**About the company** **Quanto** is a national leader in **software development** solutions for the financial sector. ***\*Note: If you meet the profile, we will contact you through our phone lines (639\) or (614\)*** Location: Delicias, Chihuahua. **Job Requirements** * Requirements: Bachelor's degree in Computer Science, ITIC's, Systems, or related field. * Minimum of 1 year of experience in a similar role or in Customer Service. * Prior experience providing training. * Knowledge of MSSQL. * Familiarity with Visual Studio. * Previous experience in financial companies (Desirable). * Basic English. **Job Responsibilities** * Provide effective remote support to users. * Handle customer service requests registered on the support platform. * Train users on the product. * Follow up on support cases completed. **Benefits and additional perks** * **HYBRID** work model. * Savings Fund \+ Statutory benefits. * Life Insurance. * Welcome Kit. * Home Office Bonus. * Working hours from Monday to Friday. If you meet the requirements and are ready to take on the challenge of delivering high-quality technical support with a focus on customer service, apply now and join our team! Job type: Full-time Benefits: * Option for indefinite contract * Life insurance Work location: hybrid remote in 33000, Sector Norte, Chih.