Customer Service Agent

A leading company in the insurance sector is seeking Customer Service Executives to provide telephone support and guidance to our policyholders, deliv

**Job Objective** Ensure excellent operation, maintenance, and profitability of the commercial mall, guaranteeing a safe and attractive experience for visitors, as well as a harmonious, long-term business relationship with tenants. **Main Responsibilities** * **Operational Management and Maintenance:** Supervise cleaning, security, lighting, and the overall condition of facilities (preventive and corrective). * **Tenant Relations:** Serve as the primary communication channel with tenants, ensure compliance with internal regulations, and address their needs or reports. * **Administration and Finance:** Manage the mall’s budget, supervise timely collection of rents and maintenance fees, and process payments to suppliers. * **Vendor Management:** Coordinate and evaluate contracted services (private security, cleaning, technical maintenance, landscaping). * **Legal and Regulatory Compliance:** Ensure the mall holds valid permits (Civil Protection, operating licenses, land-use permits, etc.). * **Events and Marketing:** Support coordination of activations or events that drive visitor traffic to the mall. **Profile Requirements** * **Education:** Bachelor’s degree in Business Administration, Business Management, Architecture, Civil Engineering, Industrial Engineering, or related field. * **Knowledge and Skills:** * Basic knowledge of building maintenance. * Budget management and Microsoft Office proficiency. * Desirable: * Leadership, negotiation, service orientation, conflict resolution, and frustration tolerance. Employment Type: Full-time Salary: $12,000.00 \- $20,000.00 per month Work Location: On-site employment
Juan García
Indeed · HR