Description
Position Summary:
Build and maintain relationships with customers, identify their needs to offer suitable alternatives, and provide operational support to achieve in-store sales objectives.
Key Highlights:
1. Creating positive customer experiences in sales and service.
2. Providing operational support to achieve sales targets.
3. Professional development within a dedicated and growing team.
Build and maintain positive relationships with both new and existing store customers. Deliver positive customer experiences throughout the sales and service process by identifying customer needs and offering the best available alternatives. Provide in-store operational support to achieve sales objectives.
* Properly arrange merchandise on the sales floor and in delivery trucks.
* Organize excess inventory.
* Create planograms and perform scanning.
* Perform store opening and closing tasks.
* Assist with cleaning, labeling, and front-facing activities.
* Greet customers upon entering the store, offering assistance and guidance based on available options aligned with customer requests.
* Probe into customer requirements and needs, and provide recommendations through consultative sales at the counter, customer service, telephone sales, and counter sales.
* Operate ZNET.
* Process sales transactions via cash register using cash payments, comply with cash register collection policies, and process returns.
* High school diploma completed.
* Technical studies in automotive mechanics, mechanical engineering, or related fields (preferred).
* Prior experience in automotive repair, parts stores, or as a commercial advisor.
* Availability for a rotating schedule from 8:00 AM to 8:00 PM, Monday through Sunday.
AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide.
Our customer-centric culture and our commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future.
AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.