Investigation Manager

Description

Job Summary: As an investigation manager, you are responsible for visiting customers, managing credit applications, and building long-term relationships. Key Highlights: 1. Build long-term relationships with our customers. 2. Understand customer needs to provide the best solution. 3. Career growth within the group. Job Objective As an investigation manager, you are responsible for completing assigned tasks through your work tool, visiting customers according to assigned routes, managing credit applications, and building long-term relationships with our customers. · Main Responsibilities -Perform assigned tasks within your crew’s geographic area to visit customers. -Understand customer needs to provide the best solution enabling them to regularize their accounts and approve applications. -Provide service to our customers with respect and courtesy. -Operate a motorcycle in compliance with safety regulations, always using required and necessary protective equipment. · Candidate Profile -Customer service, collections, or sales experience. -Motorcycle operation experience. -Valid motorcycle driver’s license. -Mobile device operation skills. -Goal- and target-oriented. -Effective communication and teamwork skills. · Value Proposition -Weekly base salary of $2,500. -Commissions ranging from $0.00 to $5,000. -Legal benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, year-end bonus of 15 days per year (increasing with seniority), and Sunday bonus of 25%. -20% discount at Elektra and Salinas y Rocha (increasing with seniority). -Benefits at over 500 establishments affiliated with Grupo Salinas. -Payroll loan available after 2 years of seniority. -Payroll advance. -A motorcycle is provided, also serving as your transportation from home to work. -Weekly gasoline voucher worth $217 MXN. -Option to purchase the motorcycle upon reaching its useful life. -Safety equipment: skeleton suit, helmet, boots. -Motorcycle accident medical expense insurance. -Life insurance. -Savings fund. -Career growth within the group. -Continuous learning as part of our DNA. ------We are a company focused on improving the lives of millions of Mexicans.-----. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 22 and 47 years Driver’s license: Class D Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain