Assistant Branch Manager - Pawn Services

Description

Position Summary: We are seeking a team leader with experience in sales and customer service, capable of supervising operations, training staff, and safeguarding company assets. Key Highlights: 1. Team leadership and decision-making 2. Operational and administrative management 3. Quality supervision and customer service Responsibilities: • Supervise transaction and loan quality • Generate reports related to operational processes and review key performance indicators • Serve customers at the counter • Perform store opening and closing procedures • Carry out cash handling, inventory, audits, controls, and administrative processes • Train team members • Safeguard company assets. Requirements: • Completed high school diploma (mandatory) or incomplete bachelor's degree • Computer proficiency • Minimum 1 year of experience in sales and customer service • Experience leading teams, making decisions, and solving problems • Analytical, organizational, and pressure-management skills • Availability for full-time, on-site work including weekends We Offer: Financial Benefits: • Monthly salary of $10,166.03 + bonuses and incentives (paid biweekly) • Monthly performance bonus • Food vouchers • Savings fund • Salary increases Benefits and Perks: • Statutory benefits (IMSS, INFONAVIT, vacation, profit-sharing, Christmas bonus) • Life insurance and medical expense insurance • 20% discount on any item in our stores • Free uniforms • Option for indefinite-term contract Development and Well-being: • Paid training • Guaranteed career growth based on aptitude and performance • Paid birthday leave • VRIM card • Employee referral program . -Requirements- Minimum education: Upper secondary education – General High School Diploma 2 years of experience Age: between 23 and 46 years old Keywords: resident, supervisor, team leader, assistant branch manager, responsible person, coordinator, manager, captain