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Opening and closing of invoices, departmental reports and charts, and performance metrics.\nResponsibilities:\n* Prepares import and export invoices.\n* Maintains control over the filing of customs entries and official documents.\n* Opens weekly preliminary customs entries.\n* Generates documents required for container import clearance.\n* Tracks imports through clearance and delivery to the plant.\n* Reports transportation expenses.\n* Reviews consolidated customs entries.\n* Corrects, validates, and pays consolidated customs entries.\n* Processes definitive importation of MRO materials when required.\n* Enters new materials into the system.\n* Controls entries, references, shipment numbers, and security seals in export/import operations.\n\n\nQualifications:\n* Completed bachelor’s degree, preferably in International Trade or a related field.\n* 1–3 years of experience.\n* English proficiency: 80%.\n* Excel.\n* Customs systems: SAP, OPTIMA, PLM.\n* Microsoft Office.\n\n **WHO WE ARE**\nShure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. 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We are seeking a skilled Customs Specialist who excels in import/export operations. 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services**. \nSince 1988, we have grown based on our **values of commitment, integrity, and teamwork**, establishing ourselves as a **strategic partner for national and international companies**.\n\n**What are we looking for?**\n\nIf you are passionate about international trade, enjoy client interaction, and are seeking a company where you can **learn, grow, and develop professionally**, this opportunity is for you!\n\nInterest in professional development in the following area: Account Executive\n\n**Requirements:**\n\n* High school diploma or Bachelor’s degree in International Trade, Customs Law, International Business, or related field\n* Proactivity, organization, and willingness to learn\n\n**Required Experience:**\n\n* No experience or minimal experience accepted.\n* Desired experience in Customs Law\n* Experience in **logistics, international trade, transportation, or customs services companies** will be valued.\n\n**Main Responsibilities:**\n\n* Customs entry data entry\n* Customs entry validation\n* File preparation\n\n**What we offer:**\n\n* **Job stability** in a solid and growing company.\n* **Constant training**\n* **Benefits exceeding legal requirements:**\n* Christmas bonus\n* Grocery vouchers (10%)\n* Paid vacations and vacation premium\n* Attendance and punctuality bonuses (10%)\n* Life and funeral expense insurance\n* IMSS, Infonavit, and Afore\n* **Dynamic, collaborative work environment with real development opportunities.**\n\n· **Work environment:** remote/hybrid, flexible schedule\n\n**At DICEX, we believe in young talent and individuals with a vision for the future.**\n\nWe encourage you to grow, take on new challenges, and become part of a **stable, human, and committed company** focused on its people's development.\n\n**Interested in joining our team?**\n\nSend your CV to: reclutamiento.norte@dicex.com / sheila.dominguez@dicex.com \nContact: Felicitas Salinas Tel. 867 770 89 00 Ext. 4021/ 4047\n\n**DICEX: 35 years connecting businesses, people, and opportunities.**\n\n**Join the best team!**\n\nType of position: Full-time\n\nBenefits:\n\n* Life insurance\n* Grocery vouchers\n\nWork location: On-site employment","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764389874000","seoName":"account-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-import-export-customs/account-executive-6456190397709012/","localIds":"121","cateId":null,"tid":null,"logParams":{"tid":"80f6f035-99e3-453a-9353-0fa4de120aee","sid":"91ddbe47-7082-4b85-847a-336af1a5b15c"},"attrParams":{"summary":null,"highLight":["Job stability in a solid company","Ongoing training and professional development","Dynamic environment with real growth 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program.\n\n***Requirements:***\n\n* Must be a student in: **International Trade, Customs Administration, International Relations and Business, or related fields.**\n* Must have availability to complete a minimum stay of **11 months (finish coursework and internship period until 2027\\)**\n* Must have knowledge in: **International Trade Regulations, International Trade Documentation, and MS Office.**\n* Intermediate English level **B1**\n\n***Responsibilities:*** \n\n* Labeling, identification, and registration of machinery and equipment.\n* Updating layouts and maintaining physical and digital documentation related to equipment.\n* Tracking the control of machinery entries and exits, ensuring compliance with International Trade requirements (IMMEX, IVA, IEPS)\n\n**Benefits**:\n\n* Monthly stipend of **$10,000**\n* Completion of professional internship requirement\n* Accident insurance\n* Medical, psychological, and nutritional assistance\n* Parking access\n\n***Work Mode***: 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Robert Bosch \\#1150 \\| Parque Industrial Río Bravo \\| C.P. 32557 \\| Ciudad Juárez, Chih \\| MEXICO?\n* Do you have any knowledge or experience with PowerBI and/or Microsoft Project?\n\nWork Location: On-site job","price":"MXN 7,000-10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764219558000","seoName":"customs-trainee","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-import-export-customs/customs-trainee-6453385108301012/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"d2d929cb-c35f-40fd-8d37-83dad06acc9a","sid":"91ddbe47-7082-4b85-847a-336af1a5b15c"},"attrParams":{"summary":null,"highLight":["Customs Intern at Bosch","On-site work in Ciudad Juárez","Support with $10,000 monthly"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Juárez,Chihuahua","unit":null}]},"addDate":1764170711586,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Av de la Raza 520, Partido Escobedo, 32330 Juárez, Chih., Mexico","infoId":"6452675737408112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customs Documentation","content":"Job Description:\n\n**Join AVANZA Loop, the driving force of foreign trade in Mexico and the United States!**\n\n**We are a Mexican company with presence in 6 cities and a team of over 200 professionals committed to excellence. At AVANZA Loop, integrity is the pillar that drives our daily growth and success.**\n\n**Currently, we are looking for a passionate and dedicated CUSTOMS DOCUMENTATION SPECIALIST to become part of our great team. Do you want to grow professionally in a dynamic environment with real opportunities? This is your chance!**\n\n**Don't hesitate, AVANZA Loop is waiting for you to grow together.**\n\n**Responsibilities**\n\nEnter customs entries into the Traffic system\n\nCompile client files\n\nObtain complementary services for operations such as transportation, handling, etc.\n\nValidate, review (pre-classification of customs entries), and pay customs entries in the Customs system (when required)\n\nAssemble customs entries\n\nPrepare reports\n\nCollaborate and comply with management strategies\n\nSupport managerial reporting, analysis, actions, improvements, and communication of staff performance\n\nCompliance with OEA/ISO/CTPAT regulations\n\n**Profile** \nBachelor's degree in Commerce, International Relations, or related field\n\nIdeal experience of 1 year in a similar role\n\nAvailability to rotate Saturdays (one per month)\n\nJob type: Full-time\n\nSalary: $15,000.00 - $16,283.97 per month\n\nWork location: On-site","price":"MXN 15,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764115291000","seoName":"customs-documenter","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-import-export-customs/customs-documenter-6452675737408112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"91fa5a64-4707-465d-a795-8ff915ec68af","sid":"91ddbe47-7082-4b85-847a-336af1a5b15c"},"attrParams":{"summary":null,"highLight":["Customs Documentation role","Experience in similar roles required","Full-time position with competitive salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Juárez,Chihuahua","unit":null}]},"addDate":1764115291984,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico","infoId":"6452532044838512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Trade Compliance Analyst I","content":"As a Trade Compliance Analyst I here at Honeywell, you will ensure compliance with international trade regulations, manage import/export documentation, conduct audits, and support stakeholders on trade compliance matters. You will report directly to our Sr Trade Compliance Supervisor and you’ll work out of our Cd. Juarez Chihuahua location on a On\\-site work schedule.\n\n\nAs a Trade Compliance Analyst I here at Honeywell, you will play a crucial role in ensuring compliance with international trade regulations. Your responsibilities will include managing import and export documentation, conducting internal audits, and providing support to internal stakeholders on trade compliance matters. By developing and implementing trade compliance policies and procedures, you will help minimize risks and avoid penalties related to import and export violations.\n\n\nIn this role, you will impact Honeywell's ability to navigate international trade regulations, maintain compliance, and facilitate the seamless movement of goods across borders. Join us in shaping the future of trade compliance and making a difference in the world.\n\n\n \n* Prepare customs clearance documentation using information from warehouse and logistics areas.\n* Analyze each shipment to determine the appropriate customs regime.\n* Review and process foreign trade operations, including invoices, proformas, and related documents.\n* Maintain daily logs of operations and assigned customs entries (pedimentos).\n* Provide agents with required documentation (invoices, certificates of origin, automatic notices, etc.) for pedimento preparation.\n* Manage customs entry payments and ensure timely submission of documentation for scheduled clearance.\n* Verify compliance with legal requirements to avoid administrative fines, embargoes, or retentions, and support supervisors with special reports or assignments.\n\n \n**YOU MUST HAVE**\n\n* 2\\+ years of experience in trade compliance, preferably in a multinational company\n* Strong knowledge of import and export regulations, including customs laws, export controls, and sanctions\n* Experience in managing trade compliance programs, including classification, licensing, and compliance audits\n* Excellent analytical and problem\\-solving skills, with the ability to interpret complex regulations and provide practical solutions\n\n**WE VALUE**\n\n* Bachelor's degree in International Business, Law, or related field\n* Attention to detail and strong organizational skills to ensure accurate and timely compliance\n* Ability to work independently and in a team, collaborating with cross\\-functional teams to achieve common goals\n* Strong interpersonal and communication skills to build relationships and effectively communicate trade compliance requirements\n* Ability to adapt to changing regulations and requirements, staying updated with industry trends and best practices\n\n\\#LI\\-Onsite\n\n\n \nHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764104066000","seoName":"trade-compliance-analyst-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-import-export-customs/trade-compliance-analyst-i-6452532044838512/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"c6a4f86f-26db-4215-91fc-52eef19922e8","sid":"91ddbe47-7082-4b85-847a-336af1a5b15c"},"attrParams":{"summary":null,"highLight":["Ensure compliance with international trade regulations","Manage import/export documentation and audits","Support stakeholders on compliance matters"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Juárez,Chihuahua","unit":null}]},"addDate":1764104066002,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico","infoId":"6452532046477112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customs Analyst","content":"**Lear For You**\n\n \n\n\nWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.**\n\n \n\n\nWe are your path to a better career, a better future, and a better you.\n\n \n\n\nOur teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.\n\n \n\n\nOur teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.\n\n \n\n\nAre you ready for a better career? A better future?\n\n \n\n\n**We're Lear For You.**\n\n \n\n\n**Job Title: Customs Analyst**\n\n \n\n**Lear Corporation\\- Juarez, MEX Corp Office – Ciudad Juarez, Chihuahua**\n\n \n\n\n\nLear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world\\-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.\n\n\n\nWe are in position to offer a great job opportunity to work as Customs Analyst, based in **Ciudad Juarez, Chihuahua.**\n\n**Your tasks will be:**\n\n\n* Administer and provide support for MRP systems (MFG PRO, AS400, SAP, BPCS), including roll\\-up processes for manufacturing plants.\n* Manage customs systems, ensuring accurate maintenance of parts, cost updates, country of origin, and supplier data.\n* Support daily customs operations, including virtual transactions and issuance of transfer notices.\n* Monitor plant Pre\\-Audits and review scheduled parts prior to shipment.\n* Update service parts reports that are not automatically generated through interfaces.\n* Knowledge of customs systems such as Prisma, Bastera, or 2TS.\n* General understanding of Annex 22 (Mexican customs regulations).\n* Problem\\-solving skills and ability to resolve operational issues promptly.\n* Customer service orientation with strong communication skills.\n\n\n**To Be Successful In This Role You Must Have**\n\n\n* Bachelor’s degree in international trade, Customs management or any related field.\n* 3\\+ years of experience in customs areas.\n* Problem solving skills\n* Intermediate English level\n\n\n*Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.*\n\n \n\n\n*Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation*\n\n \n\n\n\n\\#LI\\-DNI\n\n \n\n\n*Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.*\n\n \n\n\n*Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764104066000","seoName":"customs-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-import-export-customs/customs-analyst-6452532046477112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"69d048ea-c86d-4c37-b59d-9061430768b8","sid":"91ddbe47-7082-4b85-847a-336af1a5b15c"},"attrParams":{"summary":null,"highLight":["Administer MRP systems","Manage customs data","Support daily customs operations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Juárez,Chihuahua","unit":null}]},"addDate":1764104066131,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Del Mar 7324, Fuentes del Valle, 32500 Juárez, Chih., Mexico","infoId":"6452479165798512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Traffic Coordinator","content":"Cd. 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Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com\n\n**Job Function:**\n\nRegulatory Affairs Group**Job Sub Function:**\n\nRegulatory Affairs**Job Category:**\n\n\nProfessional**All Job Posting Locations:**\n\n\nCiudad Juarez, Chihuahua, Mexico**Job Description:**\n\n**About MedTech**\n\n\nFueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.\n\n\nYour unique talents will help patients on their journey to wellness. 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Ensures compliance with Environmental Management System (EMS) responsibilities. 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Support import and export operations (documentation, operation status, material delivery at plant).\n\nData entry of import and export operations into Anexo 24 and 30\\.\n\nSupport inventory management for consumables and finished goods.\n\nImplement process improvements within the department.\n\nOrganize ISO 9001 documentation.\n\nPreventive audits of foreign trade documentation (import and export).\n\nSupport monitoring of import\\-export KPIs (OTD).\n\nSupervise shipping assistant activities.\n\nPerform any other duties assigned by the import\\-export supervisor.\n\nParticipate in safety, hygiene, and environmental training, actively comply with the company's policies and practices in these areas, and maintain a clean and safe work environment.\n\nRequirements:\n\nJob Type: Full\\-time\n\nPay: $11,227\\.23 \\- $25,793\\.56 per month\n\nWork Location: In person","price":"MXN 11,227-25,793/year","unit":"per 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positions Integer for long\\-term success.\n\n\nAt Integer, our values are embedded in everything we do.\n\n**Customer**\n\nWe focus on our customers’ success\n\n**Innovation**\n\nWe create better solutions\n\n**Collaboration**\n\nWe create success together\n\n**Inclusion**\n\nWe always interact with others respectfully\n\n**Candor**\n\nWe are open and honest with one another\n\n**Integrity**\n\nWe do the right things and do things right\n\n\n**Reports To:**\n\n\nDirector, Operations\n\n**Location:**\n\n\nVaries\n\n**Career Band Level:**\n\n\nM3\n\n**Family:**\n\n\nCustomer Success\n\n**FLSA Status:**\n\n\nExempt\n\n**Discipline:**\n\n\nOperations\n\n**Date Revised:**\n\n\n04\\.01\\.25\n\n**Who we are:**\n\n\nInteger is a global organization providing innovative, high\\-quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide. Our two major business lines are as a Medical Device Outsourcer (including the businesses of Cardiac \\& Vascular, Cardiac Rhythm Management \\& Neuromodulation, and Power Solutions) and a provider of high\\-end, niche batteries. We are guided by our six values, including Customer, Innovation, Collaboration, Inclusion, Candor, and Integrity. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.\n\n**What you will do in this role:**\n\n\nThe Sr. Customer Operations Manager provides leadership to manager, supervisors, and professional staff within the Customer Operations function and is accountable for the performance and results of the Customer Operations Specialist team. This role sets the strategic direction, develops business plans, identifies priorities, and allocates resources to deliver exceptional service and drive operational excellence. Decisions in this role are guided by broader business, functional, and site strategies.\n\n\nThis position plays a key role in advocating for the customer, working closely with Operations, Planning, Engineering, Quality, and Sales to deliver innovative solutions that meet our customers’ needs with speed, accuracy, and exceptional communication. This position will work directly with “factory direct” customers to support their quoting, order entry, and general service needs, while assisting in the support of the Customer Success Enterprise accounts to enhance their overall Customer Experience with Integer and help drive long term relationships with Integer Enterprise customers.\n\n\nThe Sr. Customer Operations Manager will be a member of the Site Leadership Team and a key partner with the Director of Operations. The primary purpose of this job is to act as the site based customer champion and develop the unconstrained unit forecast for the S\\&OP process.\n\n**Accountabilities \\& Responsibilities:**\n\n* Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.\n* Provides leadership to the Customer Operations team by managing resources, setting strategic direction, developing and managing performance toward key business metrics (e.g., Order Acknowledgement, Quote Cycle Time), and identifying improvement opportunities to better serve customers.\n* Leads and trains team members, prioritizes activities, and ensures process execution and compliance with established timelines and policies, and is accountable for the performance results.\n* Executes strategies and sets policies in collaboration with leadership to align with functional and business objectives; decisions are guided by policies and procedures.\n* Persuades others to adopt a different point of view including Site Leadership Team and fosters a culture of customer advocacy throughout the facility.\n* Acts as subject matter expert and liaison, providing guidance to the team, peers, and customers; represents Integer and the site during customer communications, visits, production meetings, and issue resolution.\n* Applies deep industry knowledge, competitive awareness, and broad expertise across Customer Operations, Sales, Planning, and Quality to support business decisions and elevate the customer experience.\n* Develops innovative, scalable solutions by leading cross\\-functional collaboration to address complex technical, operational, and organizational challenges.\n* Partners with Factory Direct, Corporate, Strategic, and Multi\\-Site customers through direct engagement or collaboration with Sales and Customer Success Enterprise to meet requirements, drive growth, and build long\\-term relationships.\n* Works closely with Sales, Customer Success, and internal stakeholders to resolve escalations, understand requirements, implement solutions, and communicate effectively across functions.\n* Sets direction on operational excellence by providing timely data and information for Quarterly Business Reviews, contract reviews, order entry, confirmation processes, and customer escalations.\n* Drives forecasting efforts by supporting monthly and annual planning processes, performing data reconciliation, and contributing business insights.\n* Drives performance by establishing sales goals for Factory Direct customers and collaborating with Customer Operations teams at other facilities to develop cross\\-site sales opportunities.\n* Leads the quotation process for Repeat and Standard Products and supports the Strategic Product Family group with new product quotations.\n* Coordinates with facility functions such as Planning, Operations, and Purchasing to fulfill customer requests, including order expedites and change requests.\n* Ensures adherence to ISO certification requirements and participates in customer service\\-related audits (e.g., Quality, Finance, Customer).\n* Performs other duties as required.\n\n**Leadership and Team Development**\n\n \n\n* Provide daily guidance and leadership to the customer service team.\n* Conduct regular one\\-on\\-one and team meetings to review performance, goals, and improvement plans.\n* Identify training needs and develop competencies to strengthen team performance.\n* Foster a culture of accountability, collaboration, and continuous improvement.\n* Promote a self\\-managed and decision\\-driven team environment that encourages innovation and customer focus.\n\n **Technical And Analytical Skills**\n\n \n\n* Analyze and interpret customer forecasts, sales trends, and order patterns to anticipate needs and support production planning.\n* Prepare and present accurate reports on KPIs, customer performance, and service improvements.\n* Identify opportunities for organic revenue growth through inbound and outbound customer interaction.\n\n **Education \\& Experience:**\n\n* **Minimum Education:**\n* Bachelor’s degree in Business Administration, Industrial Engineering, International Trade, or a related field.\n* Master’s degree (MBA) or certification in Customer Experience, Lean, or Six Sigma is a plus.\n\n**Minimum Experience**:\n\n\n* Minimum 8–10 years of experience in Customer Service, Sales Operations, Supply Chain or Planning within a manufacturing, medical, or Tier 1 supplier environment, including at least 3–5 years in a managerial or supervisory position.\n* \n\n**Technical Proficiency**\n\n* Advanced Microsoft Office skills (Excel, PowerPoint, Word).\n* ERP systems experience required (Oracle and SAP)\n* Knowledge of D365 and Power BI is a plus.\n\n \n\n\n**U.S. Applicants: Equal Opportunity Employer. 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Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time\\-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.\n\n **Job Description** \n\nPromote outstanding coordination capabilities while connecting with providers and ensure timely and accurate pickup, customs clearance, and delivery of freight, to meet customer standards and requirements, while providing exceptional customer service and be a competent “go to” person for customers and colleagues.\n\n\nThis section lists job\\-specific tasks and duties that are completed on a regular basis by the employee as noted in the Transcon Operational Performance Standards.\n\n\nRoutine tasks and expertise that typically would apply or be needed during the process:\n\n* Ensure smooth and timely freight process flow\n* Ensure accurate and timely data entry into our operational system\n* Track and Trace TRANSCON Files and reporting\n* Use export TRANSCON Workflow on daily basis\n* Ensure accurate and timely client and vendors billing.\n* Ensure delivery of freight and timely clearance when applicable\n* Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.\n* Contribute to maintain good relationships with suppliers\n* Always meet compliance to regulations internal and external in accordance with government regulations.\n* Understand department process flow, and looking for best practices to improve operational efficiency and productivity\n* Ensure all customers standard operating procedures in place and updated in the DLSOPs\n* Meet KPI standards in accordance with the Company’s procedures\n* Network communications, timely responses to emails and requests (internal and external)\n* Escalation of problems to Management when necessary\n* Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.\n* Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.\n\n **Qualifications** \n\n* Global logistics industry knowledge (preferred)\n* Min 5 years related experience and/or training; or equivalent combination of education and experience (preferred)\n* Excellent computer skills (e.g., MS Excel, MS Word)\n* Problem solving skills.\n* Teamwork Knowledge\n* Fluent in English (preferred)\n* **WHAT WE EXPECT FROM YOU:**\n* Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding, and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).\n* Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.\n* Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.\n* Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.\n* Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co\\-workers, customers, and service providers. Answers phone calls and responds to voicemails, emails, and other communication according to Expeditors' standards.\n* Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.\n* Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.\n* Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. 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