Who we are: Join the WernerCo team! Why choose Werner? BECAUSE WE ARE THE PRO'S CHOICE! Our brand and products are market leaders and you can find them on trucks and job sites around the world. Our team is focused on building relationships and providing our customers with exceptional service. The WernerCo brand is the preferred choice among PROFESSIONALS. Do you want to become part of this great team and be a key player in the growth of the leading brand in ladders, truck and job site storage boxes, as well as the top brand in fall protection equipment? We are recruiting the best talents who seek a promising career and a unique opportunity to take our organization to the next level. We firmly believe that PEOPLE are our most valuable resource within the company. The values that represent us and guide everything we are include: teamwork, integrity, customer focus, community leadership, and continuous innovation. If you are interested in becoming part of this outstanding WernerCo team, please consider the following. WHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE! You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process—from research to engineering to manufacturing to commercialization—creates products that ensure ease of use, productivity, durability and safety for the end user. On jobsites across America and the world, WernerCo brands are most preferred. Summary: The Junior IT Engineer is responsible for providing technical support to users, managing basic IT equipment and systems, as well as assisting in the implementation and maintenance of technological infrastructure within the organization. Responsibilities: * Must be able to install, update, configure, deploy, and remove computer hardware, software, and peripherals. * Provide exemplary customer service to end users. * Follow up on issues until resolution. * Prepare timely and detailed service reports. * Comply with all company procedures and protocols. * Document and communicate all problems and their solutions. * Maintain and develop technical documentation and standards. * User support (hardware, software, peripherals). * Installation and configuration of operating systems. * Diagnose and repair PC/laptop failures. Qualifications: * Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field. * English: Intermediate-advanced * Experience with Power BI and Power Apps programs (Plus) * Support for Microsoft Office and Microsoft 365. * Knowledge of service desk * Occasional availability for after-hours support. * Problem-solving and communication skills. EEO Statement: At WernerCo, we are committed to fostering and safeguarding a culture of diversity, equity, and inclusion. We are an equal opportunity employer that provides equal opportunities to all candidates and do not tolerate any acts of discrimination or harassment. All qualified applicants are considered for positions without distinction based on age, color, disability, ethnicity, marital status, language, mental or physical ability, political affiliation, religion, sexual orientation, socioeconomic status, and other factors. WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.