Zone Manager (Microfinance)

Description

Job Summary: We are seeking a Zone Manager with high human integrity, excellent negotiation skills, and a results-oriented mindset to lead and supervise work plans in the digital financial sector. Key Highlights: 1. Leadership in digital sales and collections management. 2. Training, facilitation, and assertive delegation of teams. 3. Planning, coordination, and supervision of work plans. **ZONE MANAGER** **Zone: POZA RICA** **Concredito, a Gentera Group company, is looking for your talent due to growth** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** REQUIRED PROFILE: * A person of high human integrity, honest and responsible * A trainer and facilitator who delegates assertively * An excellent negotiator * Results-oriented with a sense of urgency * Team player with effective communication skills * Experience in digital sales and knowledge of collections (70% fieldwork, 30% remote work) * Adherence to policies and performance indicators * Efficient and always focused on solving emerging situations * Consistently exceeds commitments by focusing on how it *can* be done * Listens attentively and manages conflicts through tolerance and empathy * Plans, coordinates, and supervises the execution of work plans * Makes things happen * Articulate and persuasive communicator REQUIREMENTS * Minimum 5 years of field experience and zone/regional-level positions in credit lending companies * Local residency in the city for at least 2 years * Excellent proficiency with digital applications and mobile devices * Valid driver's license (standard) * Education: Completed bachelor's degree WE OFFER * Base salary: MXN 41,200 per month * Biweekly performance bonus * Statutory benefits and above-standard benefits * Grocery vouchers: 12% of gross base salary * Company vehicle * Gasoline voucher card * Life insurance: 48 months of salary * Major medical expense insurance * Savings fund * Thirteenth-month bonus (30 days' salary) * Savings fund contribution * Profit-sharing * Work tools (mobile phone, laptop, uniforms) * Partnerships and discounts with over 250 companies (various services) * Flexible benefits package * Career and life planning program * Job stability