Summary: This role is for an experienced Telecom Specialist to manage and support network security, firewalls, and telephony infrastructure within a global technology leader. Highlights: 1. Opportunity to work with global companies in telecom roles 2. Engaging and challenging projects with real growth opportunities 3. Focus on unleashing human energy through technology for an inclusive future Aguascalientes Telecom Specialist **About Capgemini Group** Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50\-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The network security team is responsible for managing and supporting alerts, performing network patches for security reasons, and addressing vulnerabilities across the Americas. **SKILLS** * 5\+YOE in telecom roles and with global companies * Expert\-level knowledge of telephony engineering (PBX, VoIP, SIP, unified communications) * Advanced troubleshooting and capacity planning * Telephony security protocols and disaster recovery * Leadership in telephony architecture design * Advanced English level Secondary Skills * Cloud\-based communication platforms * Telecom billing optimization * ITIL processes, automation tools, network monitoring * Mobile device management and endpoint security **RESPONSABILITIES:** * Network Security Operations: Respond to security alerts, perform vulnerability patching, and ensure compliance with organizational security standards. * Firewall Management: Administer and support Fortinet, Cisco, and Palo Alto firewall platforms. * Incident Response: Act swiftly to address network security incidents and coordinate remediation across teams. * Infrastructure Support: Maintain high availability and security of enterprise network systems. Technologies * Firewalls: Fortinet, Cisco, Palo Alto * Protocols: Security protocols (802\.1x, Radius, SSH, HTTPS, AAA, IPSec), network management protocols (CDP, TFTP, SNMP) * Routing: IP communication and routing (OSPF, EIGRP, BGP) * Compliance: Adherence to regulatory and internal governance frameworks * Telephony \& Unified Communications Architecture: Design, implement, and maintain PBX, VoIP, SIP, and unified communications platforms (Cisco, Avaya, Microsoft Teams). * Performance Monitoring \& Optimization: Oversee telephony performance, capacity planning, and troubleshooting for high availability. * Leadership \& Strategic Planning: Mentor engineers, define standards, and align infrastructure strategy with business objectives. * Project \& Vendor Management: Lead telephony infrastructure projects, manage vendor relationships, and evaluate emerging technologies. * Security \& Compliance: Implement advanced security measures, ensure regulatory compliance, and oversee disaster recovery planning. * Reporting \& Documentation: Maintain comprehensive documentation and deliver executive\-level reports on performance and risk. **What you will love about working with us:** * At Capgemini Engineering we’re always looking ahead. * We reimagine possibilities, and we innovate with technology to bring ideas to life. * We encourage flexibility in how, when, and where people get their work done, allowing a better work\-life balance, and greater empowerment. * They partner with their managers to find an arrangement that works best for their role and their circumstances. * We offer game\-changing programs to accelerate the growth of our people and the development of their expertise. **What you need to know about what we offer:** * Excellent compensation and benefits * Career path, trainings and real growth opportunities * Engaging and challenging projects. * Excellent work environment and culture. * Open and Effective management. * Highly professional and collaborative teams. At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position. Ref. code 397189\-en\_US Posted on 20 Jan 2026 Experience level Experienced Professionals Contract type Permanent Location Aguascalientes Business unit Other Delivery units Brand Capgemini Professional communities Software Engineering