Customer Service Agent

A leading company in the insurance sector is seeking Customer Service Executives to provide telephone support and guidance to our policyholders, deliv

Job Summary: Coordinate and follow up on service requests, and support operational and administrative management of the department. Key Highlights: 1. Professional development opportunity 2. Continuous training 3. Excellent work environment Job Description A leading company in the Elevating Platforms, Cranes, and Freight Elevators sector is seeking a **Service Advisor**, responsible for coordinating and following up on service requests, as well as supporting the operational and administrative management of the department. Requirements * Completed Bachelor’s degree in Industrial Engineering, Automotive Mechanical Engineering, or related field * Immediate availability * Valid driver’s license (preferred) * Intermediate-level Office software proficiency * Strong conflict resolution skills * Organized, proactive, and with a sense of urgency Main Responsibilities * Answering telephone service requests * Preparing and tracking quotations * Recording equipment rental check-ins and check-outs * Entering information into maintenance logs * Preparing pre-delivery checklists for equipment * Managing and recording petty cash * Following up on billing for services rendered * Monitoring documentation validity for the fleet * Assigning tasks to technicians * Managing and tracking service orders * Supervising adherence to maintenance plans We Offer * Competitive salary * Statutory benefits * Food vouchers * Continuous training * Professional development opportunity * Excellent work environment Our office is located at Carretera Veracruz Xalapa Km .9\.2\. Delfino Victoria, Cp.9\.1\.6\.9\.6 Veracruz, Ver If you are interested, please apply through this channel Salary: $10,000\.00 \- $12,000\.00 per month Work Location: On-site employment

Juan García
Indeed · HR