Plan, direct and coordinate quality assurance system for Juarez manufacturing plant. Develop, implement, and manage quality control processes, methods and procedures leading to achievement of quality objectives. **Job Requirements** * Lead quality and plant team to achieve aggressive plant quality goals such as Customer Complaints and COPQ (cost of poor quality) * Responsible for all aspects of quality at manufacturing plant * Establish and/or implement departmental/corporate policies, goals, objectives and procedures * Daily monitoring of customer complaints * Tracking and managing customer complaints through closure * Lead, manage, and motivate employees engaged in quality activities * Monitor performance of quality control systems to ensure effectiveness and efficiency * Develop, manage and change quality control systems as needs dictate to deliver performance results * Develop and manage internal and external quality performance data * Use data driven decisions for continuous improvement * Understands and directs employees on PPAP submission process * Plant lead for ISO9001 certification * Quick and efficient containment of quality spills * Ability to effectively communicate and negotiate with customers * Prepare and report out on quality metrics to plant and corporate staff * Communicate quality control information to all relevant organizational departments * Develop, implement, and manage first/last piece inspections, audits, and safe launch processes and data * Direct the tracking of defects, test results or other quality control data * Devise methods, processes, procedures to increase efficiency * Direct plant inspection activities * Performs other related duties as assigned * Promote and advocate a safe work environment **What your background should look like** Qualifications: * Min. 10 year experience with Bachelor’s. * 1\-3 or more years Quality Management experience in a manufacturing environment required * Record of proven results improving plant level quality metrics related to PPM and cost * Knowledge of injection molding and metal products desired * Working knowledge of Process Flow, FMEA, Control Plan, MSA, GR\&R, LPA * Expert in problem solving tools such as 8D, PPSR, 5 why, trend, pareto charting, data analysis * Six sigma green belt/black belt desired * Working knowledge of cost of poor quality * Proficient computer skills \- Microsoft, SAP * Ability to respond to changes in the work environment * Commitment to company values * Ownership of plant quality, passion for job, sense of urgency in reaching objectives * Language: Spanish, must be able to efficiently communicate in English. * Bachelor of Science in Quality or Engineering preferred. **Competencies** SET : Strategy, Execution, Talent (for managers) **Job Locations:** JUAREZ CHIHUAHUA, Chihuahua 32599 Mexico **Travel Required:** 10% to 25% **Requisition ID:** 144592 **Workplace Type:****External Careers Page:** Quality