ASSISTANT STORE MANAGER

Description

Position Summary: Assists the Store Manager in driving operational and administrative practices, attracting and training talent, and monitoring key performance indicators to ensure WOW! Customer Service. Key Highlights: 1. Drives productivity and WOW! Service 2. Develops action plans and improves results 3. Fosters a safe and growth-oriented work environment **Position Description** Assists the Store Manager by overseeing and driving the execution of correct operational and administrative practices for the business to ensure maximum store productivity. Attracts, trains, and retains high-performing AutoZoners to perform their roles in a safe work environment. Monitors store performance indicators and standards through adherence to AutoZone policies and procedures to ensure WOW! Service and exceed customer expectations. **Responsibilities** * Ensures follow-up and compliance with processes and standards evaluated during internal audits and store performance quality assessments, collaborating with the Store Manager to develop action plans for improving results—for example: DIY Operations\- AZC\-HUB, CQ’s, LP, Inventory Management, HR, Safety, Maintenance. * Contributes to compliance with legal requirements, policies, procedures, and official mandates. * Assists the Manager in supervising proper scheduling of store staff as well as accurate and timely payroll processing for AutoZoners. * Collaborates with management to maintain a safe work environment and safe behaviors, ensuring correct use of personal protective equipment (PPE), and appropriately and promptly following and applying safety, emergency, and accident procedures. * Coordinates with the Store Manager to conduct and follow up on recruitment and selection activities to ensure timely vacancy coverage and maintain full staffing. * Supports management in implementing and ensuring delivery of job-specific training and career development programs (LG and EDA) across all store positions, including proper onboarding through shadow training. * Supports overall store operations and assumes responsibility for store operations in the Store Manager’s absence; promptly and confidentially communicates all concerns and situations raised by AutoZoners, providing objective and constructive feedback on team performance. Assists the Manager in monitoring achievement of financial goals, expenses, losses, and profits. * **Requirements** * High school diploma * Field of study in Business Administration * Two to three years of experience * Availability to work flexible schedules as required by the business (including holidays and weekends). AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT), located in Monterrey, México; one Business and Technology Store Support Center (BTSSC) located in Chihuahua; and more than 16,000 AutoZoners nationwide. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.