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Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are personalized and mobile. At CommScope, we are constantly redefining connectivity to power a smarter, simpler, more connected world.\n\n\nTogether we are manufacturing the future! 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Also, ensuring that these are understood and accepted as appropriate.\n\n\nCooperating with EHS to ensure compliance with EHS standards.\n\n **Required Qualifications for Consideration:**\n\n \n\nBachelor’s Degree in related area\n\n\n3\\-5 years of experience in planning management position / 5\\+ years’ experience as planner\n\n\nEnglish (spoken, written) – required\n\n **You Will Excite us if you Have**\n\n \n\nExperience on SAP management\n\n **What happens after you apply**\n\n\nLearn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how\\-we\\-hire\n\n \n\nWhy CommScope:\n\n\nCommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game\\-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. \n\n \n\nIf you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. \n\n \n\nCommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. 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Here, your ideas matter, your skills shine, and your career can thrive. If you're looking for a place where you can make an impact and work alongside passionate professionals, this is it!\n\n\n\nIntake Specialist for a U.S. Legal firm (On Site)\n\n\n\nJob Description:\n\n\n\n* Answer calls with professionalism and empathy\n* Document and resolve inquiries\n* Provide excellent client service\n* Pay close attention to detail\n* Retain and document client/provider info\n\n\n\n8 hours + 1 hour lunch.\n\nAvailability from 6:00 am to 10:00 pm (the schedule will be given within this time frame)\n\n\n\n(Two consecutive days off selected by the operation) Days off can be Fri-Sat // Sat-Sun // Sun-Mon.\n\nNO ROTATING; once the schedule is assigned, it is fixed.\n\n\n\nMUST HAVE:\n\n\n\nExperience: 1+ year in customer service or call centers (BPO)\n\n\n\nLanguages: Bilingual (English & Spanish)\n\n\n\nJob Description:\n\n\n\nAnswer calls with professionalism and empathy\n\n\n\nDocument and resolve inquiries\n\n\n\nProvide excellent client service\n\n\n\nPay close attention to detail\n\n\n\nRetain and document client/provider info\n\n\n\nMonthly Gross salary: 19,850 mxn + Mexican legal benefits\n\nApply here!\n\n**Desired education level:**\n\nUpper Secondary\n\n\n**Desired experience level:**\n\nEntry Level\n\n\n**Departmental function:**\n\nCustomer Service\n\n\n**Industry:**\n\nLegal Services / Laws and Law\n\n\n**Skills:**\n\n* customer service\n* call center (bpo)\n* advanced english level\n\n\n\n*This job posting comes from the Talenteca.com job board:*\n\n*https://www.talenteca.com/anuncio?j_id=69162a7d3800002e00a4b8f8&source=indeed*","price":"MXN 19,850/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763100055000","seoName":"intake-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chihuahua/cate-sales-outbound/intake-specialist-6439680708441912/","localIds":"121","cateId":null,"tid":null,"logParams":{"tid":"d3d497e2-ef15-4c0c-832e-2d8275e5c8b7","sid":"2fbb2d54-5d65-4e19-b604-26d373b45108"},"attrParams":{"summary":null,"highLight":["Bilingual (English & Spanish)","Customer service experience required","Onsite position in Chihuahua"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Chihuahua,Chihuahua","unit":null}]},"addDate":1763100055347,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1559","location":"Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico","infoId":"6438930254221112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant","content":"**EXTERNAL OPENING: ADMINISTRATIVE ASSISTANT — PROMOTIONS, CREDIT AND COLLECTIONS**\n\n**Client location:** Chihuahua, Chihuahua. \n**Modality:** On-site\n\n**Schedule:** Monday to Friday, 8:00 a.m. to 3:00 p.m. \n**Benefits:** Statutory benefits \\+ savings fund\n\nA leading microfinance institution with expanding operations, focused on providing accessible credit solutions to the community, is seeking a committed, organized individual with excellent customer service attitude to join as a Portfolio Assistant, supporting credit promotion, customer service and portfolio recovery activities.\n\n**PROFILE REQUIREMENTS**\n\n* **Education:** Completed high school or Technical degree.\n* **Experience:** Minimum 2 years in administrative roles or similar positions.\n* **Knowledge:** Advanced Excel skills (tables, formulas, reconciliations), Word and PowerPoint (basic to intermediate) **(Essential)**\n* **Skills:** Responsible, honest, proactive, organizational and analytical abilities. Strong communication skills and interest in sales. Excellence in customer service and teamwork.\n\n**KEY RESPONSIBILITIES**\n\n* Management and control of portfolio, credit and collections.\n* Customer service and support.\n* Credit promotion and simulation.\n* File compilation and validation.\n* Tracking procedures and documentation.\n* Preparation of reports in Excel.\n* Credit reconciliations and payment follow-up.\n* Timely monthly closing.\n* Support in administrative collection activities.\n* Sending and receiving correspondence.\n\n**WE OFFER (from client side)**\n\n* **Monthly salary:** $10,000 nominal\n* **Statutory benefits**\n* **Savings fund**\n* **Opportunity for learning**\n\n**ABOUT THE PROCESS**\n\nThis selection process is managed by **Manuel Nevárez y Asociados, S.C.**, so you will be in direct contact with our team throughout evaluation, interviews, and follow-up stages. 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Call Center & Customer Service in Chihuahua
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Call Center & Customer Service
Chihuahua
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Location:Chihuahua
Category:Call Center & Customer Service
Bartender64631586830978120
Indeed
Bartender
### **Join our team as a Bartender at CIRSA Group!** Are you passionate about mixology and enjoying providing personalized service to customers? At **Cirsa Gaming Corporation**, a leader in entertainment and casinos, we are seeking a **Bartender** with a service-oriented attitude, energy, and passion for delivering unforgettable experiences. ### **Requirements:** * **Gender:** Unspecified * **Experience:** No experience required * **Education:** Completed secondary education * **Availability:** Shifts rotate weekly * **Skills:** * Basic knowledge of cocktail preparation * Excellent service attitude and professional appearance * Teamwork and ability to work under pressure * Responsibility and commitment ### **We offer:** * **Competitive salary** * **Grocery vouchers** * **Payroll advances** * **Profit-sharing program** * **2 months of FREE meals** * **Night transportation** * **Ongoing training and development opportunities** * **Statutory benefits** * And many more benefits for being part of CIRSA Group! ### **Become part of a leading company in entertainment and responsible gaming.** Apply now and experience CIRSA.
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
Call Agent JRZ64619603219457121
Indeed
Call Agent JRZ
Through our partners, Conduent delivers mission-critical services and solutions to Fortune 100 companies and more than 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. You have the opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day. **Job Track Description:** * Performs business support or technical work, using data organizing and coordination skills. * Performs tasks based on established procedures. * In some areas, requires vocational training, certifications, licensures, or equivalent experience. **General Profile** * Expands skills within an analytical or operational process. * Maintains appropriate licenses, training, and certifications. * Applies experience and skills to complete assigned work. * Works within established procedures and practices. * Establishes the appropriate approach for new assignments. * Works with a limited degree of supervision. **Functional Knowledge** * Has developed skillset in a range of processes, procedures, and systems. **Business Expertise** * Supports to achieve company goals by helping teams to integrate and work together. **Impact** * Impacts a team through quality of the services provided and information shared. * Uses discretion to modify work practices and processes to achieve results or improve efficiency. **Leadership** * May give informal guidance to junior team members. **Problem Solving** * Ability to problem solve, self-guided. * Evaluates issues and solutions to provide the best outcome for the client and end-users. **Interpersonal Skills** * Exchanges information and ideas effectively. **Responsibility Statements** * Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. * Identifies customer needs by referring to case notes and examining each as a specific case. * Performs routine call center activities concerning business products and services. * Uses standard scripts and established guidelines while under supervision, to meet SLAs. * Provides customers with information that is specialized. * Communicates in a warm and empathetic manner. * Gathers all necessary information to update the database. * Escalates issues to senior levels, based on complaints or concerns. * Explains company policies to customers. * Responsible for the end-to-end resolution of customer issues. * Performs other duties as assigned. * Complies with all policies and standards. Conduent is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, genetic information, or any other protected group under the law. For U.S. applicants: Individuals with disabilities who need a reasonable accommodation to apply for or compete for employment at Conduent may request such accommodation by clicking the following link, completing the accommodation request form, and submitting the request using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox, download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
Negotiable Salary
Customer Service64561482709761122
Indeed
Customer Service
**About us:** Provide high-quality and personalized customer service to clients in the United States through email, phone calls, and SMS, offering effective management of insurance policy-related requests, supporting customer retention, assisting internal processes, and ensuring outstanding service to our prospects. **What would you do?** * Handle phone calls and emails from customers in the United States. * Provide clear and personalized advice regarding policies and coverage. Manage activities such as: * Issuance and delivery of documents. * Cancellation notices and renewals. * Follow up on payments. * Claims and special requests. * Keep information updated in the internal system (CRM). * Support communication campaigns via email and SMS. * Collaborate with internal teams. **What we are looking for:** * Education: Completed high school. * Experience: At least 6 months in customer service, call center, telemarketing, or sales is desirable. * English: Basic to intermediate level. * Basic to intermediate computer and Excel skills. * Must live within a maximum of 45 minutes from the area. **Skills:** * Clear communication. * Active listening. * Customer orientation. * Problem-solving and teamwork. **We offer:** * Base salary: **$11,000 MXN.** * **10% punctuality and attendance bonus.** * **Statutory benefits** from day one. * Direct hiring by the company. * Initial and ongoing training. * Growth plan. * Schedule: Monday to Friday from 7:00 a.m. to 5:00 p.m. * One hour for lunch. * Weekends off. * **Birthday day off.** **Development plan:** * Initial phase: Master the product, internal processes, and customer experience. * Intermediate phase: Access to more specialized and responsible positions. * Advanced phase: Opportunity to join strategic departments and access higher responsibility roles
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 11,000/month
Sales Advisor64561399375107123
Indeed
Sales Advisor
At Invercap, we have over 20 years of experience in the financial sector, specializing in retirement fund management. We are a solid and continuously growing company, committed to the comprehensive development of our employees and to providing our clients with close and reliable support in building their financial future. We firmly believe that human talent is the driving force behind our operations, which is why we seek committed individuals with vision and passion for creating impact. On this occasion, **we are opening a position for a Commercial Advisor**, with qualities such as strong communication skills, dynamism, and excellent customer service, aiming to further strengthen our team with profiles that share our values and purpose. **RESPONSIBILITIES:** * Prospecting and attracting clients through various channels: telemarketing, social media, referrals, and visits to assigned workplaces or city areas. * Providing personalized advisory services. * Following up with clients until sale closure. * Meeting sales targets. * Afore transfers and registrations. **WHAT WE OFFER:** * Starting salary of $15,675 monthly (100% registered with IMSS). * Career advancement plan with salary increases every 4 to 8 weeks (increasing your salary up to $51,700 monthly). * Weekly payroll (no reserve week). * Paid training and certification by CONSAR. * Statutory benefits (from day one). * Additional benefits beyond legal requirements (doubled savings fund, life insurance, etc.). * Direct employment contract with the company. * Uniforms provided. * Additional rest activities and flexible working hours. **WHAT WE EXPECT FROM YOU?** * Minimum education: High school diploma (MUST HAVE CERTIFICATE). * Experience in sales and/or financial field. * Experience in client prospecting through various channels (field work). * Results-oriented (achievement of goals). * Strong communication skills and negotiation abilities. **APPLY NOW AND JOIN OUR TEAM!!**
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
MXN 15,675/year
Investment Accountant64561399342850124
Indeed
Investment Accountant
*This job posting comes from the Talenteca.com job board* ### **Job opening for the company BACK OFFICE DE CHIHUAHUA in Chihuahua, Chihuahua** The ***Investment Accountant*** will play a critical role in accounting and financial reporting for investment entities. This position requires expertise in capital calls, distributions, waterfall calculations, and entity\-level financial statement preparation, ensuring strict adherence to fund agreements and regulatory standards. **Weekly Hours:** Monday Friday, 8:00 AM 5:00 PM CST **Location:** Mexico Chihuahua **Key Responsibilities:** * Prepare cash calls and distributions through the **investment accounting** module * Draft cash call and distribution notices * Reconcile capital balances between the investment accounting module and the general ledger (GL) * Record journal entries and prepare financial statements for investment entities * Process monthly P\&L rollups in the investment accounting module * Maintain entity\-level waterfall models for promote calculations **Skills \& Qualifications:** **Hard Skills:** * Experience with industry\-standard investment accounting systems (e.g., **Investran, Geneva**) * Advanced proficiency in Microsoft Excel * Solid understanding of **GAAP/IFRS** principles related to investment valuation and reporting **Soft Skills:** * Exceptional attention to detail and accuracy * Strong analytical and problem\-solving abilities * Excellent written and verbal communication skills, with the ability to explain complex financial data clearly **Desired education level:** Bachelor's degree \- completed **Desired experience level:** Mid Level **Departmental function:** Accounting / Finance **Industry:** Call Centers / Telemarketing **Skills:** * investment accounting systems * real estate investment * Advanced in Microsoft Excel * Investran, Geneva * GAAP/IFRS *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=692a298d43000033001af4b6\&source\=indeed*
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
kitchen supervisor64552805252481125
Indeed
kitchen supervisor
We are an industry-leading company recognized for our reliability, strength, and experience dedicated to providing comprehensive food services and general services. **Requirements:** * Over 25 years of age * High school diploma * Minimum one year of experience **Responsibilities:** * Supervision of personnel * Coordinate kitchen staff tasks * Plan menus * Quality control: supervise food preparation and cooking * Inventory management: equipment and supplies control **Skills:** * Leadership * Organization * Effective communication **We offer:** * Biweekly salary * Statutory benefits * Uniforms * Short- and medium-term growth opportunities. Job type: Full-time Salary: Starting at $21,999.96 per month Workplace: On-site position
Toma de Casas Grandes 11353, km 29, 32675 Juárez, Chih., Mexico
MXN 21,999/year
Senior Manager-Contact Center64552804761857126
Indeed
Senior Manager-Contact Center
DATAMARK, Inc. is looking for a dedicated and strategic Senior Manager for our Contact Center to lead our operations and drive continuous improvement in delivering exceptional customer service. The Senior Manager will be responsible for overseeing the contact center's overall performance, developing and implementing strategic initiatives, and ensuring that our teams are aligned with the company's goals and values. In this role, you will manage a sizable workforce, optimize workforce management, oversee operational standards, and ensure compliance with policies and procedures. Additionally, the Senior Manager will analyze performance metrics, leading initiatives to enhance efficiency and productivity while maintaining high service quality. The role requires strong leadership skills, a customer\-focused mindset, and the ability to foster a positive and collaborative environment. The annual salary for this position is $90,000\. **Requirements** * Bachelor's degree in business administration, management, or a related field preferred. * Minimum of 5 years of contact center management experience, with a demonstrable background in leadership and operational excellence. * Manages all production projects to meet or exceed gross margin targets for all assigned projects * Manages all production projects to meet or exceed all client Service Level Agreements, or other client contractual obligations, for the assigned projects * Develops, implements and maintains budgets for assigned production projects * Coordinates and attend recurring status meetings with clients * Maintains and updates the production portion of the monthly operations metrics to the DATAMARK Executive Management * Assigns Managers to projects, including new projects * Leads the design of workflow and production processes and is the final approval for those processes * Determines the productivity standards in such a way that the financial goals of the projects assigned to them are met and creates bonus incentive plans for all production personnel designed to assist in meeting the productivity standards * Creates and delivers presentations for both clients and Executive Management that accurately reflects the quality, productivity and financial performance of assigned projects * Fosters and maintains an excellent customer relationship with DATAMARK customers in order to enhance customer satisfaction as well as service opportunities * Utilizes the DATAMARK ISO BPMS (Business Process Management System) or site\-specific BPMS system to control the contact center operations and ensures documentation is current, training materials are up to date and effective, and production practices are consistent with contractual obligations. * Responsible for creating and managing a mentoring/succession plan for the production department for their assigned projects which will enable them to continuously identify and develop our future production leaders and managers * Assists Commercial Management and Business Development in creating accurate pricing * Participates with Commercial Management and Business Development on RFP’s * Capable of conducting the work activities of any manager when necessary * Reviews and approves all billing regarding their projects in the organization **Benefits** * + All benefits required by law + Life insurance + Savings plan + Paid training + GMM \- Gastos Medicos Mayores
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 90,000/year
Technician B (diesel mechanic)64541967597314127
Indeed
Technician B (diesel mechanic)
**Education:** * Technician in Automotive Mechanics, Diesel or related field. **Experience:** * Experience in corrective and preventive maintenance of diesel engines. * Knowledge in diagnosis and repair of electrical, hydraulic and electronic systems. * Proficient in using automotive diagnostic tools and equipment. **Main Responsibilities:** * Perform preventive and corrective maintenance on diesel engines. * Diagnose mechanical, electrical and electronic failures. * Report damages, spare parts and materials required for repairs. * Ensure compliance with safety and hygiene regulations. * Maintain order and cleanliness in the work area. **Personal Competencies:** * Proactivity and attention to detail. * Analytical and problem-solving skills. * Commitment to quality and safety. Job type: Full-time Salary: Starting at $5,929.10 per week Benefits: * Savings fund * Grocery vouchers Education: * Completed high school (Desirable) Experience: * Diesel Mechanics: 1 year (Required) Workplace: On-site
Montecarlo 8125, Country Raquet Club, 32469 Juárez, Chih., Mexico
MXN 5,929/month
Sales Assistant64536664182658128
Indeed
Sales Assistant
**ÍNTIMA HOGAR COMERCIALIZADORA DE BLANCOS IS LOOKING FOR:** **SALES ASSISTANT IN CENTRAL ZONE CHIHUAHUA** * **Requirements:** High school diploma, age 18 to 45 years old, and valid documentation * **Experience:** At least one year in sales * **Responsibilities:** Sales, order taking, product arrangement, and inventory management. * **Work Location:** Central Zone of Chihuahua * **Working Hours:** Monday to Friday from 9:00 AM to 6:00 PM, Sundays from 10:00 AM to 4:00 PM. Fixed day off on Saturdays * **Availability** to commute to Cd. Cuauhtémoc **We Offer:** * Monthly salary: $8,364 pesos * Punctuality and attendance bonus of $400 * Plus commissions * Statutory benefits, IMSS, INFONAVIT, vacations, Christmas bonus, and vacation premium * Direct and immediate hiring by the company Interested candidates should apply through this platform Job type: Full-time Salary: $8,764\.20 per month Work location: On-site job
4, C. Quinta 604, Zona Centro, 31000 Chihuahua, Chih., Mexico
MXN 8,364/month
Sales Associate64536665294082129
Indeed
Sales Associate
**Responsibilities:** * Provide administrative support to Regional Sales Managers to streamline and enhance field operations. * Prepare accurate and timely quotations using the company’s ERP system. * Maintain and update customer records in the CRM system, ensuring data accuracy and completeness. * Collaborate closely with Sales, Operations, and Engineering teams to address and fulfill customer requirements. * Follow up on quotations and orders to ensure clear and timely communication with clients. **Requirements:** * Bachelor's degree in Business Administration, Marketing, Commercial Relations, or a related field. * 3–5 years of experience in a similar role. * Background in the manufacturing industry. * Proficient in using ERP and CRM systems for quoting and data management. * **US Valid Visa** * **Fully Bilingual (English/Spanish)** Job Type: Full\-time Pay: $1\.00 \- $2\.00 per month Application Question(s): * What is your level of English? Spoken and written * What is your salary expectation? * Do you have US Valid Visa? Education: * Bachelor's (Preferred) Experience: * sales: 3 years (Preferred) Work Location: In person
C. Aeromoza s/n, Jardines del Aeropuerto, 32695 Juárez, Chih., Mexico
MXN 1-2/hour
Bilingual Customer Service Agent645253369955861210
Indeed
Bilingual Customer Service Agent
* Bilingual at least 75% (reading, writing and speaking) * MEDICAL KNOWLEDGE * Excellent customer service * Letter of employment recommendation * Work under pressure * Basic computer knowledge * Keyboarding skills * Punctuality * Letter of recommendation * Flexible schedule availability * No transportation issues * Good attitude Job Type: Full\-time Pay: From $21,900\.00 per month Application Question(s): * Do you have a letter of recommendation from your current/previous job? Experience: * Call Center: 1 year (Required) Language: * English (Required) Work Location: In person
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
MXN 21,900/year
Storekeeper645247984529941211
Indeed
Storekeeper
General job objective: Carry out processes related to materials and equipment, organize and maintain supplies for use in cooking laboratories, support the head of the Gastronomy department, according to established rules and procedures. **REQUIREMENTS:** Completed high school or equivalent. Minimum of 1 year of experience in positions related to the activities specific to the area. Knowledge in customer service and inventory management. Leadership skills, verbal and written communication, proactivity, and problem resolution. Application of administrative techniques and proficiency in Office software. Results-oriented. High organizational ability. **Afternoon shift (13:30\-21:00 hours) from Monday to Friday** Job type: Full-time Salary: $8,364\.00 \- $9,772\.00 per month Work location: On-site position
PX66+P5 Chihuahua, Mexico
MXN 8,364/month
Collection Manager645247983380511212
Indeed
Collection Manager
FINLAG IS HIRING A COLLECTION MANAGER WE OFFER \- WEEKLY PAYMENT $2,600 \- LEGAL BENEFITS \- GASOLINE ALLOWANCE \- VEHICLE OR MOTORCYCLE MAINTENANCE SUPPORT EVERY 6 MONTHS \- UNLIMITED COMMISSIONS \- WORK SCHEDULE FROM MONDAY TO FRIDAY, 8:00 AM TO 6:00 PM SATURDAYS 9:00 AM TO 2:00 PM REQUIREMENTS \- AGE BETWEEN 25 AND 50 YEARS \- MINIMUM 1 YEAR OF EXPERIENCE \- HIGH SCHOOL OR COLLEGE DEGREE COMPLETED Position type: Full-time Salary: Up to $12,000.00 per month Benefits: * Paternity leave exceeding legal requirements * Option for indefinite contract * Life insurance Work location: On-site employment Expected start date: 08/16/2024
Av. 1A Sur 302, Sur 1, 33000 Delicias, Chih., Mexico
MXN 2,600-12,000/year
Account Coordinator (customer service-materials)645240753852171213
Indeed
Account Coordinator (customer service-materials)
The main objective of the ***Material Customer Service*** is to provide customer support to a set list of customer accounts. Has three main focus areas: * Maintenance and understanding of customer demands * Managing customer shipments * Managing communication around areas that impact demand and/or shipments **Your Responsibilities:** * Daily maintenance of demand forecasts and purchase orders into BPCS, ensuring adherence to order acceptance policies * Analyzing customer demands for errors and changes, taking ownership of the customer needs and ensuring communication internally and externally * Managing shipments by creating warehouse and plant pick tickets and follow up to ensure loads are complete when shipped including working after standard shifts for expedites and tracking and/or calls and urgent queries from customers * Working with Production, Shipping, Materials and other departments to respond to customer inquiries or issues in a timely manner * Developing inventory, production and delivery plans for the customer * Serving as the “voice of the customer” and ensuring that our organization understands customer business requirements and expectations * Assisting in new part introduction projects, ensuring that all necessary demand, production and inventory plans are in place to ensure a successful launch * Anticipating customers’ needs in order to ensure maximum customer satisfaction * Ensures ownership and business continuity for account coverage **Qualifications, knowledge and skills:** * Bachelor’s degree is preferred * Advanced or fluent English – emails and some conference calls in English * Excellent written and spoken communication skills in Spanish * Detail oriented with the ability to multi\-task and set priorities * Strong desire and ability to serve customers and solve problems * Must be able to work well independently and escalate appropriately * Strong analytical skills including use of Excel, including Pivot tables, waterfall analysis * Strong knowledge of customer facing ECI processes Tipo de puesto: Tiempo completo Sueldo: $1\.00 \- $2\.00 al día Experiencia: * servicio al cliente en seguimiento de materiales: 2 años (Deseable) Idioma: * inglés fluido (Deseable) Lugar de trabajo: Empleo presencial
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 1-2/hour
Service Assistant645240750036511214
Indeed
Service Assistant
**Join the excitement at Casino Life!** We are part of **CIRSA**, an international leader in entertainment and casinos, and we are looking for **Service Assistants** with a positive attitude, energy, and passion for delivering unforgettable experiences. If you enjoy interacting with people, thrive in a dynamic environment, and want to grow within an established company… **this is your place!** ### **What will you do?** ✨ Be the friendly face of the casino, providing top-tier service to our customers. Conduct credit sales and payments at the counter. Load credits and assist customers with machines. Register new clients at reception. Reissue cards and resolve incidents. Inform about promotions, activities, and casino policies. Sell and process sports bets. ### **What we're looking for** ✔ Customer service experience. ✔ Enthusiastic, dynamic attitude and eagerness to learn. ✔ Enjoy working as part of a team. ✔ Availability to **rotate weekly shifts**. ### **What we offer** **$11,500 gross monthly salary** **Tips** Statutory benefits IMSS coverage from day one Grocery vouchers Free uniform **2 months of free food!** Free night transportation Payroll advances You'll become part of **CIRSA**, a leading company in Spain and Latin America, present in 9 countries and with over 12,000 employees. Here, we build careers and great experiences!
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 11,500/month
Administrative and Customs Courier645240745642251215
Indeed
Administrative and Customs Courier
Responsible for the general filing of all manifests (customs entries) generated by the company, delivering and collecting documents and packages at various locations, as well as conducting procedures at different government agencies and providing support in the customs department. Requirements: \- Completed high school education \- Computer knowledge \- Ability to drive a standard transmission vehicle (not essential) \- Valid driver's license \- Valid laser visa (not essential) \- Familiarity with the city \- Work schedule: 9:00 am to 6:00 pm, Monday through Friday Employment type: Full-time Salary: $13,000.00 \- $14,000.00 per month Benefits: * Savings fund * Grocery vouchers Workplace: On-site
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
MXN 13,000/year
Operational Administrative Assistant645232527567371216
Indeed
Operational Administrative Assistant
**About Us** We are looking for an Administrative Assistant interested in growing within an international corporate environment. You will be a key support for the operational development of various areas, assisting in document organization, process tracking, and information management. **What would you do?** * Specialized customer service for current clients * Policy renewals * CRM management and personalized follow-up * Advisory on policy handling * Cancellation and reactivation notices * Resolving inquiries and providing general guidance **What we are looking for in you** * Live less than 45 minutes from San Felipe * High school diploma (minimum) * Intermediate or advanced English * Intermediate PC and Excel skills * 6 months of customer service experience (telemarketing, field sales, front desk, or call center) **Skills** * Genuine interest in customer service * Interest in professional development and leadership * Higher economic aspirations * Willingness for continuous learning * Desire to improve or practice English in the workplace * Proactive attitude and results-oriented focus **We Offer** * Base salary of $10,000 before taxes * Bonuses for punctuality and attendance * Statutory benefits from day one * Direct employment contract with the company * Ongoing certified training * Real professional growth plan * Schedule: Monday to Friday from 7:00 a.m. to 5:00 p.m. * Fixed weekend rest * Birthday day off (Day Off)
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 10,000/month
CUSTOMER SERVICE AGENT645223246676511217
Indeed
CUSTOMER SERVICE AGENT
**Summary:** Handle Customer contacts from different channels to provide and process information in response to inquiries, concerns and requests about products, services and general information from the different segments handled in the department. Creates performance reports and provides mentoring to new agents or agents that have been recently trained in a new segment. Take payments for Customers to place orders at a store or the website **Responsibilities:** * Handle Customer contacts from different channels (telephone, e\-mail, chat) identifying their concerns and responding promptly to their inquiries * Follows up on Customer interactions via e\-mail, telephone or chat with other departments/teams and outside vendors/third parties. Feeds ticketing systems to record Customer interactions and transactions. Attend trainings, meetings and mentorings to maintain knowledge updated and receive feedback Create performance reports and provides mentorings and feedback to new agents or agents that have been recently trained in a new segment. Process orders, rebates, complaints * **Requirements:** * A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses. * Area of study : Customer Service * Years of experience : One to two years * Type of experience : Customer Service, Call Center knowledge, AutoZone Culture * Special certifications or technical skills : Communication skills \- verbal and written, bilingual, basic computer software * Other/preferred : Self\-direction.
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
HR ADMIN COORDINATOR645209531042591218
Indeed
HR ADMIN COORDINATOR
**Position Summary:** Responsible for assigning, delegating and monitoring the day\-to\-day work of Recruiting Operations Coordinators, Screeners, and Administrative Specialists. Makes sure the team delivers Recruitment support and Customer service in an efficient and profitable manner; increasing Candidate satisfaction, decreasing time to hire, and improving the overall recruitment process for the AutoZone Stores. Keeps track of segment performance and builds relationship with stakeholders to understand and meet service requirements and maintain the staff informed about upcoming changes. Meets with other business units to resolve recurring issues. Responsible for assessing training requirements of staff and coordinating skills growth and training opportunities. Assist with budgeting, purchasing, and managing vendors. **Job Responsibilities\- Other duties may be assigned:** * 25% Analyzes statistics and other data to determine the level of Recruitment Support and Customer service the organization is providing * 20% Provides Team Leaders with performance feedback, advise, mentoring and coaching about them and their teams * 15% Monitors Candidate \- Agent interactions to ensure that candidate experience expectations are being met. Leads project sessions to create, improve or modify workflow to meet Candidate and Field needs * 15% Meets with staff members to discuss performance and possible improvements to Candidate Experience * 15% Communicates with stakeholders (e\-mails, presentations, phone calls, meetings) to understand service requirements and upcoming changes to the programs supported * 10% Administrative functions such as career tracking and growth, writing performance evaluations, time tracking, project management paperwork and interviewing **Skills and Requirements:** * Level of formal education : A Bachelor's degree (BA, BS) or equivalent * Area of study : Business Administration, Computer Science * Years of experience : 5\-7 years * Type of experience : Recruitment, Customer Service, Management, Call Center knowledge * Special certifications or technical skills : Proficient Oral and Written Communication, Customer Service, Coaching, Customer/Client Focus, Leadership, Performance Management, Problem Solving/Analysis, Bilingual, Advanced Computer Software, Teamwork * Other/preferred: Financial studies, Management certification, Contact Center certification
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
Credit promoter645209263413771219
Indeed
Credit promoter
Prospecting and acquisition of new customers (Distributors) Interest in sales Telemarketing experience Good customer service Organized, disciplined Flexible schedule availability Office and field work Attractive biweekly commission scheme Job type: Full-time Salary: $9,000.00 per month Benefits: * Option for indefinite contract Experience: * Sales: 1 year (Desirable) * Valeras: 1 year (Desirable) Work location: On-site job
Calle Guadalupe Victoria #202, Zona Centro, 31000 Chihuahua, Chih., Mexico
MXN 9,000/month
Trainer - Contact Center645208894673951220
Indeed
Trainer - Contact Center
DATAMARK, Inc. is looking for an enthusiastic and experienced Trainer for our Contact Center. In this pivotal role, you will be responsible for developing, implementing, and overseeing training programs tailored for our contact center representatives. Your goal will be to enhance the skills of the team, ensuring that they provide exceptional customer service while meeting organizational standards. As a Trainer, you will assess training needs, create engaging training materials, deliver effective training sessions, and evaluate training outcomes. You will collaborate closely with supervisors and management to identify areas for improvement and adjust training strategies accordingly. The ideal candidate will have a passion for education and a strong understanding of call center operations. ### **Responsibilities** * Develop and implement training programs for contact center representatives. * Conduct training sessions, workshops, and one\-on\-one coaching sessions. * Assess training needs and adapt programs to meet changing requirements. * Create and maintain training materials, manuals, and other educational resources. * Evaluate the effectiveness of training programs and make necessary adjustments. * Collaborate with team leaders to ensure training aligns with operational goals. * Prepares periodic, standardized reports and analyzes development and training needs. * Tests trainees to measure progress and to evaluate the effectiveness of training. * Stay updated on industry trends and best practices in contact center training. **Requirements** * High School diploma or equivalent, Bachelor’s degree in Business or related field preferred. * At least 3 years of experience in customer support, client services, or related field. * Strong understanding of contact center operations and key performance indicators. * Excellent presentation and communication skills. * Ability to engage and motivate trainees. * Proficiency in Microsoft Office, training software, and learning management systems. * Strong organizational skills and attention to detail. * Ability to adapt training techniques to accommodate various learning styles. * Experience with performance evaluation and feedback processes. **Benefits** * Todas las prestaciones de ley * Cafeteria * Pago semanal * Capacitacion pagada
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
Negotiable Salary
Merchandise Inspector644155077086741221
Indeed
Merchandise Inspector
Responsible for conducting the physical comparison of goods with the documentation, providing clear descriptions, and specifying the identification data of each inspected item. Work schedule from Monday to Friday, weekends off (Saturday and Sunday). Working hours: 7:00 am to 5:00 pm Requirements: Completed high school, technical degree, incomplete higher education, or completed college degree. Experience in a similar position (not essential) Valid laser visa (mandatory, as inspections are conducted at the El Paso, TX warehouse) Valid driver's license Computer skills. Type of position: Full-time, indefinite term Salary: $15,000.00 - $17,000.00 per month Benefits: * Study assistance * Company car * Savings fund * Company parking * Company phone * Grocery vouchers Work location: On-site employment
Prol. Hermanos Escobar 6160, Omega, 32410 Juárez, Chih., Mexico
MXN 15,000/year
Sales Associate644155061768971222
Indeed
Sales Associate
Well-known company selling furniture and bathroom accessories is seeking **SALES ASSOCIATE** ------------ **REQUIREMENTS** * Experience: Approximately 6 months to 1 year * Education: Secondary school **RESPONSIBILITIES** * Customer service * Invoice preparation * Quotations * Order processing **WE OFFER** * Direct hiring by the company * **Base salary of $8,481 (Gross Monthly)** * Statutory benefits (IMSS, INFONAVIT, Vacation, PTU, etc. ) * 100% nominal scheme * **Extra grocery vouchers worth $1,187 Monthly** * 30-day Christmas bonus * Job stability * Attractive commission structure, UNCAPPED COMMISSIONS * Weekly payments DIRECT HIRING BY THE COMPANY
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 8,481/month
Customer Service Representative644119221786891223
Indeed
Customer Service Representative
**About Us** Provide comprehensive and personalized customer service to clients in the United States through various channels, effectively managing requests related to insurance policies, strengthening customer retention, and supporting internal processes with a high level of service. **What would you do?** * Answer customer calls and emails from the United States. * Provide clear and personalized advice regarding policies and coverages. Manage activities such as: * Issuance and delivery of documents. * Cancellation notices and renewals. * Follow up on payments. * Claims and special requests. * Keep information updated in the internal system (CRM). * Support email and SMS communication campaigns. * Collaborate with internal teams. **What we are looking for** * Experience: At least 6 months in customer service, call center, telemarketing, or sales (preferred). * English: Basic to intermediate level. * Basic to intermediate computer and Excel skills. * Live within a maximum of 45 minutes from the area. **Skills** * Clear communication. * Active listening. * Customer orientation. * Problem-solving and teamwork. **We Offer** * Salary: **$11,000 MXN** (Base) \+ Bonuses for Punctuality and Attendance. * **Statutory benefits** from day one. * Direct hiring by the company. * Initial and ongoing training. * Growth plan. * Work schedule: Monday to Friday, 7:00 a.m. to 5:00 p.m. * One hour for lunch. * **Weekends off.** **Additional Benefits:** Birthday Day Off and corporate agreements (discounts at Cinépolis and more). **Development Plan** * **Initial phase:** Master the product, internal processes, and customer experience. * **Intermediate phase:** Access to positions with greater specialization and responsibility. * **Advanced phase:** Opportunity to join strategic departments and access higher-responsibility roles
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 11,000/month
Manager, Planning643990018037771224
Indeed
Manager, Planning
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. **Job Opening:** **Planning and Purchasing Manager** **Delicias** **General Summary:** CommScope is a global innovator in broadband technology. Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are personalized and mobile. At CommScope, we are constantly redefining connectivity to power a smarter, simpler, more connected world. Together we are manufacturing the future! We are looking for extraordinarily hardworking and forward\-thinking people to be part of a team dedicated to delivering industry\-leading performance through outstanding talent, an innovative culture, and teamwork. We are looking for a Planning Manager to join our Delicias Team. **How You'll Help us Connect the World** **Duties and Responsibilities** Develop Master Production Schedule (MPS) Ensure Product Availability Drive cross\-functional team for planning activities Inventory Management to minimize liability from contract manufacturer Manage a team of 3\+ planning supervisors **Primary Functions:** Master Production Schedule \& Product Availability Ensure product availability per Inventory Plan for all SKUs Develop master production schedule with capacity, cost and availability as inputs Ensure SAP maintenance with commitments to customers Capacity Analysis in Molding and production areas Frequent communication with Global demand planning and BU leaders. Manage Available to Promise (ATP) to ensure all urgent and upside requests can be fulfilled Ensure On time to Promise (OTP) for all customer orders Support new product launch and product transfers to site Understand factory processes to help drive business trade\-offs Inventory Management Reconcile all discrepant data to ensure system reflects accurate inventory picture Responsible for ensuring revenue maximization while minimizing inventory liability Manage buy\-backs from Contract Manufacturer People Management Manage a team of 3\+ Planning supervisors \+ 1 purchasing supervisor Ensure retention and recognition Development Plans for all employees Demonstrating commitment to the continual improvement of the EHS Management System Ensuring employees are trained in their necessary functions in order to implement this Standard Ensuring that the roles, responsibilities and authorities are cascaded throughout their specific organization. Also, ensuring that these are understood and accepted as appropriate. Cooperating with EHS to ensure compliance with EHS standards. **Required Qualifications for Consideration:** Bachelor’s Degree in related area 3\-5 years of experience in planning management position / 5\+ years’ experience as planner English (spoken, written) – required **You Will Excite us if you Have** Experience on SAP management **What happens after you apply** Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how\-we\-hire Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game\-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo
Av. 1A Sur 302, Sur 1, 33000 Delicias, Chih., Mexico
Negotiable Salary
Intake Specialist643968070844191225
Indeed
Intake Specialist
*This job posting comes from the Talenteca.com job board* ### **Job opening for the company BACK OFFICE DE CHIHUAHUA at Avenida Universidad - Chihuahua, Chihuahua** We're excited to share an incredible opportunity to be part of a team that values collaboration, growth, and innovation. Here, your ideas matter, your skills shine, and your career can thrive. If you're looking for a place where you can make an impact and work alongside passionate professionals, this is it! Intake Specialist for a U.S. Legal firm (On Site) Job Description: * Answer calls with professionalism and empathy * Document and resolve inquiries * Provide excellent client service * Pay close attention to detail * Retain and document client/provider info 8 hours + 1 hour lunch. Availability from 6:00 am to 10:00 pm (the schedule will be given within this time frame) (Two consecutive days off selected by the operation) Days off can be Fri-Sat // Sat-Sun // Sun-Mon. NO ROTATING; once the schedule is assigned, it is fixed. MUST HAVE: Experience: 1+ year in customer service or call centers (BPO) Languages: Bilingual (English & Spanish) Job Description: Answer calls with professionalism and empathy Document and resolve inquiries Provide excellent client service Pay close attention to detail Retain and document client/provider info Monthly Gross salary: 19,850 mxn + Mexican legal benefits Apply here! **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Legal Services / Laws and Law **Skills:** * customer service * call center (bpo) * advanced english level *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69162a7d3800002e00a4b8f8&source=indeed*
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 19,850/year
Administrative Assistant643893025422111226
Indeed
Administrative Assistant
**EXTERNAL OPENING: ADMINISTRATIVE ASSISTANT — PROMOTIONS, CREDIT AND COLLECTIONS** **Client location:** Chihuahua, Chihuahua. **Modality:** On-site **Schedule:** Monday to Friday, 8:00 a.m. to 3:00 p.m. **Benefits:** Statutory benefits \+ savings fund A leading microfinance institution with expanding operations, focused on providing accessible credit solutions to the community, is seeking a committed, organized individual with excellent customer service attitude to join as a Portfolio Assistant, supporting credit promotion, customer service and portfolio recovery activities. **PROFILE REQUIREMENTS** * **Education:** Completed high school or Technical degree. * **Experience:** Minimum 2 years in administrative roles or similar positions. * **Knowledge:** Advanced Excel skills (tables, formulas, reconciliations), Word and PowerPoint (basic to intermediate) **(Essential)** * **Skills:** Responsible, honest, proactive, organizational and analytical abilities. Strong communication skills and interest in sales. Excellence in customer service and teamwork. **KEY RESPONSIBILITIES** * Management and control of portfolio, credit and collections. * Customer service and support. * Credit promotion and simulation. * File compilation and validation. * Tracking procedures and documentation. * Preparation of reports in Excel. * Credit reconciliations and payment follow-up. * Timely monthly closing. * Support in administrative collection activities. * Sending and receiving correspondence. **WE OFFER (from client side)** * **Monthly salary:** $10,000 nominal * **Statutory benefits** * **Savings fund** * **Opportunity for learning** **ABOUT THE PROCESS** This selection process is managed by **Manuel Nevárez y Asociados, S.C.**, so you will be in direct contact with our team throughout evaluation, interviews, and follow-up stages. The employment contract will be directly with the client company. **INTERESTED?** Send your updated CV to the email: **capitalhumano@manuelnevarez.com.mx** We want to meet you and help you take the next step in your professional career! Job type: Full-time Salary: $8,000\.00 \- $10,000\.00 per month Benefits: * Savings box * Option for indefinite contract Application question(s): * What is your level in Excel? Work location: On-site job
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
MXN 8,000-10,000/month
Customer service representative643893019353631227
Indeed
Customer service representative
Job Description and Detailed Activities Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. A Customer Service Representative, or CSR, will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Experience and Requirements **Requirements:** * Partial bachelor's degree (completed is a plus) * 3 years of experience in a similar position * Advanced English (reading, writing, speaking) * Ability to calculate figures, amounts, interest, percentage commissions, etc. * Handling customer complaints * Teamwork. **Requirements:** * Bachelor's degree * 3 years of experience in a similar position * English level: Advanced (Reading, writing, speaking) * Calculation of figures, amounts, interests, percentage commissions, etc. * Attention to customer complaints. * Teamwork. Benefits * Benefits according to the Federal Labor Law * Life insurance * Savings fund * Medical expense insurance * On-site medical services **Number of vacancies** 1 **Area** Customer Service/Call Center/Telemarketing **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Full-time * Morning shift * Monday to Friday **Education** Professional degree **English** Spoken: Advanced, Written: Advanced **Travel availability** No
Blvd. Teófilo Borunda 6735, Ramón Rivera Lara, 32605 Juárez, Chih., Mexico
Negotiable Salary
Agente de Suporte Tecnico Bilingue643865386288671228
Indeed
Agente de Suporte Tecnico Bilingue
**Join DATAMARK, as a Technical Support Agent!** Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring that their needs are met promptly and efficiently. Your primary responsibilities will include troubleshooting software and hardware issues, guiding users through step\-by\-step solutions, and documenting technical processes. You will play a key role in maintaining high customer satisfaction by providing clear communication and effective problem resolution. **Key Responsibilities:** * Troubleshoot and resolve technical issues related to software, hardware, and networking. * Respond to customer inquiries via phone, email, and chat with professionalism and empathy. * Guide users through the installation and configuration of software or hardware solutions. * Document ongoing issues and resolutions in our ticketing system to track progress. * Work collaboratively with other team members to share insights and solutions. * Stay updated on the latest technology trends and product information. If you're ready to leverage your technical skills and contribute to a dynamic team, we encourage you to apply! **Requirements** * Associates degree in Computer Science or related discipline with computer classes. Equivalent experience may be considered in lieu of formal education. * Minimum of two (2\) year of programming experience in and strong knowledge of one or more of the following technologies: SQL Database, Read system log files, PHP, Sharepoint. * Demonstrated analytical skills with the ability to problem\-solve with customers by listening, understanding and responding to the needs of the customer. * Knowledgeable about Help Desk activities, including define, implement and monitor escalation process. * Customer relationship skills in a call center environment and the ability to collaborate with all business units. * Strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals. * Effective verbal and written communication skills with the ability to listen and communicate with technical and non\-technical clients. * Bilingual (Spanish/English C1\). **Benefits** * All legal benefits * Life Insurance * Savings fund * Paid Training
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
Customer Service Intake Specialist in Chihuahua643850603093791229
Indeed
Customer Service Intake Specialist in Chihuahua
*This job posting comes from the Talenteca.com job board* ### **Job opening for the company BACK OFFICE DE CHIHUAHUA in Chihuahua, Chihuahua** ### **We are hiring! Intake Specialist in Chihuahua, Mexico** Do you have **customer service** experience and speak **English and Spanish**? This opportunity is for you! **Location:** Chihuahua, Mexico **Schedule:** Availability from Monday to Sunday (two consecutive days off, NON-rotating). Fixed shifts within the range **6:00 a.m. \- 10:00 p.m.** **Salary:** Competitive **Benefits:** * Monthly lunch sponsored by the client ️ * Evaluation at 6 months with a 2% to 3% salary increase (up to 5% annually) * Quarterly bonus of $50 USD for meeting performance metrics ### **Essential Requirements** ️ Experience: 1\+ year in **customer service** or **call center (BPO)** ️ Languages: **Bilingual (English and Spanish)** ️ Skills: * Attention to detail * Organization and multitasking * Proficiency with Microsoft Word, Outlook, DocuSign * Empathy and excellent customer service ### **Main Responsibilities** Answer calls professionally and empathetically Document and resolve inquiries Review customer emails and calls ️ Enter information into the system Coordinate appointments and communication with partner firms **Desired education level:** Basic **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Customer Service * BPO * English * Customer Support *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6914f0925e00003600008498\&source\=indeed*
Revolución N. 1089, Arquitos, 31205 Chihuahua, Chih., Mexico
Negotiable Salary
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