for the AutoZone Stores. Keeps track of segment performance and builds relationship with stakeholders to understand and meet service requirements and maintain the staff informed about upcoming changes. Meets with other business units to resolve recurring issues. Responsible for assessing training requirements of staff and coordinating skills growth and training opportunities. Assist with budgeting, purchasing, and managing vendors. **Job Responsibilities\- Other duties may be assigned:** * 25% Analyzes statistics and other data to determine the level of Recruitment Support and Customer service the organization is providing * 20% Provides Team Leaders with performance feedback, advise, mentoring and coaching about them and their teams * 15% Monitors Candidate \- Agent interactions to ensure that candidate experience expectations are being met. Leads project sessions to create, improve or modify workflow to meet Candidate and Field needs * 15% Meets with staff members to discuss performance and possible improvements to Candidate Experience * 15% Communicates with stakeholders (e\-mails, presentations, phone calls, meetings) to understand service requirements and upcoming changes to the programs supported * 10% Administrative functions such as career tracking and growth, writing performance evaluations, time tracking, project management paperwork and interviewing **Skills and Requirements:** * Level of formal education : A Bachelor's degree (BA, BS) or equivalent * Area of study : Business Administration, Computer Science * Years of experience : 5\-7 years * Type of experience : Recruitment, Customer Service, Management, Call Center knowledge * Special certifications or technical skills : Proficient Oral and Written Communication, Customer Service, Coaching, Customer/Client Focus, Leadership, Performance Management, Problem Solving/Analysis, Bilingual, Advanced Computer Software, Teamwork * Other/preferred: Financial studies, Management certification, Contact Center certification

Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico

Trainer - Contact Center64520889467395128

Indeed

Trainer - Contact Center

DATAMARK, Inc. is looking for an enthusiastic and experienced Trainer for our Contact Center. In this pivotal role, you will be responsible for developing, implementing, and overseeing training programs tailored for our contact center representatives. Your goal will be to enhance the skills of the team, ensuring that they provide exceptional customer service while meeting organizational standards. As a Trainer, you will assess training needs, create engaging training materials, deliver effective training sessions, and evaluate training outcomes. You will collaborate closely with supervisors and management to identify areas for improvement and adjust training strategies accordingly. The ideal candidate will have a passion for education and a strong understanding of call center operations. ### **Responsibilities** * Develop and implement training programs for contact center representatives. * Conduct training sessions, workshops, and one\-on\-one coaching sessions. * Assess training needs and adapt programs to meet changing requirements. * Create and maintain training materials, manuals, and other educational resources. * Evaluate the effectiveness of training programs and make necessary adjustments. * Collaborate with team leaders to ensure training aligns with operational goals. * Prepares periodic, standardized reports and analyzes development and training needs. * Tests trainees to measure progress and to evaluate the effectiveness of training. * Stay updated on industry trends and best practices in contact center training. **Requirements** * High School diploma or equivalent, Bachelor’s degree in Business or related field preferred. * At least 3 years of experience in customer support, client services, or related field. * Strong understanding of contact center operations and key performance indicators. * Excellent presentation and communication skills. * Ability to engage and motivate trainees. * Proficiency in Microsoft Office, training software, and learning management systems. * Strong organizational skills and attention to detail. * Ability to adapt training techniques to accommodate various learning styles. * Experience with performance evaluation and feedback processes. **Benefits** * Todas las prestaciones de ley * Cafeteria * Pago semanal * Capacitacion pagada

Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico

Indeed

Intake Specialist

*This job posting comes from the Talenteca.com job board* ### **Job opening for the company BACK OFFICE DE CHIHUAHUA at Avenida Universidad - Chihuahua, Chihuahua** We're excited to share an incredible opportunity to be part of a team that values collaboration, growth, and innovation. Here, your ideas matter, your skills shine, and your career can thrive. If you're looking for a place where you can make an impact and work alongside passionate professionals, this is it! Intake Specialist for a U.S. Legal firm (On Site) Job Description: * Answer calls with professionalism and empathy * Document and resolve inquiries * Provide excellent client service * Pay close attention to detail * Retain and document client/provider info 8 hours + 1 hour lunch. Availability from 6:00 am to 10:00 pm (the schedule will be given within this time frame) (Two consecutive days off selected by the operation) Days off can be Fri-Sat // Sat-Sun // Sun-Mon. NO ROTATING; once the schedule is assigned, it is fixed. MUST HAVE: Experience: 1+ year in customer service or call centers (BPO) Languages: Bilingual (English & Spanish) Job Description: Answer calls with professionalism and empathy Document and resolve inquiries Provide excellent client service Pay close attention to detail Retain and document client/provider info Monthly Gross salary: 19,850 mxn + Mexican legal benefits Apply here! **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Legal Services / Laws and Law **Skills:** * customer service * call center (bpo) * advanced english level *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69162a7d3800002e00a4b8f8&source=indeed*

Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico

$MXN 19,850/year

Agente de Suporte Tecnico Bilingue643865386288671210

Indeed

Agente de Suporte Tecnico Bilingue

**Join DATAMARK, as a Technical Support Agent!** Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary responsibilities will include troubleshooting software and hardware issues, guiding users through step\-by\-step solutions, and documenting technical processes. You will play a key role in maintaining high customer satisfaction by providing clear communication and effective problem resolution. **Key Responsibilities:** * Troubleshoot and resolve technical issues related to software, hardware, and networking. * Respond to customer inquiries via phone, email, and chat with professionalism and empathy. * Guide users through the installation and configuration of software or hardware solutions. * Document ongoing issues and resolutions in our ticketing system to track progress. * Work collaboratively with other team members to share insights and solutions. * Stay updated on the latest technology trends and product information. If you're ready to leverage your technical skills and contribute to a dynamic team, we encourage you to apply! **Requirements** * Associates degree in Computer Science or related discipline with computer classes. Equivalent experience may be considered in lieu of formal education. * Minimum of two (2\) year of programming experience in and strong knowledge of one or more of the following technologies: SQL Database, Read system log files, PHP, Sharepoint. * Demonstrated analytical skills with the ability to problem\-solve with customers by listening, understanding and responding to the needs of the customer. * Knowledgeable about Help Desk activities, including define, implement and monitor escalation process. * Customer relationship skills in a call center environment and the ability to collaborate with all business units. * Strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals. * Effective verbal and written communication skills with the ability to listen and communicate with technical and non\-technical clients. * Bilingual (Spanish/English C1\). **Benefits** * All legal benefits * Life Insurance * Savings fund * Paid Training

Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico